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Reviews of Hotel Gran Ultonia

4 out of 5
Hotel Gran Ultonia
Gran Via de Jaume I, 22 B, Girona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 857 reviews" "
Rating 8 - Good. 297 out of 857 reviews" "
Rating 6 - Okay. 46 out of 857 reviews" "
Rating 4 - Poor. 11 out of 857 reviews" "
Rating 2 - Terrible. 7 out of 857 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and lovely hotel
Stayed 1 night in May 2024
Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear Ben and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
All good
Stayed 3 nights in May 2024
Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear James and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team

8/10 Good

BENOIT LOUIS H VAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Big modern, clean rooms with great bathrooms. Pity there was no kettle for coffee and tea making (but this was supplied quickly when we asked for that). Safe luggage store room. Did not try breakfast or other food at the hotel.
Stayed 2 nights in Feb 2024
Response from Josep Maria Muñoz Head of Reception on 5 Mar 2024
Thanks Benoit for satying with us during your break in Girona. Also thanks for this positive feedback. Next time please, make a try oon our breakfast, loaded with local product and a huge range of variarety. The Kettle is only on request and free of charge. Best Regards from Ultonia Welcome Team

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for two nights in Girona. The staff was extremely pleasant and helpful. A shout out to Glenda at the front desk. Breakfast was wonderful. Room was spacious and well appointed. The location was ideal with just 5 mins walk to the old city and 10 mins walk to the train station. The only criticism that I have is not so much for the hotel itself but for the hospitality industry in general in Spain. The AC was not on and granted that it was February but people coming from cold area feel hot even at lowish temperatures, so it would have been nice to be able to control the air conditioning. All in all, highly recommended and we would stay here again.
Stayed 2 nights in Feb 2024
Response from Welcome Ultonia Team on 4 Feb 2024
Dear Atif, I would like to thank you for sharing your kind review. I am delighted to read that you enjoyed a beautiful stay with us and that you found our central location to be very good. Your feedback regarding Glenda service is very appreciated, I have shared this with the team so that this is something we can consider for the future. I do hope that we have the opportunity to welcome you back soon. Kind regards from Welcome Ultonia Team.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location walking distance to Girona main attractions. Very clean hotel and rooms. Polite and courteous staff. Very good breakfast buffet. Parking in hotel basement super convenient.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bike room is amazing. Bike stand, tools, pump, bike wash, hangers, secure, and CCTV monitoring.
Stayed 18 nights in Nov 2023

10/10 Excellent

Shubha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are very friendly and the response is prompt. Room was very neat and clean.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel base in Girona
Well situated for all the sites of the Old Town of Girona. Hotel traditional but modern with all creature comforts and a great breakfast. Reception and cleaning staff very pleasant and efficient.
Stayed 4 nights in Sep 2023

10/10 Excellent

Louis-Philippe

Stayed 3 nights in Sep 2023

10/10 Excellent

Georgina

Stayed 4 nights in Sep 2023

10/10 Excellent

Keith

Stayed 1 night in Aug 2023

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary Weekend
We stayed for 2 nights. The room was a good size and I had requested a bath which we got. Roof top bar was lovely. The breakfast was really good. Local produce and lots of organic items. Had very good variety e.g, 8 different chesses and juices (never seen pomegranate juice in a hotel before). The position was very good with stroll into the old town. Would recommend the hotel and also would recommend Girona.
Stayed 2 nights in Jul 2023

8/10 Good

brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel, close to park, shopping and easy access to sites and restaurants.
Stayed 5 nights in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Calin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and pleasant
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great location
Very well appointed hotel in a great area for visiting central and old town Girona. Very helpful staff. Good value for money. Breakfast buffet everything you’d expect and good sections for special dietary needs. Car park is convenient and secure but has some pretty tight bends which may be difficult in a larger car. We found the hotel a little hard to locate on google maps when approaching in a car.
Stayed 2 nights in Jun 2023

10/10 Excellent

Beatrice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was outstanding in all categories - front desk, rooms, housekeeping, breakfast, location...just everything. The shower was six stars. We would definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in May 2023

10/10 Excellent

JOSE

Travelled with group
Liked: Cleanliness, staff & service
Inmejorable atención, con muchos detalles, muy limpio, sin duda un gran hotel!
Stayed 1 night in May 2023

4/10 Poor

Paul

Disliked: Property conditions & facilities
Very poor wifi in my room. Rooftop bar should have some real food options. I would have spent $ there. A couple of the desk staff were not very friendly, the rest were cordial at best.
Stayed 3 nights in May 2023

4/10 Poor

Rosita

Liked: Cleanliness, room comfort
Upon arrival were told by front desk that our rese
Stayed 3 nights in May 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We had a junior suite which was nice. Unfortunately no English movies on their tv, no facecloths and no Kleenex. The bar upstairs is really nice and expensive. Great location to tour the old city.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location
Stayed 2 nights in Apr 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable hotel and spotlessly clean throughout. Staff professional but friendly. Particularly enjoyed the sun terrace on the 4th floor. I would definitely recommend this hotel to anyone staying in Girona.
Stayed 5 nights in Apr 2023

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean.
Stayed 3 nights in Apr 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with an amazing terrace which gets the sun all evening! Coupled with great cocktails
Stayed 4 nights in Apr 2023

10/10 Excellent

PATRICIA, west hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a big 10!!!!!
Stayed 2 nights in Mar 2023
Response from Josep Maria Muñoz Jefe de Recepción on 16 May 2024
Dear Patricia and Family, it was a great pleasure to host you during your recent stay in Girona. Please consider your Hotel Gran Ultonia as your house for the future visits in Girona. Welcome Ultonia Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Marcus, OTTAWA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Safe and secure parking. Well-appointed and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Elli

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Conveniently located. Helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Guruprasad

Liked: Staff & service, amenities, property conditions & facilities
All facilities were good and convenient
Stayed 1 night in Jan 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the property. Excellent value, courteous friendly staff, updated amenities, and very clean.

10/10 Excellent

MICHAEL, WAUKESHA

10/10 Excellent

Andric Collins

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Good location and nice service. Thank you.

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location.
Parking was the only issue. Parking was pretty sketchy, very tight.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location . Great staff
Stayed 2 nights in Oct 2022

8/10 Good

Mario

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2022

8/10 Good

James

Stayed 2 nights in Oct 2022
Response from Front Desk Manager on 20 Oct 2022
Dear James,From the Hotel front desk team, wewould like to say thank you one more time for staying with us. Hoping to see you soon. Best Regards

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Barri Vell
Stayed 1 night in Oct 2022

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel within easy walking distance to old town and the ancient wall.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kurt

Business traveller
5 STAR
Hotel is ideally located close to shops and restaurants. Hotel is clean and staff are friendly and polite(english speaking aswell). Room as expected for business trip, shower was amazing and air con a bonus!! Breakfast is lovely with plenty of options to suit all requirements. Parking onsite is a bonus but highly recommend a small car if used, the lower you go the tighter the turns. The highlight of the hotel is the terrace bar. The views, fair priced drink and the furniture/decor really make this a perfect spot late afternoon or evening. Definitely will return!
Stayed 4 nights in Sep 2022
Response from Front Desk Manager on 4 Oct 2022
Thank you Kurt for trusting and staying with us. Hope to see you soon. Best

10/10 Excellent

Julien

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 3 nights in Sep 2022
Response from Front Desk Manager on 4 Oct 2022
Thank you Juleine for staying with us and trusting Hotel Ultonia. It's been a pleasure to host you. Hope to see you soon. Best Regards

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
This has to be one of the best hotels I have ever stayed in for the price that we paid and the staff were fantastic knowledgeable and friendly. The only downside was a lack of a kettle and tea and coffee facilities in the room which most hotels provide for free. However this was made up for by why the free Wi-Fi and the lovely rooftop bar. The provision of toiletries in the bathroom was a welcome edition however it would be nice to see less single use plastic so not the most eco-friendly. The location of the hotel is brilliant as it is a very short walk into the centre of Girona and has fantastic views from the rooftop bar of the Girona cathedral. It's also a 15 20-minute walk from the bus and train station.
View from the rooftop bar
Cocktails in the rooftop bar
Stayed 4 nights in Sep 2022

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the historic city, it was clean and had everything we needed, the rooftop terrace was a lovely bonus
Stayed 3 nights in Sep 2022

10/10 Excellent

Kat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I enjoyed my stay. Room was clean with excellent air conditioning. Staff very helpful and professional. There were no tea and coffee facilities in the room but as I dont drink them it had no impact on my stay. There was a fridge with drinks and snacks at very reasonable prices which was great. I will be back again.
Stayed 4 nights in Aug 2022
Response from Front Desk Manager on 4 Oct 2022
Thank you John for staying with us and trusting Hotel Ultonia. It's been a pleasure to host you. Hope to see you soon. Best Regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022