Glan River

We stayed for five nights. Our arrival was miserable. We drove from Split. Our intention was to arrive by 8pm, but due to some delays, we arrived at 9:30pm. The reception had left at 9pm. The front door was locked. There was a note: call a local number to gain entry. Being from Canada, we tried to avoid costly cellular roaming fees and were travelling with data only (eSIM). So we couldn’t call the number. After trying to contact the property via Expedia (which failed), we finally enabled roaming (expensive), and were able to speak to the property and they talked us into locating keys in a lock box. The room we got was room 7…one of three attic rooms. We had to lug our suitcases way up to an attic level…the stairs were not lighted…and we finally, using the phone’s flashlight, were able to enter the room. This room was built between roof trusses and beams. To get into the beds required climbing over wooden beams while avoiding hitting one’s head on a slanted wall/ceiling. Accessing one bed required climbing under a steel rod while climbing over a wooden beam. Quite dangerous and not acceptable in terms of safety. We stayed in this room for the first night but insisted that we receive a better room. We moved into room 2, not an attic room, for the last four nights. Note…the photos of the attic room skillfully manage to conceal the hazards. The lower level room was much better. It was nice, but there weren’t enough places to stash belongings/towels, but it was clean & tidy

Lovely hotel with excellent facilities. Plenty of parking and a short stroll into the village. Our modern room was a good size, bed and pillows very comfortable and a very nice balcony overlooking the pools and village. Shower was good, so too the Wi-Fi. Breakfast was excellent with a huge selection of food and we ordered one bar meal which was very good. On Sunday and Monday they only serve pre booked set meals. We didn’t realise this and as we only wanted a salad then we were unable to eat. The relaxation areas and pools are great - comfortable loungers, plenty of towels and indoor/outdoor pools are heated 😊. We thoroughly enjoyed our stay. Maybe they could improve on English signage and communication? I only know basic German so found it a bit difficult at times.