Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
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Reviews of Wyndham Surfers Paradise

4 out of 5
Wyndham Surfers Paradise
3018 Surfers Paradise Blvd, Surfers Paradise, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Jane, Langwarrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 nights, hotel was in a perfect location, close to the tram line, Caville Ave, beach. The room was amazing on the 14th floor with a beautiful ocean view. Staff were very friendly and helpful. Will definitely be back again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Marcus William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Jarrod Anthony

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Ninorta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were disappointed in aspects of our stay. We had an overzealous membership sales woman trying to sell us hard like an Amway rep. To the point of us being pestered. The pool was filthy. Cloudy, slimy, milky. We booked this place largely for the pool. There were filthy used dinner plates the past guest put inthe cupboard without washing them. We let the staff know all this and no one seems overly concerned and didn’t offer anything to offset our dismay. The room we had was nice and clean and well appointed which was nice
Stayed 4 nights in Dec 2023

2/10 Terrible

Evan

Stayed 1 night in Dec 2023

10/10 Excellent

Parada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, fantastic location
Everything was perfect! A special thank you to all the staff including front-desk and housekeeping. 10/10 for service, knowledge and friendliness.
Stayed 3 nights in Dec 2023

8/10 Good

Maria Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool area not big enough full of kids no room for adults to have a quiet swim, should have a kids pool and a adults pool!
Stayed 4 nights in Dec 2023

8/10 Good

Meng

Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms and great comfortable beds. Good shower pressure, parking. Very Spacious with good size kitchen. Friendly staff, nice bar too
Stayed 1 night in Dec 2023

10/10 Excellent

Ridheema

Stayed 4 nights in Dec 2023

8/10 Good

Melissa

Stayed 1 night in Dec 2023

8/10 Good

Dolly

Travelled with family
Like the room it was nice and comfortable to stay.
Stayed 2 nights in Dec 2023

8/10 Good

Fiona

Travelled with family
Great Vibe and location
Stayed 1 night in Dec 2023

2/10 Terrible

Sarah

Stayed 1 night in Nov 2023

6/10 Okay

Louise

Travelled with partner
The apartment was a good size and located right next to a G: tram stop, very convenient for getting around using public transport. The pool and spa were good - note that you need to request pool towels from reception each time. Cons - The room was not as clean as we would have liked. We bought disinfectant wipes to wipe down many of the surfaces, and it still didn't feel great. - The bathroom was in need of maintenance / a refresh with very worn fixtures, filthy grout and no bathroom fan whatsoever. - The complex is part of a timeshare and the staff will try aggressively to get you to attend a sales session - we were pressured on check-in, phoned in our room at 10am the next day and again on my cell phone, and then phoned in the room again a couple of days later. The room was not cheap and this sales pushing really took away from our holiday relaxation.
Stayed 5 nights in Nov 2023

10/10 Excellent

Bernie

Stayed 1 night in Nov 2023

10/10 Excellent

Marilyn, Manotick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenient location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was nice, clean and close to the beach, the pool is great for kids. the area around the hotel has a lot of closed down businesses and limited places to eat out.
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic and the tram stop was less than 1 minute walk from the apartment. The apartment was great. It was clean and modern. It had everything we needed and they provided us with sufficient toiletries for our stay. (eg extra toilet rolls, paper towels, packets laundry detergent, dish washing liquid, tissue). I've stayed at other places and they don't provide you enough. The pool and bbq facilaties were clean and they even provide you with pool towels if you ask them. I was on level 8 facing the ocean view and tram line and my family had no issues with noise level, but for those who are light sleepers you might not like the slight sound of the tram passing by. One final thing, reception is on level 1 and not the ground floor, but there is a lift and so its not a hassle. At check-in, they do try to ask you to attend a time-share presentation on the following day and in return, they will give you some pretty good vouchers for attending. But if you kindly say you're not interested, they are respectful and professional about it and will let you get on with your holiday.
Stayed 7 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Clean. Great views. Furniture was a little outdated. TVs needed to be updated to smart TVs. Clothes dryer is dangerous and a fire hazard. Switch doesn’t work. Dryer will continuously run even when timer is up and when the door is open.
Stayed 7 nights in Sep 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great & so convenient to everything & the view of the beach is fab! 1 block from the beach & a light rail station is right over the road, cost $1.20 to get to Pacific Fair. 5-8min walk to Woolworths & loads of restaurant, a BWS (bottle store) 2mins walk away. The Italian restaurant right next door to the property is great, Longboard bugers 1 block away & the Surfers Surf Club 2 blocks away. The staff were fantastic, really friendly & helpful. You can grab a free surf or boogie board from reception. Would definitely stay here again.
Stayed 7 nights in Sep 2023

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service. Thanks for helping us celebrate our 15 year anniversary 💕
Stayed 1 night in Sep 2023

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here
Stayed 1 night in Sep 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great. Will definitely stay there again. No buffet breaky though, but good breaky anyway
Stayed 2 nights in Aug 2023

8/10 Good

Dalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice comfortable apartment with everything you need! Very happy with our choice, value for money.
Stayed 2 nights in Aug 2023

8/10 Good

allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY TO LIGHT RAIL BUT SAME MENU FOR 10 DAYS NEED NEED MORE VARITY
Stayed 10 nights in Aug 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in smooth, staff were professional, engaging and friendly. Room was good size, clean and had everything you need. Good location.
Stayed 1 night in Aug 2023

10/10 Excellent

Luke

Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member we met with was friendly and professional. Super close to the beach and restaurants. We would come back and stay again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The pictures and reviews on Expedia did not reflect our experience. The beds were very low to the ground and saggy, the room was not very clean. The hotel is more run down than pictures represent. The elevators very slow and one of the rooms smelled terrible. The living area was decorated well and the kitchen well appointed but wasn’t very clean. I think our room just got cleaned in a rush? The big reason we didn’t stay were the beds. My FIL would have never been able to get out of them being so low and soft. And the resort pictures were not accurate to what we saw. It is easily on the tram line and very convenient to Cavill Mall which was nice. The Voco across the street has lovely restaurants.
Stayed 4 nights in Jul 2023

4/10 Poor

Norman

Disliked: Cleanliness, room comfort
Stayed 8 nights in Jul 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2023

8/10 Good

Sheena Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Staff was very accommodating when we had to change rooms due to one of our party being afraid of heights. I would definitely stay here again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Lana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay, friendly efficient staff, clean nice room in 2 bedroom ocean view room. Free parking onsite was great and nice food at the cafe and Italian restaurant underneath. Overall we enjoyed our stay and would stay again!
Stayed 1 night in Jun 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, even Ben the GM helping out in the restaurant, brilliant.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient location. Close to everything.( just a short still to most attractions places) The staff ( Abigail ) were great.
Stayed 1 night in Jun 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with parking and easy transportation
Stayed 1 night in May 2023

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and very well located. The happy helpful staff made our stay most pleasant.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

6/10 Okay

Johnny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice place but needs a upgrade

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great sized rooms for price point, great value. Only thing to note is the check-in process is painfully long. You need to be very firm, with your intention to checkin quickly and head to your room. They will try tempt you with a welcome drink, before they will give your room key. They do this to try sell you there time share product…
Stayed 1 night in May 2023