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Reviews of Arken Hotel & Art Garden Spa

4 out of 5
Arken Hotel & Art Garden Spa
Nordatlanten 100, Gothenburg

Reviews

8.2

Very good

Rating 10 - Excellent. 245 out of 624 reviews" "
Rating 8 - Good. 250 out of 624 reviews" "
Rating 6 - Okay. 80 out of 624 reviews" "
Rating 4 - Poor. 31 out of 624 reviews" "
Rating 2 - Terrible. 18 out of 624 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Stayed 2 nights in Sep 2023

6/10 Okay

William

Business traveller
Liked: Cleanliness
Room was a lot smaller than expected. Door closing was excessively loud
Stayed 2 nights in Jan 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant and well above average gym facilities.
Stayed 1 night in Jul 2022
Response from Emilia on 18 Sept 2022
Hello Charles,Thank you very much for the great review, you are warmely welcome back:)Wish you a lovely day!//Emilia Arken Hotell & Art Garden Spa

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly and professional staff, exceptional customer service, fabulous spa
Stayed 1 night in Jun 2022

6/10 Okay

Rasmus

Stayed 1 night in May 2022

4/10 Poor

Sanaz

Stayed 3 nights in May 2022

6/10 Okay

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed that the spa was extra. The rooms are very small.
Stayed 2 nights in Feb 2022

8/10 Good

Søren Skak

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Receptionist on 18 Sept 2022
Hej Søren Skak,Tackar så mycket för din recension, du är varmt välkommen tillbaka:)Önskar dig en fortsatt fin dag!//Emilia Arken Hotell & Art Garden Spa

4/10 Poor

Akem

Liked: Cleanliness, property conditions & facilities, room comfort
I was disappointed with the room in this property for I was given a single bed and a little spare bed that was not comfortable at all and when I asked they said you people booked but a single bed and a spare bed for 2 adults meanwhile that was not the case , so I will like to hear from you why this
Stayed 1 night in Jan 2022

2/10 Terrible

Hussein

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty unclean bad.
Stayed 2 nights in Sep 2021

6/10 Okay

Kristofer

Liked: Cleanliness, staff & service
Disliked: Room comfort
so-so
good staff, ok breakfast, underwhelming and very small room and small bathroom, free parking but a short walk away.
Stayed 1 night in Jul 2021

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dog friendly, Appreciated greatly.
Stayed 1 night in Jul 2021

10/10 Excellent

ANDRES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Brynhild

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Susanne

Liked: Cleanliness
Nice and quite place. Very small room. The buffé in the morning was nothing to write home about! We were not impressed!
Stayed 1 night in Oct 2020

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great experience coming here, from a warm welcome in the reception to free hot chocolate if you wish. Excellent breakfast and what looks like a really nice Spa area. Free parking, which is always worth considering when staying in a big city. Not close to central Gothenburg, butthat is by no means a negative, just a fact.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arken Hotel review - Business trip
Very nice atmosphere High quality appearance Food very good Staff very friendly Recommended with Swedish colleagues 15 - 20mins taxi from Goteborg centre Double room quite small
Stayed 2 nights in Feb 2020

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nicely laid out and friendly hotel with great food
Stayed 2 nights in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception especially with pet.
Turned up at Arken spar hotel with my wife and our little dog and received a very nice welcome. The lady at the reception was very friendly and made it clean that even the dog was most welcome and had even a little bag of did treats. It is not all hotels that allow the dog in the restaurant and all open common areas. Of course we have the dog on a leash and well under control at all times but having the possibility to have her with us all the time makes everybody much calmer and happier. Definitely recommend this hotel!
Stayed 1 night in Aug 2019

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell location
Stayed 1 night in Aug 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, good food & very helpful staff
The hotel is large and nicely appointed. The rooms are finished to a high standard, with comfortable beds and a very nice shower. Despite the size of the hotel, we had no issues with noise or access to the restaurant. However, the key differentiator was the attitude of the staff. Our baggage was lost on our outbound journey and, for good measure, our return flights were cancelled without our consent or being informed. The hotel staff were incredibly helpful in handling our bags (which arrived at the hotel after we had checked out) and confirmed that we could extend our stay if return flights were not forthcoming. They demonstrated a clear drive to providing customer service and their efforts were greatly appreciated by myself and my colleague. We will definitely use this hotel again - but will travel via a different airline.
Stayed 1 night in Jun 2019

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa
The hotel spa is amazing, one of the best I've experienced. There must have been 10 saunas and lots more facilities. The rooms are very basic and mine was small but ok.
Stayed 1 night in Apr 2019

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect for Volvo Museum/manufacturing tour
Perfect location for visiting the Volvo Museum and the Volvo manufacturing tour. Breakfast was fabulous as well as dinner in their restaurant. In need of update which starts June 2019. Know it has a great partial view but is surrounded by industrial park and shipping dock. Make time for 2 tiny hiking paths. The spa has many offerings including yoga classes.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel was in a decent location for my purposes, but was under renovation, and elevators did not work. Room was clean but very small. Food was okay, but not great.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Sep 2018

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
walls are paper thin.wifi in my room was barely connectable.room is narrow, barely able to open my suitcase. breakfast buffet was decent.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Priceworth
Bad location , but the SPA are real okay also including a great gym , overall real priceworth

8/10 Good

Terhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Great menu and Quality food in the restaurant! My room (basic one) was quite nice but small. Breakfast was Ok. I did not visit the Spa so can not comment. The location is quite remote. Good if you like me will have business in the area, otherwise nothing to do or see around the Hotel. Gods that they accept dogs. Staff were really friendly and service minded! Do recommend a stay :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Christian

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kasper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Morten

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jonathan

Stayed 1 night in Nov 2023

10/10 Excellent

Emanuel

Stayed 1 night in Oct 2023

8/10 Good

salko

Stayed 1 night in Oct 2023

8/10 Good

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Olav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elendige rom
Stayed 2 nights in Aug 2023

8/10 Good

Sara

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ikke imponert
Vi var ikke veldig imponert med rommet vi fikk. Gardinen hang å slang og var revet ned av festene sine. Håndkle holderen på badet var røsket ned av veggen og var hengt på en krok. Det var svart mugg i dusjen. Spa avdelingen kostet ekstra, noe som ikke var et pluss fra vår side. Ellers var frokosten god.
Stayed 2 nights in Aug 2023

6/10 Okay

Norman

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Stig Bjørnar

Stayed 4 nights in Aug 2023

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Mysigt spa men mycket hundhår i allmänna utrymmen
Bra service och mysigt spa, dock var det mycket hundhår i soffor i loungen då andra satt med hundar i sofforna, väldigt otrevligt för oss med pälsdjursallergi. Hundar borde inte få vara i soffor i allmänna utrymmen och matsal. Sängen var obekväm och lät väldigt mycket när man rörde sig. I övrigt var allt bra.
Stayed 1 night in Aug 2023

10/10 Excellent

Frans

Stayed 1 night in Jul 2023

8/10 Good

Dennis

Stayed 1 night in Jul 2023