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Reviews of Quality Hotel Waterfront, Goteborg

4 out of 5
Quality Hotel Waterfront, Goteborg
Adolf Edelsvards gata 10, Gothenburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1226 reviews" "
Rating 8 - Good. 382 out of 1226 reviews" "
Rating 6 - Okay. 93 out of 1226 reviews" "
Rating 4 - Poor. 34 out of 1226 reviews" "
Rating 2 - Terrible. 20 out of 1226 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant, nice view
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Quality Hotel. Comfortable stay with an easy ferry ride to the centre of town
Stayed 1 night in Apr 2024
Response from Marcus, Front Office Supervisor on 20 Apr 2024
Hi, We are so happy that you enjoyed your stay and we thank you for leaving such a fantastic review after your stay!We hope that we will have the pleasure of welcoming you back soon!

10/10 Excellent

Janeshree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marcus, Front Office Supervisor on 20 Apr 2024
Hello, Wow! Thank you for that amazing review!We are happy to have had you as our guest and we hope to see you soon again!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great transport links to the city center by ferry and tram. Staff very helpful and resolved a booking problem with an upgrade
Stayed 4 nights in Jan 2024
Response from Marcus, Quality Hotel Waterfront, Göteborg on 29 Jan 2024
Hello, Thank you for taking the time to write a review of our hotel!We are happy to see that you enjoyed your stay with us and we hope to see you soon again!

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was quite large and we had an amazing view of the waterfront. Staff was very kind and accommodating. Can say enough amazing things about the lovely breakfast provided each morning! Also, when the dryer broke down, the front desk kindly took over laundry and dried it, folded it and put in back in our room - free of charge! Really appreciated the service and staff going above and beyond!
Stayed 11 nights in Dec 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 16 Jan 2024
Wow!What an amazing review!We love the feeling when we get things right and we hope that we will see you soon again!Until then we wish you many happy days!

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with plenty of facilities, very helpful staff and an amazing food selection at breakfast. This hotel is walking distance to the Germany ferry terminal. Great view of the river at Gothenburg. Definitely recommended!!
Stayed 2 nights in Nov 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 12 Dec 2023
Hello Andrew, Thank you for giving us such amazing feedback!We wish you a merry christmas and a happy new year!

8/10 Good

Renate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Fantastic breakfast. Very clean. If you arrive before 3pm and would like a room, there’s a charge.
Stayed 3 nights in Oct 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 11 Dec 2023
Hello Renate, Thank you for such amazing feedback!We are happy to see that you enjoyed your stay and hope to see you soon again!

4/10 Poor

Beatrice

Stayed 2 nights in Oct 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 11 Dec 2023
Hello Beatrice, Thank you for your feedback!We hope to see you soon again.

6/10 Okay

Nasir

Travelled with family
Service was good. Room was ok for family. You need to inform previous night in order to clean the room.
Stayed 2 nights in Oct 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 11 Dec 2023
Hello Nasir, Thank you for taking the time to review our hotel!We hope too see you soon again!

10/10 Excellent

libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Marcus, Quality Hotel Waterfront, Göteborg on 11 Dec 2023
Hello Libby, Thank you for your lovely feedback!

4/10 Poor

Nikhil

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at Quality Waterfront for two nights.. The level of cleanliness was not at all upto the mark.. There was dust on the toiletries and the housekeeping missed our room on our 2nd day of stay so they didn't clean our sheets, towels and cups.. We had left in the morning and when we came back in the evening the room was still a mess.. When we called the reception then only we got new towels... We complained when we checked out and they apologized
Stayed 2 nights in Sep 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness
While being on the water seems attractive, this hotel is noisy, has only one on-site staff member, complicated parking, and limited breakfast choices. It is well over-priced.
Stayed 2 nights in Aug 2023

8/10 Good

Mulludee

Liked: Cleanliness
I booked the hotel assuming a waterfront room but upon arrival we found ourselves in the room on the back of the property with no view. I think it should be more cleared on the web at the room selection process. Big thanks to Fedor who help upgrade us on the next day. Some of the staff's English skills are lacking, which resulted in some misinformation about services available at the hotel. There where some general maintenance issues in the rooms that could be improved. The hotel is in a very nice location and and if you're fortunate to get a nice room its still worth staying there.
Stayed 4 nights in Aug 2023

10/10 Excellent

Inge

Stayed 1 night in Jun 2023

10/10 Excellent

Artur

Stayed 1 night in Jun 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great location, comfort and staff
Stayed 3 nights in Jun 2023

10/10 Excellent

fred

Stayed 3 nights in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Gothenburg!
Had a good ambiance!
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Marcus Ahltin, Quality Hotel Waterfront, Göteborg on 8 Apr 2023
Wow 10 out of 10.Thank you for that amazing grade!

10/10 Excellent

Mats

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 3 nights in Feb 2023
Response from Marcus Ahltin on 2 Mar 2023
Dear Mats, Thank you for taking time to answer our survey regarding your stay here at Quality Hotel Waterfront, Göteborg. Your feedback is important to us and I am very glad that you enjoyed your stay. We hope that you will visit us soon again, until then I would like to wish you all the best.Kindest Regards,Marcus AhltinQuality Hotel Waterfront, Göteborg

8/10 Good

Stefan

Stayed 1 night in Feb 2023
Response from Marcus Ahltin, Quality Hotel Waterfront, Göteborg on 15 Mar 2023
Hej Stefan,Tack för din återkoppling! Det glädjer oss att du trivdes hos oss och vi är väldigt glada över att ha haft dig som gäst här på Quality Hotel Waterfront, GöteborgVarmt välkommen tillbaka!

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from Marcus Ahltin, Quality Hotel Waterfront, Göteborg on 15 Mar 2023
"Wow 10 out of 10.Thank you for that amazing grade!"

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great time in Gothenburg
Amazing and efficient service....extraordinarily breakfast...perfect location to view the New Year's firework celebration
Stayed 10 nights in Dec 2022
Response from Marcus Ahltin, Quality Hotel Waterfront, Göteborg on 2 Mar 2023
Dear George, Thank you for taking time to answer our survey regarding your stay here at Quality Hotel Waterfront, Göteborg. Your feedback is important to us and I am very glad that you enjoyed your stay. We hope that you will visit us soon again, until then I would like to wish you all the best.Kindest Regards,

10/10 Excellent

SANDEEP VIKRAMAN

Stayed 2 nights in Dec 2022
Response from Marcus Ahltin, Quality Hotel Waterfront, Göteborg on 2 Mar 2023
"Dear, Thank you for taking time to answer our survey regarding your stay here at Quality Hotel Waterfront, Göteborg. Your feedback is important to us and I am very glad that you enjoyed your stay. We hope that you will visit us soon again, until then I would like to wish you all the best.Kindest Regards,

10/10 Excellent

brian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful hotel which apparently used to be a brewery, situated right on the water. Big hotel that oddly had a very intimate feel. The staff were amazingly friendly and helpful, and I was very happy with my room overlooking the water and bridge. But, the best thing about this place, by a considerable margin, was the breakfast buffet - literally the best i've ever had. It was exciting every morning to go down and experience it. Amazing selection A wholly wonderful experience all round. Highly recommended
Stayed 3 nights in Dec 2022

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Carl Benilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and breakfast!!😁
Stayed 1 night in Sep 2022

6/10 Okay

Hiral

Stayed 1 night in Sep 2022

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Amonrat

Stayed 1 night in Aug 2022

10/10 Excellent

florin cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, quiet, friendly and the best breakfast ever!
Stayed 2 nights in Aug 2022

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air conditioner, no intercom, no refrigerator, no bottled water etc
Stayed 3 nights in Aug 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

yang

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
found dirt in the tea cup. very crowd breakfast room。
Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice workforce
Stayed 1 night in Jun 2022
Response from Jennie on 8 Jul 2022
Tack för din återkoppling! Det glädjer oss att du trivdes hos oss och vi är väldigt glada över att ha haft dig som gäst här på Quality Hotel Waterfront, Göteborg Varmt välkommen tillbaka!

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool building, nice friendly people
Stayed 1 night in Jun 2022
Response from Jennie on 8 Jul 2022
Tack för din återkoppling! Det glädjer oss att du trivdes hos oss och vi är väldigt glada över att ha haft dig som gäst här på Quality Hotel Waterfront, Göteborg Varmt välkommen tillbaka!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel and staff were very friendly and helpful
Stayed 14 nights in Jan 2022
Response from Jennie on 21 Jan 2022
Wow - tusen tack för din fantastiska feedback! Vi är så glada över att vi har lyckats bemöta dina förväntningar. Vi ser fram emot att få välkomna dig snart igen! Vänliga hälsningar

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jennie on 21 Jan 2022
Wow - tusen tack för din fantastiska feedback! Vi är så glada över att vi har lyckats bemöta dina förväntningar. Vi ser fram emot att få välkomna dig snart igen! Vänliga hälsningar

6/10 Okay

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bott på Waterfront ca. 10 ggr under 2021. Ni MÅSTE lära er att koka löskokta ägg. Antingen råa eller stenhårda. Skärpning
Stayed 3 nights in Dec 2021
Response from Jennie on 21 Jan 2022
Tack för din feedback! Vi tar till av oss din feedback vidare ut i våran organisation. Vi ser fram emot att få välkomna dig snart igen! Vänliga hälsningar

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
There were some small problems checking in And out due to a tech error but that was a one off and everything else was great. The food at breakfast had a great selection and the room was just what was needed.
Stayed 1 night in Dec 2021

8/10 Good

Patrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room with a nice view. I will absolutely use Waterfront again,
Stayed 1 night in Sep 2021

10/10 Excellent

Lennart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an easy check in and out. Breakfast staff keep it clean and managed that everyone keeped the distance.
Stayed 1 night in Aug 2021
Response from Malin E, Front desk, Quality Hotel Waterfront on 19 Sept 2021
Tanks for your respons! We are happy to hear that you enjoyed your stay. Welcome back an other time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2021

8/10 Good

Ahmed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ok - but need to upgrade on cleaning
Stayed 3 nights in Aug 2021

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Svend

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Jul 2021