Grade Hotel Guide - Family Friendly Hotels in Grade, Helston

"The staff was wonderful, the breakfast was excellent. The bed was a little uncomfortable, but overall the experience was very positive."

"Thank you for an enjoyable stay - the view of the sea from our room was amazing!"

"It is beautifully located hotel on top of a hill, with truly stunning views over the sea (if you have sea view room). The surrounding gardens are lush and very well maintained, adding to the overall atmosphere of the property. The rooms are comfortable and in line with the hotel’s category. However, there were several issues during the stay that affected the experience. On one occasion, a member of staff entered my room without knocking while I was still asleep, which was quite uncomfortable, and no apology was offered. On another day, the room was not serviced at all, and on a different day the housekeeping was minimal — only the towels were changed, the bed was not even made. In addition, the restaurant closes quite early, and breakfast service also finishes early, which may be inconvenient for guests. There are also no nearby shops or cafés within walking distance of the hotel. Overall, the staff are polite and the hotel corresponds to its star rating, but housekeeping would certainly benefit from improvement and additional training to ensure a more consistent standard of service."

"The whole place was very clean and tidy. All the staff were brilliant, nothing was to small for them. They were all so friendly and helpful. We booked a sea view and it didn't disappoint. Really enjoyed our stay."

"Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele. "

"Not stayed at The Green bank for a while, was so pleased to find it's still an amazing experience! Great food with excellent staff. A special thank you to Jess and Rebecca in the Bar who looked after us during our stay a credit to the Hotel! "