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"Calm atmosphere, great view of the lake and nature from restaurant. Rooms have different conditions as some were modernized. But in general it is spacious clean room and good amenities although some rooms can have drain smell. "

"Amazing service, very respectful and accommodating staff! House keeping ladies on the 5th floor go above and beyond. Nellys breakfast is perfect. Next time I’m in Helsingborg I will definitely be staying again. "

"We had an overall pleasant stay. The buildings and facilities are beautiful and well maintained, and the surroundings are very nice. A couple of small things could improve the experience. The background music was playing constantly and quite loudly, with many speakers around the property. While background music is fine, it sometimes felt a bit overwhelming, especially in the restaurant where it mixed with the general noise level. There was also music playing outside near our room around 10 pm. We also had dinner in the restaurant. The staff were friendly, but the service felt a bit unstructured and inexperienced. Our reservation was at 8 pm and after being seated we quickly received a small starter, but then waited about 1 hour and 20 minutes for the main course, even though we had ordered tartare. It seemed like our table may have been forgotten. Overall a nice place, but a bit more attention to the smaller details would make the experience even better."

"Staff is amazing, I will be going back next week. "

"Everyone on the staff was kind, cheerful, and helpful. "

"The staff, location, friendliness, and professionalism."

"Staff was welcoming and very attentive. Food was wonderful. The ambiance of the main lobby, front desk, and bar is so splendid and comfortable. Really enjoyed my cozy room, which was clean, and I got a couple of great nights of sleep! I intend to return on my next visit. "

"Clean room, stunning lobby. Excellent position and a good breakfast "

"The staff was horrible. I think her name is Gabriela. I have never been treated like this anywhere around the world. I needed to change hotel. I will never recommend this place to anyone and she should not work with any type of service. "