Grafton Hotel Guide - Grafton Ice Cream Company hotels in Grafton, United States of America.

"Everything as expected"

"Great and nice hotel. Will stay again. "

"I stayed at the Best Western Plus by Lambert Airport for one reason only: proximity to the airport. The front desk clearly told me the airport shuttle leaves at 4:00 AM sharp. I came downstairs at 3:55 AM, only to be told the shuttle had already left. There was no apology, no effort to help — just a casual, “Don’t worry, they’ll be back around 4:40.” That might work if my flight wasn’t at 5:20 AM. If I wanted the 4:40 shuttle, I would’ve slept another half hour and come down at 4:30. This hotel’s entire value proposition is its location — right by the airport and in the same lot as the Alamo/National rental center. If they can’t even manage their one essential service — the airport shuttle — what’s the point of staying here? Completely unreliable, dismissive staff, and zero accountability. I’ll be staying anywhere else next time — even if it means walking to the terminal."

"Evening clerk could tell I was tired. She was concerned. The breakfast staff was very helpful an quickly replenished food when needed."

"Clean & great location"

"people standing around hotel at night"

"Great as always"

"Everyone was very helpful and kind. Great place to stay"

"Very nice rxperience"