Chicago Hotel Guide. Hotels in Grand Boulevard, Chicago, United States of America

"The staff was very responsive and friendly! We would have enjoyed having a smart t.v. so we could have streamed shows or movies. Bigger, fluffier towels would be nice."

"The room, check in and staff were great. Breakfast was expansive and perfect for a combo brunch but the dinning room was deafening loud. Not sure what can be done about the acoustics. Just an FYI if you are sound sensitive to bring head phones. "

"Staff is not accommodating."

"Clean and well kept overall. Great Australian restaurant in the lobby. "

"I was very disappointed with my stay at the Congress Hotel. The room was in clear need of maintenance and updating. There were cracked tiles and damaged drywall, and the overall condition felt worn and neglected. The heating and air conditioning unit did not function properly, which made the room uncomfortable. The blanket provided had visible holes, and there were noticeable gaps under the door, allowing noise and light from the hallway to come through easily. Soundproofing between rooms was also extremely poor—it often sounded like neighboring guests were in the same room. Additionally, the space appears to have gone decades without meaningful updates, with heavy layers of old paint and an overall dated appearance. Unfortunately, the condition of the room significantly impacted the quality of my stay."

"Staff made a huge difference. So nice and clean! I will stay there again. Loved the view from our room too."

"Great spot in the shopping district. Good breakfast and nice to have the snacks and drinks for the happy hour time. "

"Great room and staff"

"No water view"