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Reviews of Veranda Paul & Virginie Hotel & Spa - Adults Only

4 out of 5
Veranda Paul & Virginie Hotel & Spa - Adults Only
Royal Road, Grand Gaube

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 157 reviews" "
Rating 8 - Good. 60 out of 157 reviews" "
Rating 6 - Okay. 17 out of 157 reviews" "
Rating 4 - Poor. 3 out of 157 reviews" "
Rating 2 - Terrible. 1 out of 157 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Durand Agnesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breathtaking views. The staff was lovely and we had a very enjoyable stay at the hotel!
Stayed 1 night in Dec 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely short stay, 4 nights, at this hotel in October 2023. Room was very comfortable with a lovely sea view, where if you're lucky you can see whales swimming the other side of the reef. Food very good, whether at the buffet restaurant, the lunch time bar or the a la carte restaurant. Only negative was the number of stray dogs wandering around the property, and the number of guests feeding them despite the requests not to.
Stayed 4 nights in Oct 2023
Response from Elodie Sooriah, Hotel Manager on 21 Oct 2023
Dear Valued Guest,Thank you for sharing your feedback. We're delighted to hear that you found your room comfortable with a lovely sea view, and that you had the opportunity to spot whales on the other side of the reef. It's wonderful to know that you enjoyed the food at our buffet restaurant, lunchtime bar, and a la carte restaurant.We do, however, regret to learn about your concerns regarding the presence of stray dogs on the property, despite our requests to refrain from feeding them. Rest assured, we take this matter seriously and will address it to ensure a better experience for our future guests.Your positive remarks on cleanliness, the condition of our facilities, our staff, and amenities are greatly appreciated. We'll continue to strive for excellence and work on addressing any areas of improvement.We hope you'll consider returning to our hotel in the future, and we'll do our best to ensure a more enjoyable stay next time.Warmest regards,Elodie SooriahHotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Solid experience for the price paid
A good resort for the price but there aren't really enough sun loungers around the pool or the beach. Guests block them early morning which is not great unless you sink to that level. Air conditioning in room often not really effective and they seem to switch it off in the gym. Nice location with a small beach. Staff very friendly, making our stay a pleasant one
Stayed 5 nights in May 2023
Response from Elodie Sooriah, Hotel Manager on 15 May 2023
Dear Valued Guest, Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your feedback.Indeed, the A/C located in the gym is switch off, and if the guests want to use same, a remote control is placed there. We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards, Elodie SooriahHotel Manager

8/10 Good

Lucienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall atmosphere was very relaxed and peaceful. Staff were attentive without being over-powering, and very friendly. Massage in the spa was lovely. Food was good, and the a la carte restaurant overlooking the sea gave proper paradise vibes! Only slight improvement could be to the salad counters - not always easy to access the food through the sliding doors.
Stayed 9 nights in Apr 2023
Response from Elodie Sooriah, Hotel Manager on 15 May 2023
Dear Lucienne,Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your constructive criticisms.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

6/10 Okay

MR MICHAEL F

Liked: Cleanliness
Beautiful common areas but poor room and value
Plus points: • The public areas (reception, lounge, bar, restaurant and pool) are very attractively designed and appointed (though, small point: the buffet serving hatches could do with an upgrade) • The views and outside areas are beautiful. • The service at the front desk and spa are excellent, as are the room cleaning services. • The food in the restaurant and bar is very good and varied. Minus points: • Our room was disappointing: dated and in need of refurbishment, very little artificial light at night (despite 8 outdated bulbs in the room) and little cupboard and wardrobe storage space – but it did have a nice spacious balcony looking out directly onto the beach and ocean. • The service in the restaurant and bar was a bit hit and miss; the staff were very friendly and jovial, but they seemed to have had little training in waitering and there was little evidence of strong Maitre d’ supervision to keep things moving effectively. • There seems little point in having a restaurant dress code when so few people observe it and it is not encouraged. • The (free) snorkelling was disappointing: few fish to see and quite short timeframe.
Stayed 10 nights in Apr 2023
Response from Elodie Sooriah, Hotel Manager on 1 May 2023
Dear MIchael,Thank you ever so much for your time.Thank you also for having let us know about your disappointment, although we would have been in a better position to act on it had we known here and then.Point taken - rest assured that is has not fallen on deaf ears...With warmest regards,Elodie SooriahHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! It is well managed and the staff are all super friendly. Great food & drinks, and absolutely gorgeous views. Would stay again!!
Response from Elodie Sooriah, Hotel Manager on 24 Mar 2023
Dear Anthony,Thank you so much for your appreciation of our service and of our people.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely brilliant and the hotel is beautiful, and is in a beautiful location. It is ideal for a relaxing vacation. We had a wonderful stay with the family. We will definitely return in the future
Stayed 9 nights in Jan 2023
Response from Elodie Sooriah, Hotel Manager on 8 Feb 2023
Dear Jane,Thank you so much for this beautiful and uplifting review of your stay at Paul & Virginie.We promise to keep up the good work and more.Thanking you once again for your time, and looking forward to seeing you sometimes soon,With kindest regards,Elodie SooriahHotel Manager

10/10 Excellent

Rahul

Stayed 1 night in Jan 2023
Response from Elodie Sooriah, Hotel Manager on 21 Jan 2023
Dear Rahul,Thank you so much for your appreciation of our service and of our people.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Great hotel, locatedin a tiny beach but with 2 lovely pools. Worth paying the extra for all inclusive option. Food was good enough and drinks were fine all though somewhat limited on the all inclusive option there was still enough choice. Rooms are spacious and well appointed.
Stayed 3 nights in Nov 2022
Response from Elodie Sooriah, Hotel Manager on 5 Dec 2022
Dear Peter,It was a pleasure hosting you at Veranda Paul & Virginie and uplifting also to read your comments.We are very happy that you enjoyed special moments with us, and we hope to see you again soon.With my warmest regards,Elodie SooriahHotel Manager

4/10 Poor

Oyku

Stayed 4 nights in Nov 2022
Response from Elodie Sooriah, Hotel Manager on 1 Dec 2022
Dear Mrs. Peskel & Mr. Ozseyhan, Thanks for taking time to share your rating.We are sorry that we haven't manage to reach your expectation concerning our rooms for this time. We are working around the clock to improve our services and encourage our team to be customer focus, and thus, go the extra mile to make all our guests happy and comfortable. It’s unfortunate that despite the effort of our team, we were not able to find a room at your convenience. Wishing you a more positive experience in Mauritius next time you visit the country.Best regards,Elodie SooriahHotel Manager

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay, so relaxing. Everything you'd expect from a 4* hotel. Evening entertainment was great, plenty of dancing and interaction with the staff
Stayed 5 nights in Aug 2022
Response from Elodie Sooriah, Hotel Manager on 22 Aug 2022
Dear Valued Guest,Thank you very much for your time.It was a pleasure and privilege to have welcome you at Paul & Virginie.We aim at welcoming our guests in a cozy, peaceful and relaxing atmosphere, and as such, any activities and services that are on offer, would be in line with this aim.It is fantastic reading that your enjoyed those holiday moments with us, and we look forward to welcoming you back at your resort.With sincerest regards,Elodie SooriahHotel Manager

8/10 Good

Taraneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The good points about this hotel are: - Beautiful architecture of the reception - Clean rooms - Beautiful view - Beautiful and functional facilities - Great wifi - Great staff - Great water activities - Great value for the money - Great spa Here are the things that need to be improved: - The food is not good. Everything is spiced up and there’s no simple option. I even ordered a Greek Salad just to have something easy to digest but it had curry in it. - The plated option for all inclusive is not exciting due to the lack of options. - The bathroom has an open concept which is not comfortable for one: privacy and two: the smell. There needs to be a proper door to separate the toilet from the room and also a ventilation system. - During one of dinners, we asked for a Rose wine and they decided to choose an item that is not included in the all inclusive package. The lack of communication affects the transparency of the hotel and destroys the sense of trust. If the item we ask is not available in the package we need to be told prior. - We received a bill in our room one day after we checked in with two charges which we later found out there were some optional donations. You can either explain to your guests what those charges are at the time of check in or ask them if they like to participate at the checkout. Making your guests feel obligated is not the best way to receive donations. We would have gladly helped but we felt very uncomfortable the way this was handled.
Stayed 3 nights in Aug 2022
Response from Elodie Sooriah, Hotel Manager on 22 Aug 2022
Dear Taraneh,Thank you ever so much for your time.Thank you also for having let us know about your disappointment, although we would have been in a better position to act on it had we known here and then.Point taken - rest assured that is has not fallen on deaf ears...We are really pleased that you enjoyed your time with us and we de hope to see you soon at Paul & Virginie.With warmest regards,Elodie SooriahHotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Elodie Sooriah, Hotel Manager on 17 Aug 2022
Dear Mark, Thank you for taking the time to evaluate your stay! We look forward to welcoming you soon, Elodie Sooriah Hotel Manager

10/10 Excellent

Simon James

Stayed 10 nights in Jun 2022

6/10 Okay

atilla

Stayed 2 nights in May 2022
Response from Elodie Sooriah, Hotel Manager on 6 Jun 2022
Dear Valued Guest, Thank you for taking the time to evaluate your stay! We look forward to welcoming you soon, Elodie Sooriah Hotel Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Elodie Sooriah, Hotel Manager on 15 Feb 2022
Dear Alexander, Thank you for taking the time to evaluate your stay! We look forward to welcoming you soon, Elodie Sooriah Hotel Manager

10/10 Excellent

Dharmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the kitchen staff, they accommodated our needs as vegetarians at each meal and made sure we didn't go hungry. Even the sous chef would come out and greet the guests, fantastic touch! They really have a great vibe around the resort and no request is too big. The room is nice and was cleaned promptly each day (apart from when the cyclone hit). One thing for improvement I would add is the meal options do get somewhat repetitive at breakfast, some continental options would be nice. And at the end of our stay, our checkout was delayed by the front desk claiming that our card wasn't working when in fact it was the connection from their machine to the bank causing the issue. Overall we'd definitely recommend staying here and will be returning ourselves in the future.
Stayed 12 nights in Jan 2022
Response from Elodie Sooriah, Hotel Manager on 14 Feb 2022
Dear Valued Guest, Thank you very much for your time. We are very pleased that you enjoyed our hotel, and we have also taken good note of your constructive criticisms. We hope to have the privilege of welcoming you back at Paul & Virginie in the near future. With kindest regards, Elodie Sooriah Hotel Manager

8/10 Good

H G

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2021
Response from Elodie Sooriah, Hotel Manager on 19 Dec 2021
Dear valued Guests, Thank you for taking the time to evaluate your stay, we look forward to welcoming you soon. Kind regards,

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel excellent for vegans
We'd an excellent two nights here. My wife is vegan and the chef couldn't have been more helpful making sure that she was taken care of. She said it was the best vegan food she's had in a restaurant. The room was great and there was plenty to do in the resort. The resort feels intimate and quiet. Would highly recommend.
Stayed 2 nights in Nov 2021
Response from Elodie Sooriah, Hotel Manager on 28 Nov 2021
Dear Valued Guest, It is fantastic reading that you had an "excellent" stay at Paul & Virginie. Thank you very much for your show of appreciation. We hope to have the privilege of welcoming you and your family for another special trip. With kindest regards, Elodie Sooriah Hotel manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great hotel unfortunately affected by Covid19 so lots of activities shut.
Stayed 11 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet unique spacious beautiful stylish and with the most amazing staff and fabulous food
Stayed 10 nights in Feb 2020
Response from S.Dadoune on 5 Mar 2020
Dear guest, Thanks for your kind review, we will share with our team Bet Regards Stephane Dadoune

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infinity pool was amazing, the view was like from a fairytale!
Stayed 7 nights in Feb 2020
Response from S.Dadoune on 27 Feb 2020
Dear guest, Thanks for sharing, Looking forward to welcome you back. Best regards Stephane Dadoune Hotel Manager

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location. Small rooms lacking proper storage. Food menu choice limited.
Stayed 10 nights in Jul 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauritius May 2019
A breathtakingly beautiful location. The staff were extremely courteous and helpful and the hotel was immaculately presented throughout. For those with a taste for adventure and outdoor activities there are many packages available through the hotel or via tropical tours which is a two minute walk from the hotel and offers an excellent service. We elected for the B & B option but I would recommend giving serious thought to the all inclusive option if you have a more sedentary view of what a holiday should be however the B & B option would probably be a better option for the more active/adventurous guest. Drinks and food under the B & B option are expensive so something else to consider when choosing B & B or all inclusive. We went in May and were fortunate with the weather. We were advised that for the best/driest weather October is the month to visit. For pictures go to the hotels website as their pictures accurately reflect what the hotel looks like.
Stayed 11 nights in May 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisters trip
Rakesh really made our trip extra special and excellent service . We really enjoyed our all girls trip and the place was perfect
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings, staff couldn’t do enough for uou
Stayed 10 nights in Dec 2018

10/10 Excellent

Stephen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable hotel with excellent staff and good location.
Stayed 21 nights in Oct 2018

10/10 Excellent

Joanna, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beautifully located in a private area. The amenities such as a free cell phone to use for local calls and navigation was a huge perk.
Stayed 3 nights in Sep 2018

10/10 Excellent

devorah , johannesburg south africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beachfront resort
We had the most amazing stay at the veranda in Grand Gaube. The staff were exceptionally helpful in dealing with everything we needed! Especially rakesh! The atmosphere is beautiful and the hotel comes including so many wonderful water activities! I would definitely recommend staying here!
Stayed 4 nights in Feb 2018

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for a relaxing holiday
If you are want a beautiful location, great service and a high standard of all inclusive, then this is the place for you. If you want to party, then you may find this place a little quiet. The hotel looks just like the pictures online and when we arrived (a day later than planned) the welcome was of a 5 star resort standard. Lunch is a la carte with waiter service (great choices), pools are relaxed (although you still need to get up early to grab a spot) and there are activities if you want to partake. If you want true relaxation then this is the place for you. The staff and managers work really hard to ensure that you are taken care of and if they can go the extra mile they will. A friend is lactose intolerant and when the hotel was informed they went out and purchased “milk” for her. Would def recommend this place.
Stayed 7 nights in Jan 2018

8/10 Good

Jude, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, lovely meals. Privilege room ideal.
Overall stay was great, but a few minor nuisances. Our room on arrival was not available to use even booking 8 months ahead! We had a king bed, we booked twins (travelled with sister) so that had to be changed. Stairs all over resort, not set up at all for even minor physical disability (I had a knee injury). Our upscale room was nicely located to pool and beach. We loved the adult only aspect, no kids running, screaming, clogging pools, restaurants etc.
Stayed 10 nights in Sep 2017

10/10 Excellent

Grant & Carol, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, Beautiful,
Our 6th visit to this resort. Thanks for making our much needed Holiday special again. Thanks to all the staff, Great to see you all again. Looking forward to coming back again.
Stayed 13 nights in May 2017

8/10 Good

Daz, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing location friendly staff
We stayed here for two weeks on May, it's a lovely quiet well run hotel. All the staff went out of their way to ensure our stay was as relaxed as possible.

6/10 Okay

Shari

Liked: Cleanliness, property conditions & facilities
It was a very long check in. The morning of check out day we were interrupted to check the mini bar even though we had a Do not disturb sign on our door, Also, we got asked by four different hotel staff about our check out time on the morning of check out even though 12pm is the posted time. One Security staff at the parking lot was not friendly on departure day check out. Some staff seemed more worried about this than actually how our stay had been. One young waiter at the beach restaurant asked whether we had pd our bill upon our leaving without a thank you or asking us if we enjoyed the food. He failed to realize we had pd the bill with the other waiter. The hotel is in a perfect location and a stunning location. In my opinion a few staff members as well as the security staff member lack of courtesy needs room for improvement.
Response from General Manager on 16 Mar 2017
Dear Valued Guest Shari I am sorry to have to reply again to your post as I did much earlier, but our reply seemed to have been lost as I just found out that it did not appear here.. I am terribly sorry for your remarks; please do accept our sincere apologies, as indeed, these are not our established standards; same have been brought up to the heads of department concerned for corrective actions and measures.Moreover, intensive training has been planned for all our people - new and old recruits alike, starting next month for a 2 months' basis. Having read your comments a couple of times, I see these more as clumsiness from our part, than anything else. To be fair to our people, a vast majority of us do sincerely care about how guests are getting along... Wishing you well, and hoping to be of service again for a more positive experience at Veranda Paul & Virginie, With my very best regards Jennifer Wong Hotel Manager

2/10 Terrible

BRUCE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
DO NOT STAY AT THIS RESORT....this one of the worst deals and terrible service we have ever received. Normally never rate a resort or hotel so badly , but this accomodation did not treat us very fairly at all...the resort, pools and beach were very nice, however the service was very bad and the prices were absolutely out of this world..our a/c unit in our room never worked and they would not fix it...our room was near the bar and was extremely loud til late every night..the food was very expensive and quite unsatisfactory at best, so we drove into the next town each night to dine and had wonderful and reasonable meals at a local restaurant. DO NOT STAY AT THIS RESORT!!
Response from General Manager on 16 Mar 2017
Dear Valued Guest ( So sorry to be responding now, actually I did, much earlier, and I cannot understand what happened, since the reply did not appear...) We are terribly sorry to read of your total aggravation, and sincerely, regret that you did not come to us so as to give us the opportunity to respond to your individual needs and preferences. We have taken note of your comments for corrective actions where required, and hope that if you return to Mauritius, we could be given a second chance to serve you better. With my very best regards Jennifer Wong Hotel Manager

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its best
Iv travelled the entire world staying at 4 -5star resorts , and this hotel has the friendliest staff And most hospitable staff going above and beyond . Special thanks to Francesca . Amenities were fantastic . Only downside is the unstable wifi . Wonderful hotel all round
Response from General Manager on 16 Mar 2017
Dear Valued Guest Chelsea Thank you ever so much for this sharing. It was a pleasure serving you and we hope to be given the opportunity to be of service to you in the near future. Indeed, in general, in Mauritius WIFI is not to European standard yet. Although we have plans to increase the band width and the areas of coverage, because right now the rooms are not covered, in my humble opinion, free wifi for public use, will not be the same as at home. Why? First, after analysis, we have found that there are peak hours, where many many users try to connect; then according to our IT people, we have some devices which are not compatible with the network, and third, individual behaviours cannot be predicted - at one point, we have found that someone was downloadiing six movies at the same time... But rest assured that we will try to be up to standard as regards your demands and needs. Looking forward to hosting you again, With very best regards Jennifer Wong Hotel Manager

10/10 Excellent

Paul, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two weeks in Paradise
What an excellent place to stay. The staff were really very, very good, friendly, helpful and some of the cheeriest people I have ever encountered. The views from the hotel were superb and I'd recommend at least a visit or two to their A la Carte restaurant at the beach. There were no children at the hotel which was bliss, having endured a twelve our flight in a nursery school for a plane.

10/10 Excellent

Alice M, pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday ever.
Was great. The food was excellent.

8/10 Good

Michal, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is absolutely wonderful. Most of them do their best to make your stay memorable. This is the hotel's greatest advantage. Comfort rooms are rather small, but functional. Hot water runs 90% of the time. AC works, but is loud which can be an issue at night. Unless you are with an all-inclusive package, drinks are rather pricey (about the level of a major European city). Beach-side restaurant is good for lunch, though quality is very unstable - we had one day an excellent octopus salad, and sent it back the next day. Some other reviewers mentioned the food was repetitive - that's true to an extend (eg, for dinner there was always a chicken dish, a fish dish, a veggie dish, and a lamb/beef dish - but they were made in different extend). But the food is very tasty, and it's hard to conceive one would come away from breakfast/dinner hungry. Warning about the beach - do not expect a picturesque long white beach. There's a small beach with ample beds, but the sea doubles as a port. Hence, it's shallow and very rocky (I cut my foot twice in the first two days). To be able to swim, you need to walk about 100m into the sea. Good advice - bring some rubber shoes! The village provides zero opportunity for fun, but busses stop at the hotel's gate, and can bring you to sightseeing or shopping in less than an hour at a rock-bottom price.

10/10 Excellent

Norman & Diane , Staffordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday of a lifetime
From the moment we walked into the Veranda Paul and Virginie hotel and spar the staff were so curtious and helpful we wanted for nothing. The hotel is right on the beech with facilities to do snorkelling, sailing, board surfing, wind surfing & glass bottom boat trips all included. They also have a catremaran to hire for personal use. The two restaraunts differ as one serves buffet style food and the other serves a more refined menu, and the King prawns are a must. The spar is also a must at this hotel the the wife used it three times. There are various tour operators to book you on your day trips which the wife and I used for reasonable prices.

8/10 Good

Yunus S.

Liked: Cleanliness, staff & service, room comfort
Solid 3 Star
Very decent, the rooms are spacious, the food available on the buffet is limited. The hotel is quite secluded from the main areas of Mauritius.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and dining facility pleasant
Stayed just over a week and enjoyed my stay - enjoyed the adults only status of the facility - very quiet and ejoyed watching the fishermen leaving so early

8/10 Good

M&B

Liked: Cleanliness, staff & service
On the beach. Beautiful views.
Very good value if you don't care about somewhat smaller room size. Pleasant, helpful staff. Restaurants were busy in the evenings. Overall nice and quite place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

peter, middlesbrough uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing with great views
Stayed here for a relaxing week after a hectic few months at home. The place was spotless. The staff are great and the food excellent. A bit out of main towns but on a bus route or a plentiful supply of taxis. Possibly could do with a fitness suite.

10/10 Excellent

Wadee Family, Cape Town South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Although this hotel seems to attract mainly couples we were on a family holiday with our daughters aged 16 and 11. The staff are all so warm and friendly and enjoyed our stay so that our girls want to go back to the Veranda Paul & Virginie when we next go back to Mauritius.

8/10 Good

Rssell

Liked: Cleanliness, staff & service, room comfort
Very cute, all-encompassing resort with very friendly staff and beautiful grounds
The Veranda of Paul and Virgine was incredible. It is a very cute, all-encompassing resort with very friendly staff and beautiful grounds. After some confusion at our late night check-in regarding booking with a company called ‘Orbitz’ (perhaps they were not used to this) we were given tropical welcoming drinks and hot refresher towels. The rooms were excellent. Views were especially nice from second floor rooms. Dinner was a good mix of curries, pickles, breads and salads. Wait staff was very friendly. Next morning, the staff was again incredibly friendly. During breakfast one staff member enthusiastically explained all the island’s attractions on the map. Additionally a short notice laundry order was done in only hours. The pools, beaches and grounds were immaculate. I woke up early to notice the staff was out at dawn to do maintenance. Free WIFI and 24 hour reception. My only regret is not staying longer.

8/10 Good

Overnighter

Liked: Cleanliness, staff & service, room comfort
Relaxing time
The hotel is in a quieter part of the northern region in Grand Gaube (about 1 hour by taxi from the airport, at a cost of $75 USD), which is great for unwinding and relaxing. If you want to party then Grand bay is only 10 minute drive away and the hotel taxi's will take you there and bring you home (for a fee of course). I stayed for 8 days and the hotel staff could not have been more friendly and helpful, from arrival at the hotel to departure. I was there on my own and for half of my stay found alot of the other guests were couples on honeymoon or wedding anniversay.