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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Downtown Grand Rapids comes alive at CitySen Lounge where travelers can savor local flavors while taking in revitalizing city views

Choose dates to view prices

CityFlatsHotel stands in the heart of Downtown Grand Rapids as a vibrant retreat. Guests can grab coffee at the on-site cafe or book manicures and pedicures at the spa. This boutique property near Van Andel Arena offers in-room WiFi and attentive staff to enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is €149
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 17 of 17 rooms

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

A neatly made bed with a wooden headboard in a hotel room.

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located near a boardwalk, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in Downtown Grand Rapids, a neighbourhood in Grand Rapids. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and travellers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Take the opportunity to explore the area for water adventures such as fishing. Visit our Grand Rapids travel guide
Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • A modern glass building with a curved facade and a large overhang.
    Van Andel Arena
    2 min walk - 0.2 km
  • An art gallery with wooden floors and framed artworks on the walls.
    Grand Rapids Art Museum
    5 min walk - 0.4 km
  • Broadway Grand Rapids
    5 min walk - 0.4 km
  • DeVos Place Convention Center
    8 min walk - 0.7 km
  • DeVos Performance Hall
    8 min walk - 0.7 km

Getting around

  • Grand Rapids Station
    14 min walk
  • Gerald R. Ford International Airport (GRR)
    21 min drive

Restaurants

  • Garden District
    1 min walk
  • Uccello's Ristorante, Pizzeria & Sports Lounge
    2 min walk
  • Buffalo Wild Wings
    3 min walk
  • Brick and Porter
    1 min walk
  • Gimmie
    2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

  • Boutique hotel near Van Andel Arena
  • Close to DeVos Performance Hall and Downtown Market, CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel provides concerts and live shows, a coffee shop/cafe and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, CitySen Lounge, offers brunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), a banquet hall and outdoor furniture
    • Wedding services, a front desk safe and a TV in reception
    • A 24-hour front desk, 2 meeting rooms and evening entertainment
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and showers
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and daily housekeeping

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  • Pool
  • Hot tub
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Covered parking on site (USD 48 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Private wine tours
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: USD 48.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of 26 Jul 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on 2 Aug 2026 start from €149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Self-parking is available for USD 48.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. DeVos Performance Hall and Downtown Market are also within 15 minutes. Grand Rapids Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

8.4

Very good

8.8

Cleanliness

7.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1014 reviews
Rating 8 - Good. 248 out of 1014 reviews
Rating 6 - Okay. 146 out of 1014 reviews
Rating 4 - Poor. 70 out of 1014 reviews
Rating 2 - Terrible. 31 out of 1014 reviews

Reviews

Verified

10/10 Excellent

Margaret E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel is nicely placed in downtown near lots of spots
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking structure next door has a 2nd story bridge to hotel. Eco-friendly hotel has helpful staff, all rooms are unique, and food is good! Also has a bar. Casual & comfortable. Would stay there again.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t hard but not fabulous if you have a lot of luggage. Location was good but room was very basic & small. Fine for an overnight but extended stay would be cramped.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was clean and incredibly soft, the room was spacious and inviting, and the bathroom was generous and open. We definitely will be back.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that had been tastefully renovated. Location is also great. Lots of restaurants and coffee shops within walking distance.
Stayed 1 night in May 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Comfortable bed
Stayed 1 night in Jun 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was Friday and Saturday night. The hotel was very clean, newly updated, centrally located, and had a comfortable bed. Our room was street view and it was very noisy all night long, bring earplugs or a white noise machine if you are a light sleeper. We choose to utilize the free street parking after 7pm on Friday through Sunday (ask the front desk which streets it applies to). I would stay again but request a room without street view.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Raven-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! The staff was incredibly friendly, welcoming, and always willing to help. The room was clean, comfortable, and well-maintained, making for a very enjoyable experience. The only minor downside is that the hotel doesn’t offer on-site parking, so you’ll need to use nearby paid city parking. Other than that, we had a great stay and would definitely recommend it.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, big rooms. Parking extra and expensive. Parking should be included in stay. Needs bedside table in room with double mattress.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cassandra

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fentress

Liked: Cleanliness
Really nice and clean and affordable. Close to cool places to hang out at to.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. It took me awhile to figure out how to use the shades on the windows are electrical. So we slept with the windows bare. Hotel was nice. Bathroom exhaust didnt work. Also they dont offer alot of soap. We stayed in a double queen for 4 ppl. One set of soap was given. Had to ask for more and towels. Its a beautiful set up in the downtown area on Grand rapids with lots of places to visit and walk to. Over all was a great experience.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and felt the room was clean, comfortable and liked that it had 2 sinks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Everything was so close. Beautiful day to explore. Comfy beds to sleep in. Plenty of shops near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a couple of times over the years. You just can't beat the location for lodging after events. Check-in was seamless and Grady was very helpful answering our questions. We'll be back next time we come to GR for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful clean room. Staff were all very friendly from helping with parking to giving directions and checking in. Great restaurant and bar service
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeffrey

smooth hassle-free check-in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Helpful front desk staff. Nice bar and clean room.
Stayed 1 night in Feb 2026