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"Amazing place"

"We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. "

"Every head must bow, every tongue must confess: The Secrets wild orchid is the best all inclusive in Jamaica. This Hotel is perfection, they did suck a good Job taking care of all the guest during the Hurricane Melissa. "

"Excellent staff"

"I was at this boutique hotel during a hurricane category five. The hotel had an emergency plan in place and back up generators with plenty of fuel. We ended up staying an extra week and the management gave us a substantial discount for the extended stay because of the hurricane. The manager also helped us locate anti-seizure medication for my epileptic son. The staff were very accommodating and checked on us as we’ve never been through a hurricane before. I would definitely trust my children to come here as I know they would be well taken care of."

"Staff was lovely. I enjoyed room service and food. The spa was lovely."

"Clean, great service, and food was amazing!"

"Travellers Beach Resort Truly Cares! My husband and I stayed at Travellers Beach Resort in Negril from October 21–November 2, 2025, during Hurricane Melissa, a Category 5 storm. The staff went above and beyond to keep everyone safe and comfortable — bringing snacks, water, and meals to our rooms, keeping power on with generators, and staying in touch through WhatsApp. Even when flights were canceled, they extended our stay at a reduced rate and continued to serve with smiles, kindness, and compassion — even while some couldn’t reach their own families. They also helped non-guests who needed shelter, showing true humanity. Travellers Beach Resort made us feel like family during one of the toughest times, and for that, they’ve earned our loyalty forever. We can’t wait to return! Thank you, Travellers Beach Resort — you are the heart of Negril!"

"I enjoyed the pool"