Granville Hotel Guide - Luxury Hotels in Granville, Ohio

"Our electric at home went out during some storms & my husband was away at work so it was just my son & I who stayed in the room. Upon arrival the front desk needed more than the $300 my husband just paid ($75 for incidentals) crazy bc his card wouldn't go thru again bc it looked like a scam bc it was and the girl waived it after 30 mins of trying to put it in. Let ppl know before they get there don't surprise them by asking for more money. I'm standing in the lobby with my kid super embarrassed bc his card won't go thru again for the 75 bc he just the paid 300. We were in a room upstairs (200s) and there was no Internet. It would come on for a min the disconnect. After 2 hr of that I called the front desk for a different room and I was told to connect in the hallway lmao so embarrassing and I paid 300 to be in that room. No tub. Stand up shower that leaked all over the bathroom floor when on. The breakfast was a joke. Hard bread and yogurt. No bacon no eggs no coffee just juice & water. If there was another room anywhere in Newark or Heath I wld have left and asked for a refund. I do not recommend. Never stay here, there is 100% something else better out there, do not go here."

"Breakfast was ok! Hotel is very dated. "

"Everything was very nice and friendly."

"The property was clean. All was in order. The only thing is a staff member on a personal call that was inappropriate "

"The rooms were definitely not very clean at all. They look like they had been renovated but not kept up. We originally book a king suite(2 room suite) and were told they only have one of them and it was "out of order" due to a water leak. They didn't tell us this until they had already checked us into a room they knew was incorrect and I asked about the mix up. Anyhow, we worked out that issue and I was fine with staying in the current room and they were accommodating and gave us one night of our two free. It wasn't a horrible stay but the rooms were quite dirty and we had absolutely no towel bar or anywhere to hang wet towels after showering. There was dried CHUNKS of food on the couch and spots on the sheets. They was quite a bit of dirt around the toilet and the couch also. The breakfast was lack luster. Waffles, some fruit, oatmeal and sausage that looked a few days old. Also VERY watered down juice. Overall it wasn't the worst place I've ever stayed and the staff was friendly. "

"Last time we stayed here, I booked a suite. I should have again. Instead, I booked a double queen and although the room was nice enough, they put my daughter and I on the 4th floor with a bunch of families surrounding us. All I heard was kids and mom yelling and babies crying late into the night and early in the morning. A few other minor things, our toilet clogged, our mini fridge didn’t keep anything cold or even cool, and the hot tub was temporarily down. They did offer a voucher upon checkout when I mentioned the fridge so that was nice. Next time I’ll ask for a quieter part of the hotel."

"For the facility being non- smoking you could smell smoke!"