Saint-Germain-en-Laye Hotel Guide - Great Basin hotels in Saint-Germain-en-Laye, France.

"Check in process s"

"Everything "

"Very clean and conveniently located near cafes and the metro. Staff was helpful and pleasant. Really enjoyed the area. "

"Breakfast was poor, kept running out of plates, no hot options, perfectly functional restaurant that we were not allowed to use"

"Every thing was perfect except the air conditioning was not working well."

"We had a great stay at the Melia. However there are some issues I would like to address. The ceiling/ wall in the bathroom had plaster and wall paper that was falling apart. I took pictures and addressed it with the staff and was informed by Jemmina that the hotel was fully booked and that she would send a person to repair it, but the person never came nor were we compensated for this inconvenience. Day 2 we came into the room to found clean folded towels on the bathroom floor, and I had to request fresh ones. The doorman at the rooftop lounge was extremely rude, but the bartender remembered me from earlier in the day and was more than accommodating. Other than those issues, the frontdesk staff was very friendly and they also sent a sweet treat and handwritten note to celebrate my niece's birthday. "

"The rooms are not clean and carpet is very dirty. Seems like 30 years old. Also, they charged more than Expedia price and the receipt they gave me took it back when I asked why the price is higher than Expedia confirmed price. So in overall the experience was not good."

"No pool,room smelled of sewage,staff was slow to reply to any problems"

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