Des Moines Hotel Guide - Great Escape hotels in Des Moines, United States of America.

"Everything was great except when I was checking in and the desk guy said I was declined but then gave me the 3 room cards and said he would figure it out. It was a little embarrassing especially after I got an email saying enjoy your stay."

"Noisy neighbors and trashy"

"The property was clean and was just right for what we needed. The host promptly got back to me each time I messaged her and answered all my questions. The price was right and I would definitely rent this property again!"

"Lady at check in was very rude on Friday until the manager came out to help check others in. She completely changed the way she was speaking to me and my daughter and was suddenly helpful."

"I did not see a hot tub. I also don’t recall that being included in the listing. The host made herself available from the beginning and set clear, simple expectations. The property was exactly what we needed after a day of volleyball tournaments. There was a big checkerboard set out for family fun during downtime. Spacious enough for the 6 of us! "

"I like to stay at this location because it’s so close to my family. Unfortunately, the front desk employee was not pleasant, the floors in the room were dirty, and I was unable to take a shower because there was no water pressure. "

"I would like to rate the staff higher however this is the second year I have had an issue with the housekeeping staff. My husband and I attend an event not far from this hotel around the same time every year. Because the event doesn’t start until later in the day, I asked for a late checkout. For $15 I was given until 1 pm. But even though I had a late checkout, the housekeeping staff began knocking on my door at 9 AM. I told them to go away, which means I’m obviously occupying the room and I had not checked out. They then knocked on my door at 10 AM which I said please go away. I have a late checkout. And then at 10:30, I could hear someone trying to use a key card to open the door without knocking. Luckily, I had locked the deadbolt. At 11 AM, I received another knock in which I walked up to the door and said please go away. I have a late checkout. Call the front desk. And then again at noon, they knocked on the door. At this point, I was very upset. I told the housekeeper to please go away, that I had a late checkout, and that she needed to call the front desk. She just stood outside my door until I walked back to it and told her if you don’t leave, I’ll call them and tell them you’re harassing me. Due to a health issue it is difficult for me to sleep. All of this made it impossible. I used to work in a hotel- this was ridiculous."

"Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍"

"This was an amazing stay and we will be booking again next year. Clean, quiet and well organized. Comfortable beds."