Cincinnati Hotel Guide - Great Wolf Lodge Cincinnati Mason hotels in Cincinnati, United States of America.

"The room ins only cleaned once per week. If you want fresh towels daily you need to bring used ones to the front desk for new ones. Breakfast Bar is only packaged granola bars, muffins and coffee. Rooms not that great, probably no updates since it was built. I had to get pillows for the bed from the front desk, none were on the bed at arrival. Lastly, be sure to lock your vehicle and do not leave valuables in them at all. Avoid this property if you can, definitely don't bring a family here. "

"Perfect for comfortable, clean, safe stay!"

"Rude customer service and when I took the broken microwave to the front desk to receive a different one, I was screamed at and told they'd be charging me for a new microwave. Manager was shocked and threatening to kick us out for having the number of occupants allowed with our kids in one room.. a room advertised as a sleeps 5. Breakfast is pathetic, coffee isn't refilled. "

"Dirty rooms, found live and dead bugs in the bathroom and room. Room smell tobacco. Blood on the unchanged sofa bed sheets. Poor quality breakfast. Right on the highway with noice all night long, REALLY bad experience. We only stayed 1 night instead 3."

"The staff at the front desk were all wearing the same cologne that I assume is called "SKUNK WEED" Rude, and high as a kite when I checked in. The room? Once you make it past the entry door, which I presume was kicked in during the last meth raid, the smell of dirty wet dog hits you like Mike Tyson in his prime. The stains on the bed sheets were interesting to say the least. I think the mouse that came to visit had his only little condominium that he accessed through the cracks in the drywall around the tub and toilet. New room? Yes, they claimed to not have any available. In summation, after one sleepless night, a visit from Stuart Little, a meth head prostitute fighting with her pimp right outside of my twisted door that hardly closed, and someone needing the ice chest from the bed of my truck more than I needed it.............Yes, I wouldn't turn around in their parking lot much less stay here again."

"The room we stayed in was not clean, the vents were so dusty to the point when it was time to checkout the next morning we were coughing, and things were broken. When we asked for a different room the staff said they were completely booked which I almost find hard to believe, there was barely anyone in the parking lot. The price was on the cheaper end but I have also stayed in hotels 10 times nicer for cheaper. "

"breakfast was ok, room clean and womderful staff"

"When we checked in we realized our remote for the tv was broken. I mean physically broken. We had to also ask for our own towels, toliet paper, and for them to empty our trash. When checking in they never told us we had to ASK for someone to come refresh our room. They emptied the pool halfway thru our stay and refilled it which meant it was freezing the rest of our time there. The hot tub was ice cold for 3 out of our 5 days until they finally figured out what was wrong. The location was great but the hotel itself was not."

"Everything was good."