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Reviews of Amerisa Suites & Villa

3 out of 5
Amerisa Suites & Villa
Fira Town, Kontohori, Santorini, Santorini Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. And walkable to the busier parts of Fira
Stayed 5 nights in Apr 2024

6/10 Okay

Ashley

Stayed 11 nights in Apr 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Gave us great directions and tips on checkin including a map and ways to access the town. We had an issue with a ferry cancellation and they help book a transfer. Great customer service. Thanks you
Stayed 3 nights in Apr 2024
Response from Ralitsa on 8 Apr 2024
Dear Goron,We are honored by your wonderful review. We look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Joan

Liked: Property conditions & facilities
Clean
Stayed 5 nights in Apr 2024
Response from Ralitsa on 7 Apr 2024
Dear Joan,Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Beautiful room with a great view and our own private hot tub. Walking in to Fira was quick and easy. Would stay again in a second.
Response from Ralitsa on 3 Apr 2024
Dear Jonathan,Thanks so much for sharing your experience with us. We hope to see you again soon!

8/10 Good

Yijing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment with good service
Stayed 1 night in Feb 2024

8/10 Good

Matthew Erling

Travelled with partner
Liked: Staff & service
The bed mattress needs to be replaced, and the manager refused to fix the refrigerator, which was missing the temperature control, and froze our food. But the living room space was a great convenience.Area was quiet, at least in off-season.
Stayed 4 nights in Feb 2024

6/10 Okay

Johnson

Travelled with partner
Liked: Staff & service, amenities
close to the city center
Stayed 2 nights in Feb 2024

10/10 Excellent

Karthikeyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in a excellent location with great sea view and the staff were very friendly. The place was well maintained and loaded with all essential amenities.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa for a family of 5
Overall is great villa to stay in. Beautiful and have all the needed amenities like well-equipped kitchenette, washing machine with detergent powder, dryer etc. Only downside is the common bathroom drainage system not good. Water drains super slow while bathing. Communicating with the staff is easy via whatsapp.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ethel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 4 nights in Nov 2023

8/10 Good

Con, Lysterfield

Travelled with partner
Liked: Cleanliness, staff & service
Room was comfortable and quite large although located close to the road so subject to some traffic noise. Only a 10/15 minute walk to town, restaurants and shopping. Venue did not have bar, dining or laundry facilities which could possibly explain the reasonable accommodation rates.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
We booked this as a base for Santorini. No negatives other than if you are less mobile the upper double bed could be a problem for you in room 109. The staff were superb and nothing was to much trouble for them. Shower was fine as was internet wifi. You are also away from the busy tourist areas but 5mins from shops and cafes. Top tip try the food at Salt+Pepper and do the hike from Oia to Fira as in get the bus to Oia and walk back. All in great place to spend a week.
Stayed 7 nights in Sep 2023

10/10 Excellent

Victoria, Cottonwood Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the roominess and comfort of our suite and really enjoyed our private hot tub. It was an easy walk into Fira town - we specifically chose the sea side and loved the morning sunrises. We loved staying here and the staff was excellent and helpful!
Stayed 3 nights in Sep 2023

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise views, underrated!
This is my third time in Santorini. The place I usually stay at was sold out, so I came across this place and I am so thankful I did. I love this place more than my usual. It is a close walk to Fira, and the room was very nice and clean. Some of the best in Europe. Service was great, the girl at the desk was amazing. I forgot her name, but she was so helpful every time. People love to have a sunset view of the caldera, but people forget the sunrise is also just as beautiful here. I'm glad to have Amerisa Suites part of my favs list of Santorini.
Stayed 2 nights in Sep 2023
Response from Ralitsa on 26 Sept 2023
Thank you for sharing your experience with us and we are so grateful for your kind words!We look forward to welcoming you back soon.

8/10 Good

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Casey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and close to town.
The staff were absoutley wonderful and went out of their way to make our stay great. The room was clean and bed was comfortable. The pool really is small and not all that inviting. Nice close walk to town 5 mins top we walked in multiple times a day. Would stay again.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to watch the sunrise
Good location, 5 min walk to the town. Only issue was that we didn't have an external window in our room - the only window opened out to the hallway. The pool is very small. However you can see the sunrise from the pool! (No view of the sunset though).
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Jul 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Beautiful hotel in a great location close to the centre, the staff were very friendly & helpful, it was exceptionally clean & the rooms were very bright & airy & a good size with a very comfortable bed
Stayed 4 nights in Jul 2023

4/10 Poor

Anjana

Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santorini Gem
Fantastic place to stay , great price for Fira and the staff couldn’t do more , 🙌🙌
Stayed 7 nights in Jun 2023

10/10 Excellent

Philip Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nestled between the main town of Fira downhill to the south and the quieter but scenic Firostefani area uphill to the north. Firostefani has some great restaurants to watch the sunset from which aren't as busy as the ones in Fira. Fira has plenty to offer for everyone. Amerisa suites where modern, clean, and friendly. Great view of sunrise from the small rooftop pool.
Stayed 7 nights in Jun 2023

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for our trip. It was close to everything - shops, bars, great restaurants and the bus station which takes you to every location. The area provided a mix of options that can suit any budget. The staff provided great support and recommendations for restaurants that not only gave us the best view of a sunset but amazing food. Would definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend this hotel. Perfect location,walking distance to city, to bus station, workers are very nice they were available for us 24/7 . I will definitely come back there .Thank you guys so much 🙏
Stayed 5 nights in May 2023

10/10 Excellent

bing

Stayed 3 nights in May 2023
Response from Ralitsa on 6 Jun 2023
Thank you for the review and positive feedback !We look forward to welcome you again!Amerisa suites & villa team

10/10 Excellent

Kapil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Amerisa Suites & Villa. The place was clean, with nice sea view (note not of caldera). The host was helpful in giving tips and places to see. The place was 5-10 mins to main city center Fira. Totally worth the price with free parking. Note: Since, this place is on road, you might hear off traffic passing by. We were asound sleeper so it didn't bother us much.
Stayed 1 night in May 2023
Response from Ralitsa on 17 May 2023
Dear Kapil,Thank you very much for your kind review . We were happy to having you in our apartments. Hope to see you again in the future .Best wishes ,Amerisa suites/villa team

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. 10 minute walk to central bus station, 7 minute walk to caldera, 5 minute walk to town. Room was very cozy and clean, well lit, modern furnishing. Great view of the other side of the island and sea. Coffee machine and capsules! Ralitsa was very helpful in recommending food and activities, and booking transport for us. Thank you for the room upgrade and great stay.
Response from Ralitsa on 11 May 2023
Dear Ivan,Thank you very much for choosing Amerisa suites & villa for your stay in Santorini and for taking the time to share your review! It was an absolute pleasure having you here with us. Hope to see you again. Best regards,Amerisa suites & villa team

10/10 Excellent

Jashanjot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing host! Very helpful and kind. Amazing views and place was perfect.
Stayed 3 nights in May 2023
Response from RALITSA on 11 May 2023
Dear Jashanjot,Thank you so much for your kind words! We are glad that you had such a great time with us! We look forward to welcoming you back!Amerisa suites/ villa team

8/10 Good

Sunil

Stayed 1 night in Apr 2023
Response from Ralitsa on 11 May 2023
Dear Sunil,Thank you for the positive feedback! It is very important for our recently renovated apartments in order to provide the best possible service for our guests. We look forward to welcome you again! All the best,Amerisa suites/ villa team

10/10 Excellent

Rajkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Janer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
What a beautiful place. Our room was superb. On top of that a gorgeous view at breakfast and a top tier service. They went out of their way to help and accomodate us with a very late arrival and early de partiré, even to bring brkfst to our room at 5am.
Stayed 2 nights in Apr 2022

10/10 Excellent

Firozar Zaman

Liked: Staff & service, amenities, property conditions & facilities
The reception ladies were excellent, always very helpful and placed near the town centre.
Stayed 5 nights in Aug 2022

6/10 Okay

Hina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
お風呂の扉は閉めても隙間が開いているので、トイレ周辺も水浸しになった それ以外は満点 受付のホテルスタッフはとても優しい
Stayed 1 night in Feb 2024

2/10 Terrible

V M

Stayed 2 nights in Jan 2024

10/10 Excellent

MARTIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio del staff y buena ubicacion
El staff es excelente, muy buen servicio. La suite cuenta con todo lo necesario, y bien ubicada en Fira, solo si hay que considerar el subir y bajar las calles, que es normal en todo Santorini. El jacuzzi es genial y con una buena vista al mar.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was helpful in introducing us the attractions. The room was clean and the same as the photos shown in the booking website. The hotel is not very far away from the city and we walked to the restaurants to have dinner. They had car parking space which was convenient for us.
Stayed 1 night in Jul 2023

10/10 Excellent

Luna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour au sein de cet établissement . Le personnel est très gentil, la propreté est impeccable et il est très bien situé. De plus, nous avons pu profiter de notre dernière journée en laissant nos bagages dans le local réservé à cet effet. Nous recommandons !
Stayed 1 night in Aug 2023

10/10 Excellent

KONSTANTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Ralitsa on 6 Jun 2023
Σας ευχαριστουμε πολυ!Ελπίζουμε συντομα να σας ξανα φιλοξενησουμε !Να εισαστε καλα!Amerisa suites & villa team

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour
Nous avons passé deux nuits dans cet établissement, très arrangeant nous avons pu laisser nos valises toute la journée en attendant notre avion et profiter de la piscine et de la douche ainsi que d'une navette vers l'aéroport.
Stayed 2 nights in Aug 2022