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Reviews of Astoria

2 out of 5
Astoria
8 Bizaniou St, Agia Galini, Agios Vasileios, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
Really great
Stayed 1 night in Oct 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Aigi Galini.
A beautiful place and only a short walk to enjoy the lovely little town. The owners/family were very helpful in pointing us to places of interest.

10/10 Excellent

TnT, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Gem
A very welcome friendly atmosphere at the hotel. Very helpful and informative about the surrounding area. The hotel room was beautiful . Lots of room with a large balcony and lovely view. The room was updated but had retained some old world charm. The bed was large and comfortable.The town was off the main road and within easy walking distance. It was very quaint with lovely shops and restaurants. The beach was close but was slightly rocky so beach shoes are helpful.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bait-and-switch with no refund and food poisoning
Booked the Sea View suite, but got a different room: "yeah, it was booked twice, so you got bumped". Refused to give any refund or make ANY goodwill gesture. The breakfast is pretty bad overall, and I got severe food poisoning from it (suspect the eggs, which I believe had salmonella). The showers are claustrophobic and the AC has a funky smell (but is, admittedly, very quiet). "All rooms are sound proofed" is a joke, the local youths on their mopeds running up and down the street come through just fine, especially as the bathroom window didn't close properly. There are MANY other good options here and this one is one to be avoided at all costs. This is the first time I have experienced such a difference between hotel rating (which is overall very good) and my experience.
Stayed 1 night in Jun 2017

6/10 Okay

Manuel

Liked: Staff & service, room comfort
Simple hotel at the village entrance
We stayed there for one night, our room was located on the third floor with a very nice view over the bay. The hotel is comfortable and spacious, our overall impression was ok but there are still opportunities for further enhancements. Neither advertised WiFi nor safe were available during our stay and hotel has no elevator. Good breakfast and convenient location, helpful staff.

10/10 Excellent

Mat, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, wonderfull staff!
Perfect location, renoveted rooms, generous breakfast and wonderfull staff

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One member of the stuff extremely rude.
One member of the staff (old man) was very rude to us couple of times. For this I would not recommend this hotel. Part of his problem was heavy drinking.

10/10 Excellent

Dr Terence Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts and a lovely port and beach.
Wonderful hosts looked after us so well. Nothing was too much trouble. Lovely room at the front of the hotel looking out to sea. Parking was easy and it's a 5 minute walk to the beach or the port/town. Incredibly pretty town with loads of tavernas. Beach also lovely with sun beds and tavernas- just buy a drink. We only stayed one night and wished we'd stayed longer. It's an older hotel but it's very clean and we had a wonderfully comfortable bed- not hard like so many. It was very windy but the beach and town were very sheltered. Safe swimming for children.

10/10 Excellent

JP, san jose CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient location
Had a nice stay. Owner very friendly. Gorgeous breakfast. Very clean and spacious room. Great sea view.

8/10 Good

Jessica, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crete for the weekend
We had a great time, but this was listed on trip advisor had this listed as near Matala, which it was not. The hotel was nice and the service was great!

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 10 nights in Sep 2022

6/10 Okay

Sarah, Suisse

Travelled with partner
Liked: Cleanliness, staff & service
Petit déjeuner correct, wifi OK, accueil très chaleureux avec cocktail sans alcool et literie confortable. Nous n'avons pas apprécié que le propriétaire nous propose un surclassement par téléphone sans geste commercial à notre arrivée. Aussi pendant le petit-déjeuner où ne nous a pas laisser manger tranquillement.
Stayed 1 night in Sep 2020

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Stéphane, Marseille

Travelled with family
Liked: Cleanliness, staff & service, amenities
L hôtel est bien placé Les chambres sont corrects La décoration n est pas du meilleur goût Le petit déjeuner moyen car le jus d orange chimique est infect Le manager est sympathique mais pas sérieux car j attends depuis 10 jours ma facture qu il devait m’envoyer par mail
Stayed 3 nights in Jul 2020

10/10 Excellent

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Personal war sehr freundlich, eine Erneuerung für Dusche Waschbecken und Co wehre überfällig.
Stayed 14 nights in Aug 2019

10/10 Excellent

MARLIAC, CHAVANAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente literie petit déjeuner très varié grande amabilité et disponibilité du manager La photo ci-jointe laisse supposer que les clients peuvent bénéficier du solarium mais aucun accès à celui ci n 'est signalé dans l'hôtel.. Il s'agit visiblement d'une suite au sein de cet établissement. D'autre part, dans la description des services, il y avait une piscine mais où est elle ?
Stayed 7 nights in Aug 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique et exceptionnel par la gérante de l’établissement qui devance toutes vos questions et fournit naturellement les informations utiles pour profiter au mieux du séjour. Petit déjeuner copieux avec un buffet d'excellente qualité servit dans une salle très agréable. Les chambres ne sont pas modernes mais très propres, disposant de tous les éléments de confort et bien entretenues. La localité n'a pas d'intérêt particulier mais est une bonne base pour les visites.
Stayed 1 night in Jul 2019

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean room and wonderful bed. Only you should be aware that the incredible terrace on the sea you see in the photos is not open to all guests but is exclusive for the suite. Would be great to have a similar solarium open to every one.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Michel

Liked: Property conditions & facilities, room comfort
L' endroit est sympa sans plus,il faut se déplacer pour voir des choses intéressantes, matala ect , le sable des plages est gris, je préfère les plages du Nord ouest ou sud ouest, aussi celle de l Est région de malia
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Disliked: Room comfort
Bon emplacement mais confort limite
Hôtel bien situé mais un peu vieillot Ascenseur très ancien en panne avec un sol moquetté inacceptable Literie de mauvaise qualite
Stayed 1 night in Jun 2019

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend hotel in Agia Galini
Zeer proper hotel, enorm vriendelijke jonge uitbaters. Zeer behulpzaam(kwamen ons opikken aan het busstation). Enorm gavarieerd ontbijtbuffet dat zeer goed opgevolgd werd. Kamers worden goed onderhouden en zijn goed en van alle gemakken voorzien : airco, koelkast, TV voor wie dat nodig heeft, kluisje, balkon.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean hotel located at the entrance of the village. Very warm hospitality, Kate is a wonderful host. The breakfast is an abundant sweet and savoury buffet, including jam and sweet homemade by the owner.
Stayed 1 night in Apr 2019

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge och bra service
Trevligt och bra hotell i gemytliga Agia Galini med sin hamn, gränder med butiker, restauranger och tavernor. Mycket bra frukost och sköna sängar. Personalen är mycket trevlig och familjär, hjälper gärna till med tips och råd på bra utflykter i trakten. Hit återkommer jag gärna.
Stayed 5 nights in Apr 2019

10/10 Excellent

Bo Holst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Beatriz, Córdoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con detalles cuidados y comodo
Es un hotel pequeño que los dueños tienen muy bien cuidado. Nuestra estancia allí ha sido muy agradable. Nikos y Pavlos, los dos chicos quw llevan la recepcion, son muy amables y simpaticos y siempre estan dispuestos a ayudarte y a explicarte sobre lo que necesites. El desayuno es muy bueno, con productos caseros que van cambiando cada dia. La cama es comodisima. Nuestra habitacion era un bajo con un pequeño porche en el que cenabamos cada noche muy a gusto. En definitiva, es un hotel muy comodo, sin lujos, llevado por una familia que te hace la estancia allí muy agradable. Volveríamos sin dudarlo.
Stayed 4 nights in Jul 2018

10/10 Excellent

Henrik Schou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stor gæstfrihed & skøn hotel
Boede i suiten hav & bjergudsigt med kæmpe stor balkon . Fantastisk gæstfrihed fra ejer Kate ❤️. Lækker morgen buffet . Et hotel hvor der tænkt på detaljen . Sengene var med nye madrasser af høj kvalitet . Vi kommer igen Betina & Henrik 🇩🇰
Stayed 5 nights in Jun 2018

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bonne adresse à Agia Galini
Pour une seule nuit, nous avons réservé une chambre au rez de chaussée pour ne pas avoir à trimbaler nos bagages sans ascenseur. Nous n'avons donc aucune vue, mais nous le savions au moment de réserver. La photo de la page d'accueil peut être trompeuse pour certains, car il s'agit de la terrasse de la suite du dernier étage. Le panneau de l'hôtel Astoria est placé un peu bas et si une voiture est garée devant, on ne le voit plus (il faudrait qu'il soit placé un peu plus haut). Nous sommes passés devant sans le voir. Il faut aussi savoir que l'hôtel est situé à l'entrée d'Agia Galini, sur les hauteurs, et qu'il faut donc emprunter beaucoup d'escaliers assez raides pour arriver sur le port, et autant à remonter pour rentrer ! À part cela, l'accueil de Kate est chaleureux, la chambre est propre, bien agencée et confortable. La wi-fi fonctionne parfaitement. Et le petit déjeuner est excellent (avec des produits maison).
Stayed 1 night in Jun 2018

2/10 Terrible

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agia Galini, mai più.
Al momento dell'arrivo è stato comunicato che non c'era una camera disponibile per noi. Ci è stata offerta una sistemazione alternativa, che non abbiamo potuto accettare dopo averla visionata. A questo punto ci è stata offerta una sistemazione in un Apparthotel. Abbiamo accettato perchè ormai tardi. Non siamo soliti scegliere una sistemazione in Apparthotel. Non sono chiare le politiche di rimborso. Avrei preferito essere rimborsato e scegliermi una sistemazione in autonomia, piuttosto che essere costretto ad accettare qualcosa che non avrei mai prenotato.
Stayed 1 night in Jun 2018

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bon hôtel situé dans un environnement agréable et petite ville sympa. Personnel au top!
Stayed 2 nights in May 2018

10/10 Excellent

Bård Arild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales!
Mottagelse og service over all forventning. Eiere og personalet var meget imøtekommende, vennlige og meget serviceinnstilt. Frokostbuffeen var meget bra og vi savnet ingen ting, kun sterk kaffe, men det fikk vi selvfølgelig servert ved bordet :) Vi hadde 3 fantastisk fine uker og vil på det sterkeste anbefale dette hotellet til våre venner og familie, samt alle andre.
Stayed 21 nights in Aug 2017

8/10 Good

åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à retenir
Très bonne étape sur la côte sud de l'île. Chambre très spacieuse. Excellent accueil.
Stayed 1 night in May 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Bon hôtel, près de tout
Stayed 1 night in May 2017

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Άνετο Κ καθαρό. Ωραίο πρωινό
Ήσυχα ιδανικό για ξεκούραση και διακοπες
Stayed 1 night in May 2017

6/10 Okay

VINCENT

Disliked: Room comfort
hôtel bien placé et bon accueil
nous n'avons passé qu'une nuit dans cet hôtel. L'accueil du propriétaire était top. La chambre au rez de chaussée était sombre et manquait d'intimité. sinon, l'hôtel est bien situé à 10 MN à pieds de la plage et à 5 mn de tous les restaurants.

10/10 Excellent

Heidi Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nummer 1
Hadde et fantastisk opphold. Vidunderlige senger. Utsikten på takterrassen var nydelig. Vi kommer tilbake!

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien placé, personnel accueillant. Eviter les chambres du rez-de-chaussée, sans vue et sombres.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incantevole
Davvero una bella sorpresa. La suite all'ultimo piano gode di una vista mozzafiato. ci tornerò senz'altro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ULRICH, Sisseln, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbare Gastgeber
Olga die Besitzerin und Maria (die gute Seele für alles) taten alles für unser Wohlergehen, wir fühlten uns wie zuhause. Ein wunderbarer familiärer Betrieb. Gerne kommen wir wieder. Herzlichen Dank für alles.

10/10 Excellent

Loris, lecco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO SOGGIORO
Ottimo hotel con pulizia accurata il proprietario Martin è molto cordiale e disponibile è stato piacevole parlare con lui!il letto era comodissimo, ottima vista parcheggio gratuito colazione super ed ottima posizione. insomma consigliatissimo!!!

6/10 Okay

Heinrich, SWA, Hessen

Strandnah und zentral
Kurze Wege zum Strand und ins Zentrum. Parkplätze vor dem Hotel. Wir hatten ein großes Zimmer mit umlaufendem Eckbalkon. Frühstück einfach, aber ausreichend. Insgesamt bei dem Preis eine zufriedenstellende Unterkunft.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk utsikt
Oppholdet var bare vellykket. God verdi for pengene.