Suite, Private Pool, Sea View | Private pool
Check availability

Reviews of Avalon Palace Hotel - Adults Only

4 out of 5
Avalon Palace Hotel - Adults Only
Bochali, Zakynthos, Zakynthos Island

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 187 reviews" "
Rating 8 - Good. 67 out of 187 reviews" "
Rating 6 - Okay. 26 out of 187 reviews" "
Rating 4 - Poor. 13 out of 187 reviews" "
Rating 2 - Terrible. 10 out of 187 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, such lovely people

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

6/10 Okay

Samantha

Disliked: Property conditions & facilities
I wasn’t overly impressed with this hotel. You get what you pay for. The photos and reviews definitely looked better than I expected. It’s fine if you’re just looking for a cheap place to sleep although the beds are pretty hard. Rooms can use updating. I was in a mountain view room which was actually a view of the parking lot.
Stayed 3 nights in Aug 2023

8/10 Good

Piero

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel. Room was spacious but dated. Buffet breakfast was average. Nice, large pool with lots of sunbeds and umbrellas.
Stayed 3 nights in Jul 2023
Response from Avalon Hotel team on 18 Aug 2023
Thank you for the positive feedback!

8/10 Good

Massimo, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Our room was very spacious and comfortable with a beautiful view of the sea. The breakfast was very good with a lot of choices. Very close to the city centre and they have a free shuttle to take you back and forth if you don’t have your own transportation. We had a later flight so we were able to stay by the beautiful pool and shower after we checked out. The property is very clean but room washrooms could use some updating.
Stayed 3 nights in Jul 2023
Response from Avalon Hotel team on 18 Aug 2023
Thank you for the nice words and for taking the time to leave us feedback, we really appreciate it!

8/10 Good

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing view, food, loaction etc. Management was kind and profesional and the cleaning team also good and kind
Stayed 4 nights in Aug 2023
Response from Avalon Hotel team on 9 Aug 2023
Thank you for the kind words, it was a pleasure having you staying with us!

4/10 Poor

Xavier

Liked: Staff & service
Disliked: Cleanliness, room comfort
Quite mediocre, nothing but bare necessities and even those are nothing to write home about. My room had ants, shower curtain was made up of a weird material that kept sticking to me and was hardly effective - floor was soaked after each shower. There’s no option to ask the cleaning staff to “do not disturb”. Only beer option is Mythos for 5 euro?! Best part about my room was that the AC worked well and there is a fridge.
Stayed 2 nights in Jul 2023
Response from Avalon Hotel team on 9 Aug 2023
Dear guest, though the rooms get cleaned every day, keep in mind that the hotel is located in the nature and harmless bugs here in Greece are in our everyday life. You could inform reception staff if you would like room service another time. We are sorry you didn't find more brands of beer at the time but we are certain this was just an unfortunate circumstance during your stay, as we usually have plenty of options for drinks that you can choose from!Thank you for taking the time to leave us feedback, it is much appreciated.

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant! The shuttle was very convenient. They upgraded our room for free. We loved our stay at the Avalon Palace!
Stayed 1 night in Jun 2023
Response from Avalon Hotel team on 25 Jun 2023
Dear Madison,All staff thanks you for your feedback!We are so excited to hear such kind words and that you enjoyed your stay!Hope to welcome you again someday!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, pool, building, sitting areas. Impressive wood furniture collection. Needs TLC. Some renovation required, particularly with plumbing. New linens. Our sheet had cigarettes burns. Floors need to b.cleaned daily. Very dirty under bed.
Stayed 4 nights in Jun 2023
Response from Avalon Hotel team on 25 Jun 2023
Dear Martha,Thank you so much for taking the time to leave feedback!We always strive to provide the best for our guests and we apologize for not meeting the high standards we have for our guests.It was great having you though!

10/10 Excellent

Shahir

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great!
Stayed 4 nights in May 2023
Response from Avalon Palace Hotel on 15 May 2023
Thank you for your feedback! Much appreciated!

10/10 Excellent

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my girlfriend and I had one of the suites with the private pools for 6 nights. easily one of the nicest hotel rooms i’ve ever stayed in and the view is absolutely amazing. honestly you could spend your whole vacation inside the suite and be totally satisfied. they offer free shuttle service to and from the beach and town area multiple times a day, the driver Stavros runs the streets of zakynthos, he was on time everyday for pickups and drop offs. the front desk man, John, was the most helpful and pleasant hotel worker i’ve ever encountered. like this man would run to the door to open it for us if he saw us coming from a distance. to address all the people in previous comments regarding the breakfast, it was buffet style plenty of options, eggs cooked multiple ways, fruit, bread, pastries, yogurt. not sure what more people expect from a free breakfast. dinner at the hotel is also very good, buffet style, $10 all you can eat traditional greek style food. no complaints whatsoever on the dinner. overall this is a superior hotel in zakynthos if you get the suite with private pool, 10/10 would recommend to anyone.
Stayed 6 nights in Aug 2022

10/10 Excellent

Daniil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place, the view it’s absolutely stunning, you can see all the movement from Zante. Very good breakfast and the staff from the receptionist to the barman are very nice. You have transfer from and yo the airport. The only thing which I would change would be the pool timingz I would let it open until later in the night.
Stayed 5 nights in Aug 2022

8/10 Good

Lise, Mooresville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a suite with an amazing view of Zante town & the Ionian Sea. Spacious room, good cleaning services. We liked walking into town in the am & browsing around. (15-20 min to get there)
Stayed 4 nights in Jul 2022

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views from our room and good size room. The breakfast however is below average.
Stayed 5 nights in Jun 2022

10/10 Excellent

nilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, Quiet area, away from the hustle of town
Stayed 4 nights in Jun 2022
Response from Avalon Palace Hotel on 27 Jun 2022
Dear Nilda, Thank you very much for such a positive review. We are flattered by your compliments and do hope to see you soon and provide you again with our warm hospitality! Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

6/10 Okay

Tom

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 8 nights in May 2022
Response from Avalon Palace Hotel on 27 Jun 2022
Dear Tom, Thank you for taking the time and rating our property. We would like to hear more about your stay with us so that we can use your valuable feedback to offer an even better experience next time. You may contact us at reservations@avalonpalacehotel.com and share with us your comments or suggestions. Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

8/10 Good

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing view. Waking up to that everyday made the whole trip! It's a very basic hotel and comfortable enough. Pool area could do with some landscaping and beds were quite hard. Staff were helpful with any request. You do have to ask for a lot of things for your room which should usually just be there.
Stayed 5 nights in May 2022
Response from Avalon Palace Hotel on 27 Jun 2022
Dear Lara, Thank you for taking the time to write a comment about your stay here and your compliments about the hotel and its staff are really appreciated. It was a pleasure for us to provide you with our hospitality. Please be assured that we take your comments into consideration and that they will help us to improve our services. We really thank you for your time and we hope that our property will remain an option for your next holiday. We look forward to the opportunity to welcome you again in the future. Kind regards, Elena - rapidbounce on behalf of Avalon Palace Hotel

10/10 Excellent

ASTA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend as good hotel
Stayed 3 nights in Sep 2021
Response from Avalon Hotel on 30 Sept 2021
thank you!

10/10 Excellent

DIMITRIOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 8 nights in Sep 2021
Response from Avalon Hotel on 27 Sept 2021
Thank you very much for taking the time to review our property. It is always valuable to hear that the effort we put in is appreciated.

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Avalon Hotel on 7 Sept 2021
thank you!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das war ein grossartiger Aufenthalt! Ich habe selten so ein wunderschönes Zimmer gesehen. Die Suite war mit einem eigenen Pool und es war sehr sauber. Die Zimmer wurden täglich gereinigt. Das Personal war freundlich. Das Hotel bietet einen kostenloses Service zum und vom Flughafen, jedoch ist uns leider niemand abholen gekommen. Fand ich sehr schade, dass die Organisation nicht funktioniert hat. Wie auch immer - das Zimmer ist sehr empfehlenswert!
Stayed 3 nights in Jul 2021
Response from Avalon Hotel on 22 Jul 2021
We are very sorry for this unfortunate event, I really hope your stay was good and we will be happy to see you again at our hotel

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon at Avalon
The perfect hotel to spend our mini honeymoon. We booked a suite with a private swimming pool. We couldn't have asked for more!
Stayed 3 nights in Sep 2020
Response from Avalon Hotel on 16 Sept 2020
Dear Gabriel, Thank you for such a high score regarding your stay at Avalon Hotel. We are doing our best so all the guests can enjoy their holidays. We hope to see you again at Avalon Hotel. Best regards,

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay whilst island hopping
This was a great short stay during an island hoping trip. The hotel is well located for restaurants over looking Zante Town and for Zante town it's self. The communal areas were clean and not overly crowded and the rooms were very spacious. Staff were attentive and provided details service and information. Breakfast was very nice with a great view.
Stayed 2 nights in Sep 2020
Response from Avalon Hotel on 9 Sept 2020
Dear Kimberly, We would like to thank you for taking time to share your experience at Avalon Hotel. We are very glad to hear that you enjoyed your stay at our hotel and we hope to see you again. Best regards,

10/10 Excellent

Dan, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite with a private pool and it was amazing. View is awesome and the suite is modern and elegant. We ate at the hotel once in the evening and the food was really good. Breakfast is typical European with meats and cheeses but also with a cooked option. All staff were polite and helpful at all times. Over all very impressed and will go back. Thank you Avalon.
Stayed 3 nights in Aug 2020
Response from Avalon Hotel on 9 Sept 2020
Dear Dan, Thank you for such a high score regarding your stay at Avalon Hotel. We are more than happy that you had a lovely stay at Avalon. Best regards,

8/10 Good

Verified traveller

Overall it was a pleasant stay, food in the restaurant wasn't very good and not much choice but still ok , we stayed in one of suites with a private pool which was just absolutely fantastic amazing views
Stayed 3 nights in Oct 2019
Response from Avalon Hotel Management on 1 Nov 2019
Dear guests, Thank you for taking time in order to share your experience at Avalon Hotel. We will make sure to take in consideration your remarks so we can improve our services. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in was beautiful, beautiful all round views from wherever you are in the hotel. Unfortunately Some bits of our suite were broken, but mostly all was great
Stayed 5 nights in Sep 2019
Response from Avalon Hotel Management on 1 Nov 2019
Dear guests, Thank you for sharing your experience with us. Your remarks, will definitely help us in improving our services. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Avalon Hotel Management on 1 Nov 2019
Dear guests, We would like to thank you for your review. Best regards,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, there has been a bug going around the hotel since May and people have been getting very ill. This is not something going around the island but rather is isolated to this hotel. We were not warned of this upon arrival or may have taken further precautions like not eating or drinking anything after I got sick on day 2, spent all of day 3 in bed we only slept in the hotel spending all our time in Zante town or Tsilivi. Avoid this place, they need to shut down and sterilise the entire hotel. I know of over 50 people who have taken ill, google the article in the Sunday Mirror if you are dubious of this review.
Stayed 10 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Pros and cons Pros - The staff at the restaurant was great - They have shuttle to and from airport at no extra charge - they have free shuttles that run few times a day to beach and into town - they have excursions you can book onsite and also rent scooters - the views are amazing! - food is pretty similar everyday but good - they have all inclusive option - adults only resort - housekeeping was wonderful - very close to airport Cons - front staff not very welcoming (they failed to give me bracelet for all inclusive so first 2 days I paid for drinks) - pool hours are 10am - 6pm which I think is absurd, especially being adults only resort - bar is not by pool, but upstairs and pretty small - no toiletries provided (bring your own) - bedding not comfortable - not much entertainment All in all it’s nice place if you have a car. But because I didn’t feel very welcomed there I probably won’t go back.
Stayed 4 nights in Aug 2019

4/10 Poor

Justin

Disliked: Staff & service, room comfort
The food was very bland and repetitive. The beds were uncomfortable. The staff was not the most receptive. Many things were missing that were supposed to be there from both a hospitality and amenity perspective
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no amenities and I found some dust and hairs in the room and mold in bathroom.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We loved the beautiful views from pool and terrace. Infinity pool was lovely and staff serving the food and evening bar staff very friendly. On first impression room was adequate and plenty of space. On arrival we asked for some food and were told dinner had finished while we were checked in so we would have to go to local taverna if we wanted food. After 2 days we both contracted stomach bug and were ill as were many other guests. The hotel did not seem interested and it took lots of people to complain on mass to Jet2 rep before health and safety inspector was brought in. They were told to deep clean but we saw no evidence of this and our rooms, lifts, handrails etc were certainly not cleaned. Extra hand sanitizers were put up. In all our years travelling this was our worst holiday experience in terms of hotel food and cleanliness, we paid for all inclusive and were afraid to eat in the hotel for most of the week. We were even charged for bottled water when we were ill ! I have sent in a complaint to your company online earlier today and look forward to hearing from you soon , I feel we shouldn’t have been sold this holiday as this problem has been going on since may and nothing has been done . People are being put at risk and this is not acceptable.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Dalia

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You stay for the pool and the view, that’s about it
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, lovely staff and good hotel!
The location is perfect to be near the harbour/town and for the view! It’s lovely! Free airport shuttle too makes it convenient as well. Good variety of foods if you do this package too. Lovely pool, not to busy, and easy to book day trips from the reception! And the best bit overall was the staff, so lovely, warm and friendly, couldn’t fault the place! Great value for money!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Gurdip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with welcoming staff. Nice setting with stunning views. All areas of the hotel very clean.
Stayed 7 nights in Oct 2018

6/10 Okay

MR, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for location. Pool and overview exceptional. Room was fine although cleaners forgot to put down fresh towels and remove glasses/cups. Food was ok - salads, desserts and pasta were particularly nice. Sadly the rest was mediocre. Food was left exposed to flies and was rarely warm - please use covers and make less food! I dread to think the amount of food they were throwing away. We went all inclusive hoping to go into town a few evenings and as such we went out four times. It seemed many from the hotel did the same. The drinks package was poor - although they had branded alcohol we were always served with a cheaper and less tasty alternative. Staff were lovely and hard working however this hotel would benefit from some effective management and actually reviewing customer feedback which seems to be strikingly clear in identifying key ways to improve!
Stayed 7 nights in Oct 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall, but little niggles
Excellent view over Zakynthos town from hotel and good outdoor pool. Buffet meals were pretty good - especially the Greek dishes. Could take a while to get bar service as seemed short of staff. We appreciated the free bus service from/to airport, beach and town. Could walk to town during the day, but we thought it was too risky (no pavements at parts) to walk at night, which wax disappointing. Mattresses are very firm, so not to my personal liking. All included very ends at noon on last day, so you don't get lunch if you leave in the afternoon.
Stayed 7 nights in Oct 2018

8/10 Good

Alok, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with amazing view. Staff is really helpful and courteous. Need improvement on the food menu. Major repeatation of food items. It was very very boring. If we were not on half board and the weather was better, may be we could have skipped every possible meal there.
Stayed 3 nights in Sep 2018

8/10 Good

Cat, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey working n clean hotel
Fantastic hotel - breathtaking views gorgeous pool plenty of sun beds with no early morning dash!! lovely restaurant for comfort n view Only negative was the food - buffet breakfast lovely but as for any thing cooked we had one of our half board evening meals - unfortunately not good - a real shame. (Opinion shared by most round the pool) No lunchtime or bar snacks available at all for non all inclusive guests. The hotel is a little remote so be prepared to get taxis’s everywhere which is easy enough and didn’t worry us Overall we had a really lovely stay here 😁
Stayed 7 nights in Sep 2018

8/10 Good

Mr Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant overnight stay
Spent just one night here en route to Kefallonia. Staff couldn't have been more helpful. Had even offered to keep us a cold platter if our flight should be late and we would miss dinner. We were in time for the buffet which was good. Most buffets become monotonous after a while but our one visit was enjoyable. Wine waiter excellent...his recommendation was good and he is a great asset to the hotel. Thank you George. Not a beach hotel but they have a shuttle to a beach and to the town. We were very happy with our stay and would stay again if passing through.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Nice stay
The hotel was nice, located on a hill above Zakynthos' port with great views of the bay and port of Zakynthos. The food at the restaurant was good and the staff are polite and helpful. The only minus are the pool opening hours, 10:00-18:00, would have been nice to be able to enjoy longer...
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Nice pool and plenty sun loungers. Would recommend using the provided scheduled (about 4 times a day) mini bus transfer into Zante town as the walk, although only about 20 mins is a bit treacherous, with lots of cars and not many pavements to walk on! Nice restaurant very near hotel as well as mini market for additional supplies. Head up to near the venetian castle for additional restaurant options. About a 15 min walk from hotel but less busy then the road into Zante town
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Nathalie

Above our expectations. Well done avalon
Loved our stay from the staff that was friendly and caring. They offer shuttle service to town and beach. The food was excellent.
Stayed 4 nights in Aug 2018