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Reviews of Belvedere Village

3 out of 5
Belvedere Village
Agia Pelagia, Crete Island, Malevizi, Heraklion

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location and great food. Hotel mnager Maria is very helpful.
Stayed 3 nights in Sep 2023

4/10 Poor

Sigal

Stayed 1 night in Sep 2022
Response from Maria Athanasaki on 29 Sept 2022
Thank you for your review!we would like more information about the level of satisfaction since you stayed one night. Your only problem they mentioned is that you wanted to stay in the room for a longer time while the departure is 11.00. If this disappoints you, I'm sorry, but we follow rules like all hotels....!Thank you!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Delightful, friendly staff, especially Maria at reception. Had a room with a sea view but although there was a balcony, the sea view was largely obscured by buildings (so would save your money) The room itself was spotlessly clean as was the bathroom, although it was very dated. breakfast on the first day was quite meagre but the second day was much better. We probably had breakfast too late the first morning. The pool is small but well-maintained. Two minute wall to crystal clear beach and lots of restaurants and bars.
Stayed 2 nights in Sep 2022
Response from Maria Athanasaki on 16 Sept 2022
Thank you so much for your review Mr Kevin!!wish you the best!Take care!

8/10 Good

George

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really nice hotel and ideally placed
Stayed 7 nights in Aug 2022
Response from Maria Athanasaki Belvedere Village on 3 Sept 2022
Thank you for your kind review.Hope to see you again!

10/10 Excellent

Christine

Stayed 14 nights in Jun 2022

10/10 Excellent

Vincent

Stayed 10 nights in Jun 2021
Response from Maria Athanasaki Belvedere team on 8 Jul 2021
Merci beaucoup!!!!

10/10 Excellent

Colette and Chr, Launceston, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value in pleasant location
hen holidaying in Greece we require basic but clean accommodation in an area which is more Greek than touristic. The Belvedere fitted this bill perfectly and being situated 30 minutes form Heraklion was an ideal base to explore Crete. Agia Pelagia itself was not overrun with tourists,boasted a pleasant, safe beach, not big enough to be over exploited and had a number of very acceptable restaurants and bars nearby. During our stay 2 of these put on excellent Cretan live music.We thoroughly enjoyed our stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little sc hotel
Lovely place close to the beach and all the restaurants. Great view from the balcony.
Response from Maria Athanasaki on 7 Nov 2015
Thank you for your comment!!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location buts that's all
Disappointed! It had good reviews but I can't believe so many people were happy with this hotel. Room wasn't cleaned. Towels and bed linen smelt. Swimming pool wasn't clean.
Response from Maria athanasaki on 7 Sept 2015
thank you for your comment!I don't understand why you didn't put your name so to understand what happen...the room cleaning is every day.Maybe it wasn't your style that's why you didn't like it..sorry...!

10/10 Excellent

Matin, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable accommodation.
This hotel is perfectly situated away only steps from the bustling daily activities of the beautiful beach. Don't miss out on getting to know the staff who are friendly and charming. This place is a hidden gem because of the proximity to the beach and restaurants while quiet and peaceful at the hotel. Whether you have a drink at the bar or get a treatment at the spa, these are affordable luxuries that is rare for such a great location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irresponsible at the front desk
Rude and irresponsible reception. Hotel held onto our passports for 2 days, even forgetting to return them at checkout. However, the man at reception had said he would return them within the hour after check-in. We missed our ferry and had to return for the passports. No apology was given. When we asked about staying one more night, he told us it would be 20$ more a night than we had originally paid.
Response from Maria Athanasaki on 7 Nov 2015
Thank you for your comment!We accept your opinion because we understand the feeling that you lost your ferry.However you have to come to received your passports as you give us in your check in!That's why we say after some hours the passports will be ready .All the costumers they do this one and we don't have any problem for the registration so...To finish of course the price was higher because you closed as special offer by expedia not from us.

10/10 Excellent

vickycb, oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable and well positioned hotel
the resort is quiet and small with a 200m beach about 3m deep (2 lounges' worth) so always busy and about 20 restaurants (all those we tried were excellent). my only gripe was that without a car it would be very difficult to get out of the bay as the buses are infrequent and often full, the walk to the top (road) is ok if you're fit but apparently the buses don't stop up there (though they do on the way back from the West direction which is very convenient) and the headlands don't have paths to explore neighbouring bays easily. so either stay in the village/bay or hire a car if you have itchy feet - we ended up meeting a couple with a car to share trips out but before that we spent 80Euro one way to Rethymnon!!

10/10 Excellent

Junior&Priscila, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable modern and cheap near beach hotel.
It just couldn't be any better the hotel is modern very clean and confortable and every single person working in it are friendly and helpful.

10/10 Excellent

gallo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familietur
Takk for et godt opphold! Hotellet har alt det trenger. Lokasjonen er god. Veldig hyggelig ansatte. Opplevde å få god valuta for pengene. Takk for oss.
Stayed 7 nights in Aug 2023
Response from Maria Athanasaki Hotel Manager on 23 Aug 2023
Thank you so much for you nice comment!! Hope to see you again! 3

10/10 Excellent

Rafaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix Personnel très gentil Très bien placé près de la plage Calme assuré
Response from Belvedere Village on 14 May 2023
"Kalimera" - un bonjour ensoleillé du Belvedere Village!!!Nous sommes heureux que vous ayez apprécié vos vacances dans notre hôtel familial, nous mettons un point d'honneur à vous fournir un service de qualité et à vous laisser découvrir l'hospitalité propre à notre merveilleuse île.Nous serions vraiment enchantés de pouvoir vous accueillir à nouveau,En attendant, prenez soin de vous,L'équipe du Belvedere Village.

10/10 Excellent

Sophie

Stayed 1 night in Oct 2022

8/10 Good

Elfriede Maria

Stayed 7 nights in Sep 2022

6/10 Okay

Michel

Travelled with family
Liked: Staff & service, room comfort
medium range, not the evalution worth showed here
The hotel was very well situated in a nice place. First they try to may you pay extra for the airconditionning, which was not mentionned at hotels.com. As I made a reclamation, they accepted it, thank you. Two major disappointing facts: The pool is old and small, not inviting even with very high temperatures outside. The bathroom is very outaged, can remeber my backpack trip to Thailand some 30 years ago. After the shower, you have to go to toilet with swimming gear as water was everywere. And nothing to hold the shower , you have to wash with one hand. this hotel is definitely not the points worth hotels.com users mention. The picture of the room does not reflect the very light renovation they did.
Stayed 3 nights in Sep 2022
Response from Maria Athanasaki on 13 Sept 2022
Thank you for your review!!Our copperation is with expedia not Hotels.com after you booking as you have it the email from expedia messenger we say all the extra cost.is up to manager is it will be something free or not.as we say we changes beds and next year bathrooms as the covid stop our plans.hope after all had a good time in our village.thank you!!Hotel Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positief : Kamer schoon, waterkoker en koelkast aanwezig. Negatief : Toegangsweg slecht aangegeven en erg smal. Geen lift, wat niet meevalt met 25 kg bagage.
Stayed 1 night in Oct 2019

6/10 Okay

Jean Paul

Liked: Cleanliness, property conditions & facilities
Hôtel difficile d’accès. Vue très moyenne. Piscine petite qui ferme à 19h. Confort et propreté dans la chambre située dans l’a bâtiment neuf. Malgré la construction récente climatisation inopérante....
Stayed 1 night in Jun 2019

8/10 Good

Elise, Bayonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Piscine petite Femme de chambre vient tôt alors que toujours dans les chambres Buffet petit déjeuner petit Personnel aimable Locaux propre
Stayed 7 nights in Sep 2018

6/10 Okay

marie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ma réservation avait été perdu, j'ai du attendre pour avoir une chambre. Si vous n'avez pas la chance d'avoir une chambre à l'étage, vous pouvez vous retrouver avec l'escalier donnant accès aux autres chambres devant la porte, et à l'arriere ,une table et 2 chaises donnant sur un mur . Par contre chambre propre et petit dej bon .
Stayed 5 nights in Sep 2017

8/10 Good

Sophie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious accommodation with balcony, pool, hotel close to the sea, restaurants and shops and excellent hospitality. A very pleasant stay, synonymous with calm and serenity.
Stayed 17 nights in Jun 2017

10/10 Excellent

Karine, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel tres agreable
A 200 mètre de la tres belle plage d'Agia Pelagia, tres joli hotel, tres propre et personnel super sympa.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Hübsches, ruhiges Haus in Strandnähe
Nahe zum Strand/Bucht mit mehreren Restaurants/Bars.Allerdings sollte man ein Auto haben wenn man etwas unternehmen will und mehr von der Insel sehen möchte.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Välvårdat hotell i lugnt område.
Vi hade bokat två nätter men hade kunnat stanna ett par till. Härligt poolområde med restaurang/bar för hotellets gäster vid sidan av. OBS! Ej högljutt alls. Väldigt lugnt. Barnvänligt. Trevlig personal. Tyvärr är inte frukosten något att hurra för, så se till att köpa eget och äta på balkongen i så fall.

10/10 Excellent

Bulat, Тюмень

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Отдыхал с семьей с двумя детьми. Брал 5 дней с завтраком (завтраки однообразные). Отличный отель для самостоятельных путешественников. Есть большая парковка. Очень хорошо расположен, до пляжа пару минут ходьбы. Море спокойное и очень чистое. Также рядом есть небольшой супермаркет с приличным ассортиментом товаров. Персонал в отеле приветливый, убирались ежедневно. Минус - Wi-Fi очень слабый, в номере не ловил практически.

8/10 Good

Dan, Roskilde

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt sted
Dejligt familiedrevet hotel, man kan kun holde af de mennesker der driver det sted. og man følte sig velkommen allerede inden man ankom.

10/10 Excellent

Mona, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine Oase direkt im Ort
Eine Woche Strandurlaub, dafür ist dieses Hotel einfach genau richtig, familiär, liebevoll gepflegt, Poolbereich schön und sehr entspannend. Leckeres Frühstück

10/10 Excellent

Anne, Kolbotn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt og koselig familiedrevet hotell.
Et veldig hyggelig hotell, drevet av en familie som gjør alt for at gjestene skal ha det bra. Rommene var enkle, men hyggelige og det var veldig rent overalt. God frokost, fin beliggenhet, ligger rett ved stranden, butikker og restauranter. Vi storkoste oss, og kommer helt sikkert tilbake.

10/10 Excellent

Alexandra, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk by!
Fantastisk liten by! Perfekt för en mindre barnfamilj som vill ha lite lugnare levene. Skulle definitivt åka tillbaka själv eller på tu man hand med mannen! Supermysigt hotell som drivs av en familj ( träffade minst tre medlemmar), gör ju att det blir intimare och mysigare. Alla väldigt bra på engelska och mycket gästvänliga. Familjen driver även en av butikerna i byn, där man fick bra rabatt som gäst på hotellet :) Märks att Apollo använt detta hotell när de ordnade resor hit - Hög standard! Frukost ingår - kanon

8/10 Good

Laurent, Evreux

Liked: Cleanliness, property conditions & facilities, room comfort
Proche d'Heraklion et calme.
Hotel difficile a trouver. La route est un peu tortueuse. Le wifi ne fonctionnait pas. Bien pour rester proche d'Heraklion (20 min) sans se prendre la tête en ville.

10/10 Excellent

fr_traveller, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sympa
hôtel idéalement situé par rapport a la plage. piscine sympa et chambre vraiment bien équipée

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tof hotel perfecte ligging . Lekker rustig
Hotel is eenvoudig maar gezellig . Goede ligging en heel rustig op wandelafstand van de zee. Ontbijt is simpel maar verzorgd