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Reviews of Castro Hotel Syros

4 out of 5
Castro Hotel Syros
12 Kalomenopoulou, Syros, Syros

Reviews

10

Exceptional

Rating 10 - Excellent. 21 out of 21 reviews" "
Rating 8 - Good. 0 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premier luxury hospitality
We had a magical and unforgettable stay at the hotel Castro during the winter holidays! Everything was perfect and dreamy, the location close to everything, yet quiet and serene, the room and common areas brand new, spotless and luxurious, the service attentive and professional, the ambience romantic and traditional, the breakfast delicious and abundant. Special thanks to Peppy and Maria for their warm and friendly hospitality! Stefania and Paul
Stayed 2 nights in Dec 2023
Response from Castro Hotel Syros Team on 28 Feb 2024
Dear Mr. Paul Bakis, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Castro Hotel Syros Team on 25 Oct 2023
Dear Mrs. Kristen Strayhorn, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Donnetta

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Castro Hotel Syros Team on 19 Oct 2023
Dear Mrs. Butler, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique, modern hotel! An easy walk from the ferry, beautifully appointed lobby, room, and restaurant, and comfortable bed/accomodations. The made-to-order breakfast was delicious (included!), and the staff was always pleasant and helpful. I highly recommend this hotel and would definitely stay here again!
Stayed 2 nights in Oct 2023
Response from Castro Hotel Syros Team on 18 Oct 2023
Dear Mrs. Fitzgerald, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this friendly and modern hotel 5 out of 5
Stayed 4 nights in Oct 2023
Response from Castro Hotel Syros Team on 17 Oct 2023
Dear Mr. Mark Hawthorne, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel we’ve ever stayed in. I was a little bummed because their spa and restaurant was closed but their staff went above and beyond to make sure we were comfortable. The breakfast was the best food we had while island hopping too.
Stayed 2 nights in Oct 2023
Response from Castro Hotel Syros Team on 8 Oct 2023
Dear Josh ThorsonWe would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. The customer service is incredible. We went for our honeymoon and they made us feel so special and really looked after us. The spa was fantastic and could not speak highly enough. Will be retuning again. Thank you Castro Hotel for making our honeymoon so special.
Response from Castro Hotel Syros Team on 4 Oct 2023
Dear Mr. Christopher Georgiou, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Arghavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Designed with so much thought. Lovely staff who made our stay extra special.
Stayed 2 nights in Sep 2023
Response from Castro Hotel Syros Team on 4 Oct 2023
Dear Arghavan Seydalivandmoury, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa and staff; hotel restaurant nearby was first class too
Stayed 3 nights in May 2023
Response from Castro Hotel Syros Team on 8 Jun 2023
Dear Mr. Marcus Shapiro, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, perfect location
If you have the chance to book a room at the Castro Hotel, do it! When planning our trip we thought we would prefer a hotel on the water or a room with water views, but boy, we were so happy we went with the Castro instead. The property is impeccably renovated, and the location perfectly situated in town - tucked away so it's quiet, yet close to everything. Our room was spacious, with a beautiful outdoor terrace to enjoy throughout the day. The breakfast service was another highlight - many options to choose from! Finally, the staff were welcoming, warm and always helpful. Overall, we highly recommend this hotel and can't wait to return some day!
Stayed 2 nights in May 2023
Response from Castro Hotel Syros Team on 2 Jun 2023
Dear Mr. Ryan Ness, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautifully restored architectural building in the heart of Ermoupolis. Lovely high ceilings and our room was spacious and very comfortable. Staff were very welcoming and helpful
Stayed 2 nights in May 2023
Response from The Castro Hotel Syros Team on 29 May 2023
Dear Mrs. Beatty, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Castro Hotel Syros Team on 19 May 2023
Dear Mrs. Brown, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in fantastic location!
Excellent Hotel and staff. Welcome drinks and breakfast were excellent. Made for order breakfast was included. Also gave us free wine at nearby restaurant. Beds and pillows were excellent. Balcony had beautiful view. Shower was fantastic and shampoo lotions and extras were fantastic!
Stayed 2 nights in May 2023
Response from Castro Hotel Syros Team on 19 May 2023
Dear Mrs. Friedband, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
I stay in hotels almost 100 nights per year and can say without hesitation that Castro Hotel in Syros is the best of them all. The property is dreamy, the service is unmatched, and the staff will treat you like family. I can’t wait to go back. Thank you!
Stayed 4 nights in May 2023
Response from Castro Hotel Syros Team on 12 May 2023
Dear Mr. Daniel, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel right in the heart of Ermoupolis. Staff was incredibly friendly and helpful! The best part is the location. Easily walkable to stores, cafes and the waterfront.
Stayed 2 nights in Feb 2023
Response from The Castro Hotel Syros Team on 23 Feb 2023
Dear Mr. Austin, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the spa were amazing and I will definitely be back. Such a cool property and the location was perfect, walkable from the port and right in the middle of where you want to be. Steps to the best restaurants and nightlife we couldn’t have asked for a better hotel to stay out. Loved everything about it! The prestige suite is amazing!
Stayed 4 nights in Aug 2022
Response from The Castro Hotel Syros Team on 30 Sept 2022
Dear Matthew,We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Michail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Castro Hotel and absolutely loved it! The location is ideal for exploring the city of Ermoupolis and walking through the alleys. This boutique hotel is truly a piece of art, with every detail in the rooms, from the design to the decor, being carefully thought out. The staff was friendly and helpful during our stay. We loved our brunch at Aithrio Lounge and also our drinks and wines at Cellar 1857—a very atmospheric and cozy wine bar right next to the reception of the hotel! We were able to enjoy some quiet time in their spa area, which was clean and rejuvenating with a jacuzzi and hammam. Overall, this hotel is a small gem hidden in the heart of Ermoupolis.
Stayed 1 night in Jun 2022
Response from The Castro Hotel Syros Team on 30 Sept 2022
Dear Mr. Michail,We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Alonso Pascual

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es nuevo, muy bien decorado , el personal es muy amable y servicial ,intentan ayudar hasta con el más mínimo detalle . El desayuno que incluye la tarifa de la habitación es muy bueno, a la carta y con varias opciones . Excelente ubicación.
Stayed 3 nights in Oct 2023
Response from Castro Hotel Syros Team on 4 Oct 2023
Dear Alonso Pascual, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback.Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel!
From check in to check out everything was perfect! Kind and professional staff. Very nice rooms nicely decorated with nice details. Clean and calm. Comfy bed. Breakfast was amazing, from freshly squeezed orange juice (they even filter it!) to heavenly pancakes made on order…! Love it!
Stayed 2 nights in Mar 2023
Response from The Castro Hotel Syros Team on 29 Mar 2023
Dear Mr. Νathan, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Jane, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très joli hôtel, près de tout mais dans un coin tranquille. Chambre très propre et lit super confortable et une terrasse de jardin à ciel ouvert à côté de notre chambre. Personnel super sympathique. Un séjour parfait que nous ferions de nouveau
Stayed 5 nights in Jul 2022
Response from The Castro Hotel Syros Team on 30 Sept 2022
Dear JaneWe would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team

10/10 Excellent

Odysseas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation with elegant design, perfectly located in central Ermoupolis and very accomodating staff.
Stayed 1 night in Jun 2022
Response from The Castro Hotel Syros Team on 30 Sept 2022
Dear Mr. Odysseas, We would like to thank you for taking the time to share your review of our hotel. We are happy to learn that you had a pleasant stay with us and get such encouraging feedback. Each member of our team will definitely take your kind words at heart and will strive to continuously improve and provide the most impeccable services to our much valued guests. We always make our best effort to improve our hotel and our services and offer our guests the most unique experience possible. It would be an absolute pleasure to welcome you back to our hotel again in the future. Our warmest regards, The Castro Hotel Syros Team