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Reviews of Dionysos Luxury Hotel Mykonos

4 out of 5
Dionysos Luxury Hotel Mykonos
Ornos Beach, Ornos, Mykonos, Mykonos Island

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 209 reviews" "
Rating 8 - Good. 79 out of 209 reviews" "
Rating 6 - Okay. 36 out of 209 reviews" "
Rating 4 - Poor. 28 out of 209 reviews" "
Rating 2 - Terrible. 14 out of 209 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great staff and service
Response from Angie Korba Theocharis on 4 Aug 2023
Dear Llona,thank you for rating us with 5 out of 5.We are looking forward to accommodating you in our Hotel, in the future.

4/10 Poor

Joshua

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Check in was not great the room was filthy
Stayed 3 nights in Jul 2023

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 2 nights in Jun 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Tanowa

Stayed 1 night in Sep 2022

6/10 Okay

Joel

Liked: Staff & service, amenities, property conditions & facilities
Firstly, the staff was amazing! The front desk attendant was very helpful every night and helped me get my bag from the airport and even offered drive me in her personal car. The bartender was also very nice. He always smiled and said hi. I didn't like the lack of cleanliness. The shower was too small to even bend down in and the handle broke when I used it. The shower head was rusted and the water wouldn't go to warm even after I changed the extra handles on the wall. The breakfast was okay but there were a few flies near it which wasn't appetizing. The staff was what made the stay special. They were very kind, helpful with activity advice, and great to talk to.
Stayed 2 nights in Sep 2022

8/10 Good

Joseph

Stayed 4 nights in Aug 2022

2/10 Terrible

Almohannad, Riyadh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق سيئ لا يستحق اكثر من نجمه واحده..قذر والتعامل سيئ لامياه معدنيه لا قهوة لا شاي لا مناديل
Stayed 2 nights in Jul 2022
Response from Duty Manager on 8 Aug 2022
Dear Almohannad, we do not really believe that it is a fair review, since we do not deserve 1/5 because of the tea and coffee facilities which are not provided to the standard room, that you have booked. Though, you should have asked it at the Bar. More than that, you haven't used our extra facilities from our Htl, such as spa treatment, rent car, chartering a Yacht, cruises etc Do not hesitate to contact us directly, in case you need more clarification.

4/10 Poor

Alejandra

Travelled with group
Disliked: Cleanliness, staff & service
It was not very clean, also the breakfast was pretty bad.
Stayed 2 nights in Aug 2022
Response from Duty Manager on 19 Aug 2022
Dear Alejandra,We are really sorry we haven't met your requirements. We receive very positive reviews, for our upgraded breakfast. What we are saying, is that you need to inform the Chef for any extra supplement, that you may have been needed. Also, we have daily housekeeping and we provide fresh towels, 24 hours. Though, we participate in one program named "save the planet" as they told us that we need to reduce the washing.Always at your disposal.Regards,Duty manager

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice pool , nice breakfast and amazing staff. Rooms are nice and airy and the most comfortable mattresses I’ve slept on
Stayed 4 nights in Jun 2022
Response from Director of Sales on 22 Jun 2022
Dear Paul, it has been a great pleasure meeting you. thank you for your review and for found our Htl nice for your holidays.! We are really looking forward to accommodate you in the future!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing spot, with great view to all island.very romantic and quite
Stayed 6 nights in Jul 2021
Response from Reservation manager on 20 Jul 2021
We are really glad that you are satisfied cause this is how we treat our guests We are looking forward to accommodating you in the future. Regards, Dionysos Luxury Hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has nothing luxurious. I was put in a room that was not the one I picked, but in any case, the room did not show any luxury. Every thing was not functional, not electrical outlet in the bathroom, shower not working properly, poor lighting, you could hardly see anything in the bathroom. The paper holder by the toilet was broken. The curtains in the bedroom are poorly put, a child could have done a better job putting curtain rings, really bad. I did not notice any designer work as it is advertise. Cheap material was used to “decorate”. The room was the price of a nice Hilton hotel and it had the standard of a motel room, seriously. Breakfast is not quality, coffe is instant coffee. I would not recommend.
Stayed 5 nights in Aug 2019
Response from General Manager on 25 Aug 2019
Dear guest, You do not give us the opportunity to reply to these comments by telling us that you are an anonymous guest. We mean that if you should have come to the Front Desk all of the issues should have been resolved. The rooms are being advertising with the last updated photos. The rooms have been recently designed through a very famous Interior designer. We believe that the 1st night you had used a Prestige category, as you forced the night auditor to give you the key at 04.00 early in the morning. The next day you have been moved to the standard category that you have booked, for 4 nights. So it is not fair for the other clients who have paid the Prestige category, to move a guest that has paid the standard category. Concerning the funtionality of the room, the previous guest had checked out few hours before you came and didnt mentioned anything of these issues, of broken paper holders etc. August is a high season of all the Hotels in the world and as a 4* star Hotel we make last minute special offers, which you had booked for you. We remain always at your disposal.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing close to Ornos beach and supermarket and near to very good restaurants
Stayed 11 nights in Aug 2019
Response from Duty Manager on 22 Aug 2019
Thank you, we appreciate your feedback and that you have found our location great. We are looking forward to accommodating you in the future. Regards, Duty Manager

10/10 Excellent

PantelisFrangos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we walked in the front desk they had us laughing and feel like the hotel was ours
Stayed 1 night in Jul 2019
Response from General Manager on 5 Aug 2019
Thank you for your review. We are looking forward to welcoming you in the future and to make you feel like home, again.

6/10 Okay

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel in a good location. Rooms are ok and clean but small
Stayed 5 nights in Jul 2019
Response from General Manager on 5 Aug 2019
thank you for your time writing a review. we are looking forward to accommodating you in the future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Duty Manager on 5 Aug 2019
thank you for your score 5 to 5. we are looking forward to accommodating you in the future.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Duty Manager on 22 Jul 2019
Dear guest, thank you for review us and post it 5/5. We are looking forward to accommodating you in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of spiders and bugs in the room. The water stopped in the middles of my showering. The Owner didn’t care and was not professional. The owner’s wife warned us to keep the balcony door closed as someone may step into your balcony. So that was scary. I wouldn’t recommend this hotel to anyone
Stayed 1 night in Jul 2019
Response from General Manager on 24 Jul 2019
Dear Anonymous, Thank you for your time writing a review. Your reservation was non refundable. Also note that we didnt charged you for all the damaged towels you had left behind. The shower as the groom told you in your mother language, was working perfectly, as you didnt understand how to use it in Europe. Yesterday night you had seen a young drunk boy and you were afraid by telling the owner's wife if the hotel is safe. She replied to you that the Front desk is 24/7 and there was security in the Hotel, during the night. Mykonos is a famous top touristic place so everybody has to be careful. The balcony of your room has a jug with flowers so maybe there was a bug during the night, though we have a daily hoosekeeping. Enjoy your rest of your Holidays in the next island!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staff were so incredibly nice, and tried to do everything to make it right, but wow. My first room for $250+ euro a night was worse than a youth hostel--dark and so dirty, blood stains all over the sheets, hair that wasn't mine all over the floor, I was HORRIFIED. When I showed then photos of what was going on, they offered to move me into one of the renovated rooms, which was much nicer and actually looked like the photos of the hotel online [and was also apparently $450 euro a night]. Even still, this hotel was a MAX 2-2.5 star hotel. I have absolutely NO idea how its getting away with saying its 4-stars. Also note--there is no beach access, and no restaurant [just complimentary breakfast]. The area of Ornos is nice, but kind of in-between everywhere you want to be--I would have rather stayed in Mykonos Town or Psarou Beach.
Stayed 4 nights in Jul 2019
Response from General Manager on 24 Jul 2019
Thank you for finding our stuff incredibly nice. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dionysos Hotel.
This is a good place to stay if you want to be a 2 minute walk to Ornos beach and a 5 minute walk to Korfos beach (where they kiteboard). The staff were very helpful, including Ian and Thanos. The one thing I wish my room had, was a stand up shower (you had to bend over and use the hand held shower head). Besides that everything was as I expected from the Hotel.com website.
Stayed 4 nights in Jun 2019
Response from General Manager on 21 Jul 2019
Thank you for your support and your review. We believe that next time we will fullfill hundrent percent your requirements. We are really look forward to accommodating you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good service, and friendly staff it,s not on the beach, but the beach is near by. Breakfast service is very good rooms are clean and tidy I would recommend this hotel
Stayed 3 nights in Jun 2019
Response from General Manager on 23 Jul 2019
Thank you for staying with us. We respect your feedback. We are looking forward to accommodating you in our Hotel in the future.

4/10 Poor

Jasmin

Stingy breakfast, not very clean.
Stayed 6 nights in Sep 2018
Response from General Manager on 5 Oct 2018
Thank you for finding your stay nice in general. Our buffet Breakfast is an American style with Greek varieties, honored by the GNTO, for Hotels. In case you needed something extra from what we had offered, you should have asked it from our Chef de cuisine. She was always available for you as for all the extra demands of our guests. We are looking forward to accommodating you in the future. Regards, General Manager

6/10 Okay

tom, Australia

Disliked: Staff & service, room comfort
Luxury hotel NOT
The only "luxury" might be the entry and the main pool. Rooms are tired and we had one overlooking the pool too! Bathroom is awful. Shower so small you couldn't use. No coffee or tea makings in room. And for the price breakfast wasn't even included. The busy dusty street outside was awful and apparently they classify that as their private road to beach...ha ha. Ornos beach might be nice but the area around it is one bus in and one bus out....as long as you don't get run over.
Stayed 3 nights in Aug 2018
Response from GUEST RELATIONS on 14 Sept 2018
Dear Tom, Thank you for your time writing a review. Indeed we have proceeded with a renovation recently, so our Lobby & main entrance is unbelievable as they say. The breakfast is included in the price, from the next day of your stay. Upon arrival it is extra. We have never advertise that we are infront of the beach but 50 meters away. We are looking forward to accommodating you in the future.

10/10 Excellent

Nizar, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm nostalgic clean comfortable beds cool ac secluded rooms excellent breakfast nice staff extra friendly close to beach and super market.
Stayed 6 nights in Aug 2018
Response from Director of Sales on 14 Sept 2018
Dear Nizar, Thank you for your time writing a review for us. All these positive comments is a result of our professionalism and the warm welcome of our staff. We are looking forward to accommodating you in the future.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Dionysos stay
WiFi signal is weak in the rooms but strong by the pool and breakfast area
Stayed 6 nights in Jul 2018
Response from General Manager on 23 Aug 2018
Thank you for your time write a comment. We are looking forward accommodating you in the future

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than a minute walking distance to Ornos beach and the many restaurants! They have a transfer car onsite that can take you to town or the airport for 15 euro per trip (if driver available). If not, they will gladly call you a taxi (but the island itself has only a few taxis so be prepared to wait a bit especially if you go during busy season). The free breakfast in the AM is simple yet filling and just what you need if you want a light breakfast.
Stayed 2 nights in Jul 2018
Response from PR Manager on 23 Aug 2018
Thank you for your time writting a review for us. Your comment for our American buffet breakfast with hot and cold dishes and also Greek varieties is most welcome. We are looking forward to accommodating you in the future.

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NY'er in Mykonos...
Fantastic experience... Ornos beach is my favorite bay area in Mykonos. This is the 3rd time I've stayed at Dionysos and they've made renovations each time I've come back that make it nicer. But most important is the service. The owner and staff are so sweet and really want you to have a great stay!
Stayed 4 nights in Jul 2018
Response from General Manager on 3 Aug 2018
Dear Milton, thank you for your time writing a review and we are really looking forward to accommodating you in the future!

10/10 Excellent

Nadege, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay here was amazing! Angela and Angela both host made us feel so comfortable, and continued to check in with us during our stay. The rooms were perfect and very clean breakfast was delicious with various options to choose. Thomas was a great help to our group and took time to converse with us! This stay was amazing and I would definitely recommend this hotel to anyone staying in the Mykonos town area it’s near to some great dinning options.
Stayed 3 nights in Jul 2018
Response from General Manager on 3 Aug 2018
Dear Nadege, it was really nice accommodating you in our Hotel! We are really looking forward to seeing you in the future!

8/10 Good

Silvie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel wi-fi roiuter is small or week ..Need better
all the staff was great and friendly. Especially Vanesa, Leónidas. Will stay with them again .
Stayed 7 nights in Aug 2017
Response from Dionysos mykonos on 5 Sept 2017
Thank you for writing a reviw for our Hotel. We are looking forward to accommodating you in the future.

6/10 Okay

Verified traveller

Great stay for location. Would have been nice to have sheets with no stains
Stayed 3 nights in Aug 2017
Thank you for your time writing a review for Dionysos Hotel Mykonos. We have daily housekeeping service with a turn down service so it is better for someone to dial at Front desk for any issue that appears. We will be really glad to accommodating you in the future. PR Manager

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The nightly rate was definitely overpriced for the room we got. This hotel should be a 3 star hotel not 4
Stayed 3 nights in Jul 2017
Thank you for writing a review to us. Our proffessional team does the best possible actions in order our clients to receive, the best service. Through Expedia we have a lot of room types so anyone can choose according th their needs. We are looking forward to accommodating you in the future, in order to meet your expectations. Yours faithfully, General manager. Dionysos bootique hotel, Mykonos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and wonderful staff
Stayed 4 nights in Jun 2017
Thank you for finding time to write a review to us and for finding our location and our staff wonderful. We are looking forward to accommodating you in our Hotel in the future. The Hotel Management

8/10 Good

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful staff, very close to the beach
Second time staying at Dionysos Hotel and it was even better than the first time in 2014. We were upgraded to a superior room overlooking the main pool, staff very again friendly and helpful and the location is perfect; 30 sec walk to the beach as well as the local shop and many stunning restaurants. Would highly recommended staying in Ornos Village and at Dionysos over Mykonos Town. We will be back :)

6/10 Okay

Jane, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convenient hotel
Room had been updated with big bed. Cleaned everyday though sheets not changed over the week! Water for washing very salty. Noise from kitchen below and slamming doors throughout the night. Breakfast was okay with Greek selection although hot food was not appetising! Swimming pool and area clean though need for attention to sun bed mats and more screening. Ornos was small village with beach monopolized by Sun beds and footpath and walking areas taken over by restaurants. Continual flow of traffic in form of scooters and quad bikes sped along tight road to beach but bus service to Mykonos town was regular and on time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
Lovely, simple and clean hotel. Very close to the beach and to Mykonos town, easy to get around. Staff were all very nice and helpful. Only comment I would have is about breakfast it's very basic and could be improved. Other than that I enjoyed my stay.

8/10 Good

mandi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Perfect location steps from everything at Ornos. Quaint lovely little hotel. Loved Mykonos but very expensive ...but fab place

2/10 Terrible

cl1uk, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a four star hotel, wouldn't give it two stars
Nothing like the pictures or description. We booked and paid extra for a "Deluxe Sea View Room". Would have changed hotels if we had not prepaid. 1. Basic room, nothing like in the pictures or description. 2. Noisy plumbing and walls like cardboard. Could hear other guests snoring, and partying at all times of the night. 3. Salty water, and no complimentary water to drink - had to go to the supermarket. No glasses in the room. Asked reception and were told to go to the bar. Given two plastic glasses which were not replaced or cleaned in the week we were there. 4. Stains on sheets which were not changed in a week. 5. Holes in grey towels (which were changed daily) 6. Phone call which woke us up at midnight from reception telling us to close our balcony doors as "it is not allowed to leave doors open). 7. Kept awake till 3 am by noisy guests. No directory in the room for us to call reception to complain. 8. Charged Euro 20 for airport transfer and Euro 25 for return trip. When we asked for hotel to call us a cab, were told that "no cabs available" 9. Breakfast o.k., but not what I would expect from a four star hotel. 10. Walls like cardboard. Could hear man in room next door snoring. 11. Stained bath with hand shower and no plug. 12. Slippers in room??? 13. Strong smell of sewerage one night. Had to open windows. Have stayed in many hotels in Greece with great hospitality and helpful staff. This is a disgrace. Do not book.
Electric box in room
Dirty sunloungers
Rainfall Showerhead?
Cracked bathroom sink

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Tyler, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE--- this is a MOTEL not a hotel.
DO NOT STAY HERE. Not even close to a 4 star hotel.... more like 1 star if that. The "shower" is actually a hose that does not even attach to the wall-- couldn't even use it, gross!! When we asked the hotel staff, supposedly manager of reservations, to get a room with a shower he said, "Ha. They are all the same." and walked away. Absolutely rude and not accommodating. A hanging nightlight that was literally right above our bed fell from the wall as we were about to go to sleep. When we went down to tell the manager he said "common, you are on vacation, lighten up and relax." WHAT?! an electrical cord was above our head dangling as we slept....literally couldn't believe it. The towels used for the shower had blood stains and holes. I refused to even use them to dry off my body. Pools are disgusting, place is disgusting. Do not stay here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Just returned from a stay here. Fantastic staff who made us feel very welcome and accommodated everything we asked for. The rooms looked newly refurbished, clean and the facilities at the hotel were great! Location was spot on being only 3 mins walk to Ornos beach and all the restaurants and also 10 mins away from Mykonos town. Only thing that could be improved is the wifi covereage as you have to sit near the hotel lobby to get a signal. Will definitely be staying on my return to Mykonos.

8/10 Good

Milton, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, great staff, great value!
3rd time to Mykonos and couldn't have been happier with the accomodation... the staff couldn't be nicer! got one of their renovated rooms - was a terrific value for what they charge. 50meters away from Ornos Beach, 30meters away from supermarket. great place to stay!

4/10 Poor

Pablo, Texas

Disliked: Cleanliness, staff & service, room comfort
Good location, poor management and housekeeping
Walking distance to the beach and a good beach with good restaurants. Convenient location close to a bus stop. Breakfast was disappointing as well as housekeeping. Outdoors facilities are nice and comfortable but housekeeping has a lot to improve.

8/10 Good

Arnaud Raffi, Miami Beach

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Best location close to the beach,highly recommened
Nice hotel, excellent staff very helpful for everything after having a bad experience with an hotel across the street. The lady at the front desk did everything to make us enjoy her island. Close to one of the best beach on the island Ornos. lovely hotel with Mykonos spirit Just found some sand in the room at the check in but really big room with private terrace. For sure we recommend this hotel to look around

8/10 Good

Ant, London

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel, close to beaches and to the town.
Nice hotel with great swimming pool and private comfortable rooms. More variety could be given at breakfast.

8/10 Good

Beck, Midlands, UK.

Liked: Cleanliness, staff & service, room comfort
Small, friendly, comfortable hotel
Great resort. Hotel close to beach. Great bus service to Mykonos town.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean hotel but a little basic
Hotel kept very clean however the room is a little basic, to be honest we did not spent too much time there, The pool area is quite small so we went to the beach most of the time, The location of the hotel is great!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I'm struggling to see how this is a 4*hotel. Both swimming pools were constantly dirty. The rooms were very basic, mould around the bath, dirty towels, dirt smeared on the bedroom walls. Curtains hanging off the rails. We ended up changing our room which turned out to be 100 times nicer. Staff were overall very nice and friendly apart from one who was not helpful.

8/10 Good

Gayle, Barbados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
The room was nice. Location not too bad. The view was nice. Not a bad place

10/10 Excellent

Dean, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & great location!
This was my first time in Mykonos and thanks to the Dionysos staff it was amazing! Upon entering the hotel I was greeted with a cool drink and friendly smiles. When you go be sure to ask for Yannis, for all the best places to go or Vergiles to listen to some awesome music!!! I can't wait to return to this hotel for my next trip.