Indoor pool, seasonal outdoor pool, pool loungers
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Reviews of Nautilux Rethymno by Mage Hotels

5 out of 5
Nautilux Rethymno by Mage Hotels
Australon Polemiston 23, Rethymno, Crete

Reviews

9.8

Exceptional

Rating 10 - Excellent. 149 out of 177 reviews" "
Rating 8 - Good. 23 out of 177 reviews" "
Rating 6 - Okay. 4 out of 177 reviews" "
Rating 4 - Poor. 1 out of 177 reviews" "
Rating 2 - Terrible. 0 out of 177 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Allan, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel. Besides the 2 pools, it has direct access to the beach. The facilities are new but the design in the room doesn't seem very practical. There is no door between the bathroom and the bedroom. The light and temperature control switches are built into the wall and hard to find and use. Besides that, this is one of the better option if you are staying in Rethymno.
Stayed 1 night in Apr 2024

8/10 Good

Felix

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place

10/10 Excellent

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, extremely clean and the hotel smelt like luxury
Stayed 5 nights in Nov 2023

10/10 Excellent

Annabel Louise

Stayed 7 nights in Oct 2023

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel but they are still working out kinks. We have been in Greece for 5 weeks to 6 different islands and it was the worst wifi we have had in our room. Also they placed us above the outdoor bar so people were smoking and we couldn’t even sit out on our balcony because of the smokers. Also when we arrived we took a shower and the tw drain was plugged. Took them about an hour to come fix.
Stayed 3 nights in Oct 2023

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT FOOD AT REASONABLE PRICE
Stayed 4 nights in Oct 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, modern rooms as only 2 years old! Great lighting system. Sea view room good as better than facing other buildings. Nice food and good beach service. Could do with hand gel in restaurant. Enjoyed our stay and in a good position to walk into town.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Friendly staff. Food was great and service was excellent.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel made special by such lovely hotel staff.. everyone making your stay the very best it can be right from the moment you arrive. Quality rooms, lovely pools, and fantastic buffets. Loved staying here.
Stayed 7 nights in Oct 2023

10/10 Excellent

Shailen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff is worth more than 5 stars. Special shout out to Stellios (the driver), Liana, Megi and Lampros.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Room standard was high. Food and drinks also high quality. All of the staff were incredibly friendly and helpful, in particular Megi was brilliant and always kept our drinks topped up :D
Stayed 5 nights in Oct 2023

10/10 Excellent

Rebecca

Travelled with family
Beautiful hotel, great service and delightful workers. Thank you for making it a wonderful experience!
Stayed 6 nights in Oct 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with the most lovely staff - always so happy to help. Would definitely stay here again. Only minor niggles were a lack of storage in the rooms - no shelving or drawers, and it was a daily struggle to get a pot of tea.
Stayed 9 nights in Sep 2023

10/10 Excellent

Darryl

Stayed 5 nights in Oct 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Amenities
Amazing hotel, service is incredible would love to come back!
Stayed 5 nights in Oct 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on Crete. No question about it. Get there ASAP.
Stayed 4 nights in Sep 2023

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great stay at the hotel. Staff are wonderful and location is great.
Stayed 7 nights in Sep 2023

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Simply everything
Stayed 10 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing hotel, highly recommended
This hotel is amazing! As soon as you walk down the lobby, you can't help not to say wow. Amazing path to the sea and private area to rest and order food. (There's a button to call for food and drinks!) The staffs are all very friendly. My only criticism is food. Many people say food was amazing but as an Asian customer I was a bit dissapointed that there were many duplicate menus for egg.. 3 egg omlets! I wish there were fried rice/noodle and meat and fish options. I chose full board option for two nights, expected a bit better quality menu. We used spa and highly recommend their product including hamam experience. The package price wasn't bad considering it includes several massage menu and product as well. The staff is really friendly too.
Stayed 2 nights in Sep 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay
A really wonderful hotel. I was upgraded to the master suite, which was spectacular, and the facilities were excellent. Good quality food too.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fantastic, it is all still very new and in great condition with very comfortable sun beds and good amenities in the room. The standout was the staff - they were all so friendly and went above and beyond, without being pushy. The area is very convenient with lots of restaurants on the doorstep and the old town a 45 min walk away. Would definitely return.
Stayed 7 nights in Sep 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
we loved our room which was the duplex. the Jacuzzi was a great addition to the room, especially that the weather was not warm enough to be in the beach or pool. breakfast and dinner were superb. hotel is very comfort, clean and very friendly. highly recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Stayed 3 nights in Aug 2023

10/10 Excellent

vicken j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Service was great The facilities are very modern
Stayed 5 nights in Aug 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely wonderful. We spent time there for our honeymoon in August 2023 and the staff went above and beyond an already high standard of professionalism and friendliness. Everyone was very accommodating and from the first few minutes we spent on the property we realized this place was special. The room was modern, spotless and with a high degree of automation that we found very cool. Our room even came with a terrace and a Jacuzzi which was a great addition for those evenings watching the stars. The breakfast buffet was unbelievable with lots of fresh food and a great variety. The dinner buffet was also phenomenal although we only ate there once because we wanted to explore the many restaurants and streets of Rethymno that were bustling with tourists. The hotel is right on the water and has a beachfront that is very well maintained and supervised by staff who are ready to cater snacks from the bar. We never had an issue finding a space on the beach and the seats were comfortable and well covered by umbrellas. Overall we had an amazing time at Nautilux and we surely will stay there again when we come back to Crete. We wish we could have stayed longer. Highly recommend!
Stayed 6 nights in Aug 2023

10/10 Excellent

Gustavo, Potomac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, brand new, very friendly and helpful staff everywhere, direct beach access and good pool to rooms ratio.
Stayed 4 nights in Aug 2023

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place looks incredible and is basically brand new with all of the amenities you want…nice beds, shower pressure, pool, spa, restaurant, etc. About a mile walk to old town Rethymno, but good restaurants in the area and a nice beach out front. Definitely recommend this place.
Stayed 3 nights in Aug 2023

10/10 Excellent

Shabana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel is amazing. Food could be better but would be ok for a non-fussy pallet!
Stayed 7 nights in Jul 2023

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 6 holiday
Hotel is fabulous Brand new clean and tidy We had full board with drinks option Has long as you don’t go crazy there is no actual limit to drinks the hotel policy is just a guide Breakfast and dinner buffet style is great lots of options and of really good quality The lunch menu is available for all hours in between or thereabouts Food is good and on website says 30 dishes The menu given doesn’t give you that many options but food is good Maybe more choice there The staff are hardworking and friendly and are a credit to the hotel always smiling and ready to help Loved this place well worth a visit for couples and family’s with older kids
Stayed 7 nights in Jul 2023

8/10 Good

antoaneta, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool ,nice beach
Stayed 4 nights in Jul 2023

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except the pillows
Stayed 7 nights in Jul 2023

10/10 Excellent

Thorbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel for couples
We had a very pleasant stay. Very friendly staff and good food. The only downside was that the plunge pool was in the shadows all day and the water in it was too cold. We didn’t use that.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Luxury with Great Beachfront
Very nice hotel, and extremely modern. Pool and beach access was excellent. If you want to stay near the Rethymno town / on the main Rethymno beach, this looks like possibly the best hotel (we walked and drove the main beach and this appeared to be the nicest option). Also, the hotel has the advantage of a direct walk from the hotel pool to the ocean, while many other hotels you have to cross the street. Service was excellent and friendly and professional. It is about a 5 minute drive to the main town, but a little far to walk (possibly 30 minutes or so).
Stayed 5 nights in Jul 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Arundeep

Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous!
Absolutely fabulous stay at Nautilux. Friendly welcoming staff, luxurious rooms, great facilities and world class resort. Perfect location on the beach yet within walking distance to Rethymno old town Would definitely recommend you consider staying here when visiting Crete.
Stayed 6 nights in Jun 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful there was great breakfast pool was amazing
Stayed 5 nights in Jun 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We found Nautilux to be a very friendly clean hotel with excellent amenities. Breakfast was a great selection and staff very accommodating. Liana who organised tours and day trips was excellent so helpful and friendly we were a family of 5 and we all loved it here only downside was internet was not good in our room
Stayed 8 nights in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The is a top notch resort. The room was unbelievably nice, the staff was exceptional and the food was great. They went out of their way to accommodate food allergies. We used the spa services and highly recommend them. The beach was nice and quiet. The walk into town is doable but a little distance however we enjoyed the location and preferred being a little more secluded. You could also take a short taxi. We would highly recommend this resort and would come back again.

10/10 Excellent

Carlos

Stayed 4 nights in Jun 2023

10/10 Excellent

Diana, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great location, delicious food - was perfect for our holiday
Stayed 5 nights in Jun 2023

10/10 Excellent

Corilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my favorite place to stay EVER! The only complaint would be the fitness center is way too small for a five star resort. You shouldn't have to make an appointment to use it. Everything else was absolutely Amazing!!!!
Stayed 6 nights in Jun 2023

10/10 Excellent

tov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Stunning Hotel Throughout!
i don’t normally write reviews, but this hotel was so exceptional I have to share our experience with others. Firstly the hotel is stunning, all the interior is extremely tasteful and oozes luxury. Externally is no different, 2 large outdoor pools (1 also indoor), outdoor bar and very comfortable loungers. The beach is no different, the hotel has its own private beach, which is fully serviced by staff and a calling system whenever assistance was required. We were fortunate enough to have our own pool, which again was just the perfect place to unwind at the end of the day. The hotel is very well located. You have restaurants basically on your door step and a short walk along the beach you have such a large variety of restaurants and bars to choose from. The main town centre is a 4 min drive and is very cool, loads more restaurants and bars. You can then take a short stroll into the old town, which offers loads of boutique shops and even more restaurants. So the hotel offers everything you would want when planning your holiday. Above everything else, it’s the staff that turn this hotel from 10/10 to a 20/10. I have have stayed in a large number of hotels, but never have I come across a hotel where the staff are as good as they were here. The staff are so incredibly helpful, happy, polite very knowledgeable and literally could not do enough for you, it blew me away! A very special thanks to everyone, but in particular Liana, who was absolutely awesome throughout!
Stayed 8 nights in May 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
All around great experience
Stayed 5 nights in May 2023

10/10 Excellent

Nigel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff make this place exceptional. The best hotel I’ve ever stayed at and amazing value for money.
Stayed 5 nights in May 2023

10/10 Excellent

ziv

Stayed 4 nights in May 2023