Superior Room, Sea View | Terrace/patio
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Reviews of Pandora Suites

4 out of 5
Pandora Suites
27-29 Lithinon str, Old Town Chania, Chania, Crete Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 148 reviews" "
Rating 8 - Good. 35 out of 148 reviews" "
Rating 6 - Okay. 11 out of 148 reviews" "
Rating 4 - Poor. 1 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, room comfort
Lovely place at Chania centre
Great stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, historic hotel 1 block behind all the action in Chania! Nice views and beautiful rooms. Evi and George were both very helpful and friendly, all staff was super! Would go back to this Pandora my next time in Chania for sure.
Stayed 2 nights in Jul 2023

6/10 Okay

Constantine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Old and dated especially the washrooms.
Stayed 3 nights in Oct 2022

10/10 Excellent

Wai Kwok

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I appreciate the breakfast prepared for us and eaten on the roof of the building seeing the view of harbour and the town area. Of course, the wifi may not be well-connected sometimes which can be improved further. Overall, it is recommendable place for taking a break.
Stayed 2 nights in Jul 2022

10/10 Excellent

Debra K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building was different and each room is different. Very helpful staff. Rooftop breakfast was great, food & view excellent!so close to everything
Stayed 7 nights in Jul 2022

8/10 Good

Gerard

Travelled with group
Liked: Cleanliness, room comfort
Beautiful Pandora
Beautiful building, very friendly staff, stunning location extremely central. Only slight issue was the internet was very weak and kept failing
Stayed 1 night in Jun 2022

10/10 Excellent

Christina

Liked: Cleanliness, room comfort
Picturesque- more beautiful than I imagined
The rooms, the building were picturesque. It was a dream. The staff were friendly and very helpful, especially the concierge when helping me find a taxi to catch a ferry; he went above and beyond. For light sleepers, I’d recommend a room facing the courtyard instead of the water; the noise from the port is very loud at no fault of the hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Sanjiv, Mason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was exceptional considering location (walking distance to everything), killer views, room design (duplex with bedroom on 2nd level, bistro table right outside our room), and customer service. The hotel manager George lend us his own lighter to USB converter. I strongly recommend this hotel in Chania.
Stayed 2 nights in May 2022

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent with stunning views of the harbour in Chania. Efficient and friendly service and excellent value for money.
Stayed 7 nights in Jun 2022

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Precioso hotel con una ubicación inmejorable, nuestra habitación tenía, sin duda, las mejores vistas de Chania. El personal muy amable.
Stayed 2 nights in Apr 2022

8/10 Good

Karine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Lydia

Liked: Cleanliness, room comfort
Absolute gem
We were blown away from the moment we walked into the property from the street, it is simply beautiful! The staff were very welcoming and extremely helpful. We stayed in a superior room with a balcony looking over the harbour, which was absolutely amazing, especially at sunset. It had a separate bedroom and living area, which was a lovely surprise. Great location and value for money, considering how much other hotels in the same area charge. We will definitely return!
Stayed 2 nights in Sep 2021

10/10 Excellent

Todd

Liked: Cleanliness
Stayed 4 nights in Jul 2021

10/10 Excellent

Daniel

Stayed 1 night in Jul 2021

10/10 Excellent

Lise, Toronto

Liked: Cleanliness, amenities
The Pandora hotel is a little gem in the old town. We first booked for one night and ended up staying four. The feel of the place is totally relaxed and the people super friendly. The breakfasts are sooo good! The only problem was our wifi but since it forced us not to work and focus on vacation we did not mind so much and just went to the roof for a good reception. We highly recommend it
Stayed 2 nights in Jul 2020

10/10 Excellent

Peter B.

Liked: Cleanliness
Excellent Holiday
Excellent location, attractive property and extremely well run by friendly staff
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view of Chania
We had a double room on the second floor overlooking the harbor, you couldn't ask for a better view. We were here in October so it was quieter but there was some late night noise although it wasn't disruptive. Our room did not have a kitchenette but did have cooking facilities: hot plate, fridge, glasses, plates etc. Breakfast was very nice: fresh juice, coffee, tea, cereal, eggs, fruit, bread - all served on the upstairs terrace which is also a perfect place to watch the sunset. The only downside is that the wifi signal was hit or miss, in our room the signal was weak and then nonexistent . Parking is very difficult in the narrow streets around the hotel. FYI: The front desk is closed between 2:30 and 5:30.
The moon as seen from room looking west over harbor.
Stayed 3 nights in Oct 2019

10/10 Excellent

Toni, Skokie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only downside-not a handicapped accessible place. No escalator to upper floors. It’s challenging with bad knees and back. The staff were extremely helpful and the place is very clean with a spectacular view on the rooftop. Very convenient location to the shore, shops and restaurants. We would definitely stay again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Tamera, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. We loved the aesthetic and the rooftop breakfast was a highlight. Very comfy bed, beautiful view of the old harbor, very walkable right in the middle of the action, ac worked well and we were beyond comfortable.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and it was nice to have so much space!
Stayed 2 nights in Aug 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
The hotel and staff are great. Clean and comfortable rooms and steps away from all restaurants. Breakfast could have more hot options. The only choice is boiled eggs. Internet is not a good speed either. Perhaps the city itself doesn’t have a good provider. I did love the hotel and my suggestions are only to make the hotel even better.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pandora Suites highly recommended.
We had a fabulous week at Pandora Suites. Very friendly helpful staff. Lovely room with a spectacular view across the harbour. Despite being so close to the local tavernas we were untroubled by noise. The roof terrace was a lovely spot to watch the sunset from. Only downside was the lack of parking locally but we got around very well using local buses (the station is only 10 minutes away) and organised trips (Smart Day Tours highly recommended).
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely roof terrace for breakfast (and whenever you want to go there), room was a good size and lovely surroundings. Would stay again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This is a great stay in Chania, great Location and fantastic terrace
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the position was the most ideal spot. There is very effective double glazing which is required at night. One can't be in the centre of things without some noise. Really nice staff as well.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Marg, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Rooftop breakfast to die for!
Perfect view of the Chania Harbor. Lots of nightlife below but air conditioning and good windows made for peaceful sleep. Loved breakfast in the rooftop overlooking the harbor and city.
Stayed 3 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Great view, clean room, and great customer service!!
Stayed 1 night in May 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adored Pandora
This hotel was really lovely. It was tasteful, spotless, well managed, very friendly and full of extras which made it the luxury boutique hotel that it justly claimed to be ( eg high quality linens changed every day). The views to the harbour and the snow covered White Mountains from the rooftop at breakfast were to die for.....as was the freshly squeezed orange juice. And served each day by such a friendly lady. I cannot think of anything to fault this hotel but only things to make me want to return. And I haven’t even mentioned yet what great value it was or the swallows swooping down over the rooftop as the sun was going down.
Stayed 4 nights in Apr 2019

8/10 Good

Ajenof, Horsham, UK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property very close to harbour, shops and restaurants. Breakfast basic with tea, coffee, juice, bread, cheese, turkey, fruit and boiled eggs, but nice and sufficient for first meal of the day. Breakfast served upstairs on the roof terrace, but can get windy. Only downside booking with Expedia, was room was shown as 2 bedded room, then upon arrival it is shown on booking form as “requested 2 beds”. The hotel lady did a great deal of calling around, and even found one of us a hotel nearby so we had separate beds, but eventually, 6 hrs later she swapped some other guest, who wanted a double bed with ours. So even though a bad start with booking, the hotel front desk where 10/10 for effort.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Interior decoration was classy but modern / unique
Stayed 3 nights in Apr 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Right in the center of the action - with a great room - and a wonderful terrace breakfast over looking the Venetian harbor
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A venetian style suite over looking the harbour. Staff was friendly and the rooftop breakfàst made for a great start to the dày. A little noisy at times with the bars on the ground level..our suite was on the same side..suites on the opposite side probably would not hear much. Overall was a delight.
Stayed 4 nights in Oct 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing few. best location. just perfect...... :)
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views, views, views
Lovely high ceilings, amazing views and just what you need in an room. Staff we’re lovely and as helpful as they could be.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous view from the bedroom windows. Great decor- traditional yet modern. Wonderful terrace for breakfast which was good and very helpful staff! Would definitely recommend this place
Stayed 1 night in Jun 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really fine
Really fine, great apt.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pandora Suites is a beautiful place to stay in a fabulous location with the most amazing views. I will be back for sure.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Excellent location
An attractive building with pleasant accommodation. The roof terrace where breakfast is served has stunning views. However there is no lift and there are lots of stairs to climb. Some of the rooms tend to be very noisy with night clubs directly below. Staff were pleasant and helpful.
Stayed 3 nights in Apr 2018

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great: location was just perfect being in the old town - definitely worth it to take the sea side view. The room was just like online. The only thing we liked less was the breakfast - was more continental style (bread, croissant, cold meet, yogourt, cheese) - no hot meal. Served on the rooftop, that was very nice.

10/10 Excellent

David, herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find in a lovely town
Just returned from great 5 days staying at the Pandora suites. Wonderful views across the harbour. Great roof sun terrace. Room was clean spacious. Loved sitting on the terrace having early breakfast with the views out to sea. Tip - take ear plugs if you are a light sleeper as the local clubs stay open til the early hours.
Stayed 5 nights in Oct 2017

8/10 Good

Marissa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Pandora Suites could not be more centrally located. It is literally in the heart of town. You have easy access to shops and restaurants. It is a 8 minute walk to the bus station which has lines that can take you to all of the beaches, attractions as well as airport transport. Additionally, there are travel agencies that are a short 3 minute walk from the hotel that can book any tour you may want to take. There is also a lovely local beach that is a 20 minute walk from the hotel. It is a very easy walk along the shoreline and it has many restaurants and sun beds to rent for the day. Overall, this was a wonderful stay. The staff was very friendly and accommodating. The only thing that was lacking was a real breakfast. The coffee was not the best quality and the selection for breakfast very sparse. There are many local options just a short walk away. To make this a really great experience I would suggest addition more sweet and savory assortments to the menu. There is literally 3-4 choices for your breakfast menu. None of which we found interesting or flavorful.
Stayed 12 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so helpful with helping us plan our days' activities and with driving directions. Loved the rooftop breakfast and the courtyard.
Stayed 3 nights in Jul 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location overlooking Chania port
Very comfortable room with useful fridge for cold drinks and ice making. Had no problems with noise from the street below that has been mentioned in other posts. Very helpful staff to help with bus timetables etc.
Stayed 3 nights in Jul 2017

10/10 Excellent

washington DC, vicky san Wagington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel with the perfect view!!!
Upscale hotel with the perfect view of the city, lighthouse and the Turkish mosque. Very clean and close to everything restaurant and 10 mins walk to the beach. Highly recommended !!!
Stayed 1 night in May 2017