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"Room was spotless however just know if you want your room cleaned it is an extra fee. Staff were great very friendly and helpful. "

"Very clean well positioned room overlooking the marina, really enjoyed my stay!"

"Clean and spacious "

"We had a wonderful, comfortable stay at Crystalbrook Riley. The reception team was consistently helpful and welcoming, always greeting us with a smile. Our room felt fresh and clean, the amenities were modern, and the pool area was truly outstanding. The only minor issue occurred on one day of our three-night stay: we returned to our room just before lunch to find it hadn't been serviced yet. Reception mentioned housekeeping was running behind, but the room wasn't attended to until nearly 3 PM. The staff seemed under significant pressure, as I had to specifically ask them to make the bed and rinse the glasses before they finished. However, since this only happened once, it didn't overshadow an otherwise excellent experience. I’d happily stay here again!"

"The room was extremely clean and fresh. The staff were exceptionally helpful and pleasant. The buffet breakfast offered me what I needed with vegan, gluten-free options and the food was thoroughly delightful. I highly recommend this hotel for your Cairns stays."

"The staff was very helpful. Beautiful and clean room."

"The staff was very courteous, helpful , friendly, and efficient. The breakfast in the restaurant each morning was excellent. The location was great and easily walkable for the activities we had planned. "

"Clean room, big pool, good location"

"Great spacious room with all the amenities needed. Easy check in and special Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely stay again when next in Cairns. "