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Reviews of Homewood Suites By Hilton Greenville, NC

3 out of 5
Homewood Suites By Hilton Greenville, NC
420 Moye Blvd, Greenville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 97 reviews" "
Rating 8 - Good. 9 out of 97 reviews" "
Rating 6 - Okay. 1 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - new and clean. Comfortable bed, nice shower, and ironing board/iron in room which came in handy. Would definitely stay here again.
Stayed 1 night in May 2024
Response from Cheyenne on 14 May 2024
Hi Rhonda, We are so glad to hear your stay was good! The Homewood Greenville family would love the opportunity to host you again!

10/10 Excellent

Douglas

Stayed 3 nights in May 2024

10/10 Excellent

Daisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was very phenomenal. The experience truly felt personal and very at home, but extravagant at the same time.
Stayed 2 nights in Mar 2024
Response from Director of Sales on 2 May 2024
Daisha, we are so happy to hear that we were able to exceed your expectations with our customer service. We appreciate you taking the time to write such a detailed review and look forward to serving you again in the future.

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best sites that I stayed at
Stayed 1 night in Apr 2024
Response from Director of Sales on 30 Apr 2024
Shirley, we are so happy to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room and property were very clean. Hot breakfast was very good.
Stayed 2 nights in Apr 2024
Response from Director of Sales on 26 Apr 2024
Amy, thank you for your review. We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Sales on 15 Apr 2024
Briana, Thank you so much for your review. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Robyn, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff!
Stayed 2 nights in Mar 2024
Response from Director of Sales on 11 Apr 2024
Robyn, we are so happy to hear you enjoyed how clean our staff during your stay. We appreciate you taking the time to write a review and hope to see you again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would have stayed another day. The suite was not what I expected and I was pleasantly surprised. Full kitchen, work area, very large bathroom. I will look for Homewood Suites in my future travels.
Stayed 1 night in Mar 2024
Response from Director of Sales on 11 Apr 2024
Jennifer, we are so happy to hear you enjoyed our facilities and rooms. We appreciate you taking the time to write a review and can't wait to see you again soon.

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean
Stayed 1 night in Apr 2024
Response from Director of Sales on 11 Apr 2024
Tyler, we are so happy to hear you enjoyed how clean our facilities were. We appreciate you taking the time to write a review and hope to see you again soon.

2/10 Terrible

viola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Director of Sales on 5 Apr 2024
Viola, thank you for taking the time to post a review. However, we would love to get more information regarding your stay with us. If you wouldn't mind calling the hotel directly to discuss that would be greatly appreciated.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LOVED THIS HOTEL IT HAD A WORKING KITCHEN (FULL FRIDGE, BURNERS DISHWASHER) WHICH I DID NOT NEED BUT GOOD TO KNOW FOR THE FUTURE MOST COMFORTABLE BEDS, QUIET LOCATION AND BEST LINENS.
Stayed 2 nights in Mar 2024
Response from Director of Sales on 26 Mar 2024
Renee, thank you for taking the time to write such a detailed review of your stay. We are happy to hear that you enjoyed the amenities in your room as well as our location and are happy to hear you had an enjoyable time with us. We hope to see you again soon!

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and breaking ladies were all wonderful. Friendly. Sweet. Great hotel!
Stayed 2 nights in Mar 2024
Response from Director of Sales on 25 Mar 2024
Sheila, thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your time with us as well as our staff. We hope to see you again soon!

10/10 Excellent

Kashawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Sales on 25 Mar 2024
Thank you, Kashawn, we are happy you enjoyed your time with and appreciate the review. We hope to see you again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay!
Stayed 1 night in Mar 2024
Response from Director of Sales on 25 Mar 2024
Chris we are happy to hear that you had an enjoyable stay with us. We appreciate you taking the time to write a review and hope to see you again.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Director of Sales on 18 Mar 2024
Robert, we are happy to hear you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Julia

Travelled with family, Travelled with group
Liked: Amenities
Our second stay at this hotel and we’ve had a great experience both times. Friendly and helpful staff, super clean, a great location close to the campus for visitors. We will definitely come back!
Stayed 1 night in Mar 2024
Response from Director of Sales on 18 Mar 2024
Julia, we are so happy to hear you enjoy staying with us each time you are in the Greenville area. We appreciate your review, and we hope to see you again soon.

10/10 Excellent

Diamond

Stayed 2 nights in Mar 2024
Response from Director of Sales on 1 Apr 2024
Diamond, we appreciate your review and are happy to hear you enjoyed your stay.

10/10 Excellent

Terez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Mar 2024
Response from Director of Sales on 11 Mar 2024
Terez, we are happy to hear you enjoyed your stay with us as well as our staff. Thank you for taking the time to write a review and we hope to see you again soon.

10/10 Excellent

KIMBERLY, WAXHAW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Sales on 11 Mar 2024
Kimberly, thank you for your review. We are happy to hear that you enjoyed your time with us and hope to see you again!

8/10 Good

Nils, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Director of Sales on 11 Mar 2024
We appreciate your business and you taking the time to write a review of your stay with us. We hope to see you again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to ECU and ECU Hospital
Stayed 2 nights in Feb 2024
Response from Director of Sales on 4 Mar 2024
Richard, thank you for your review. We are happy to hear that you enjoyed your stay with us as well as the proximity to ECU. We hope to see you again soon!

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is brand new and decorated modern. The hotel and lobby area are kept clean. The rooms are quiet and they have a delicious breakfast.
Stayed 1 night in Feb 2024
Response from DOS on 1 Mar 2024
Melanie, thank you for your review. We are happy to hear you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Tessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new property
Stayed 1 night in Feb 2024
Response from Director of Sales on 19 Feb 2024
Thank you, Tessa, for the review. We are happy to hear that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ken
Very nice room, large, comfortable and clean. Excellent breakfast.
Stayed 2 nights in Feb 2024
Response from Director of Sales on 19 Feb 2024
Kenneth, we are happy to hear you enjoyed the size of your room as well as the breakfast. Thank you for your review and we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Director of Sales on 19 Feb 2024
James, thank you for your review. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the 2 rooms and full kitchen
Stayed 1 night in Feb 2024
Response from Director of Sales on 16 Feb 2024
Carolyn, thank you for writing a review of your stay with us. We are happy to hear that you enjoyed the accommodations in your room and we hope to see you again soon!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Director of Sales on 5 Feb 2024
Eric, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon!

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Director of Sales on 5 Feb 2024
Matthew, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon!

10/10 Excellent

Bernard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Response from Director of Sales on 5 Feb 2024
Bernard, thank you for your review. We are happy to hear that you enjoyed your stay with us as well as the property's proximity to the hospital. We hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay Room was great
Stayed 2 nights in Jan 2024
Response from Director of Sales on 5 Feb 2024
Stephanie, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hard to sleep. Walls are very thin. Other patrons were VERY loud. But I must say the women at the front desk were VERY KIND.
Stayed 2 nights in Jan 2024
Response from AGM-Assistant General Manager on 23 Jan 2024
Thank you for your feedback. We're very sorry to hear about your recent experience. Unfortunately, these things do happen and are sometimes beyond our control. This does not reflect the standard of service that our guests' deserve so if there is anything we can do to make things right please let us know.

10/10 Excellent

Leigh Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and clean. The staff were warm and welcoming.
Stayed 1 night in Jan 2024
Response from Director of Sales on 15 Jan 2024
Thank you Leigh for taking the time to write a review of your stay. We are so happy you enjoyed your time with us and hope to see you again soon!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
New hotel with great decor. Centrally located. Great stay for the money.
Stayed 1 night in Jan 2024
Response from Director of Sales on 15 Jan 2024
Tamara, we are happy to hear you enjoyed the design of our property. We appreciate your business and hope to see you again soon.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and decor
Stayed 1 night in Jan 2024
Response from Director of Sales on 15 Jan 2024
Kimberly, we are happy to hear you enjoyed your stay as well as the amenities we have to offer at the property. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Yasmine, Clayton

Stayed 1 night in Jan 2024
Response from Director of Sales on 5 Feb 2024
Yasmine, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we hope to see you again soon!

8/10 Good

Brandi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Homewood Suites is always a good time.
I’m on the road often for works and homewood suites is always home away from home. The actual room and front desk service was 10/10. The front desk support was very friendly and helpful. My room was clean and immediately ready. Now the restaurant bar was a solid 6/10. The bartender was friendly the drinks were great. In my opinion a little over priced for the area but that’s common for hotel bars. The food was not good. I was told there was an actual grill in the back but based on the temp, taste and texture of the food it seem microwaved. To be clear I would still recommend the hotel and bar just not the food.
Stayed 1 night in Dec 2023
Response from AGM-Assistant General Manager Francesca Johnson on 23 Jan 2024
Thank you for taking a moment to share your experience at the Homewood Suites by Hilton in Greenville. We are so pleased to hear you find our hotel to your liking.We look forward to welcoming you back again soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Director of Sales on 15 Jan 2024
Thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your time with us and hope to see you again.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely pleasant to talk with and hotel was spotless Even though it was fairly new you could tell it was still very well taken care of
Stayed 2 nights in Dec 2023
Response from Director of Sales on 15 Jan 2024
Richard, we are happy to hear you enjoyed your stay with us as well as the condition of the property. We appreciate you taking the time to provide your feedback and hope to see you again soon!

10/10 Excellent

Azer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Director of Sales on 4 Jan 2024
Thank you for your review. We are happy to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out were super quick and easy. Staff was absolutely friendly from the desk to cleaning services. Our room was very spacious and clean. My family was comfortable and enjoyed our stay. Would love to visit again in the future.
Stayed 1 night in Dec 2023
Response from Director of Sales on 2 Jan 2024
Tamara, we are happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Al

Stayed 1 night in Dec 2023
Response from AGM-Assistant General Manager on 29 Dec 2023
Thank you!! We are happy to hear that you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Chinna

Stayed 3 nights in Dec 2023
Response from AGM-Assistant General Manager on 29 Dec 2023
Thank you! We are happy to hear that you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Omega

Travelled with family
Liked: Amenities
The staff were excellent and very helpful.
Stayed 1 night in Dec 2023
Response from Director of Sales on 27 Dec 2023
Thank you for taking the time to write a review of your stay with us. We are happy to hear that you enjoyed your time with us and hope to see you again!

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly helpful staff. Clean. It was perfect. Great breakfast
Stayed 1 night in Dec 2023
Response from Director of Sales on 11 Dec 2023
Thank you, Wanda, for taking the time to write a review of your stay. We are happy to hear that you enjoyed your stay, and we hope to see you again soon.

10/10 Excellent

Cory

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Director of Sales on 11 Dec 2023
Cory, we are happy to hear you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging in Greenville. The best - new facility and outstanding staff with service and comfort in mind. Beautiful and well appointed rooms. Will be back.
Stayed 1 night in Nov 2023
Response from DOS on 11 Dec 2023
Chris, thank you for taking the time to write a review of your stay with us. We are so happy to hear you enjoyed your stay and we can't wait to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff associate was super helpful and accommodating. Great experience overall, would recommend to others!
Stayed 1 night in Nov 2023
Response from Director of Sales on 11 Dec 2023
David, we are so happy to hear you enjoyed your stay as well as our staff at the property. We appreciate you taking the time to write a review and we hope to see you again.

8/10 Good

Melvina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite, friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Director of Sales on 11 Dec 2023
Melvina, we are happy to hear our staff was able to help you during your stay with us. We appreciate you taking the time to write a review and hope to see you again soon.