A bit hard to find the hotel location in the crowded center of Grimstad (narrow streets, small sidewalks, and tight corners), but after we did, the location was great with views of the harbor and within walking distance of all the sights and shopping. The hotel is located just a short walk up the hill to a historic church where there is an even better panoramic view.
The room was the best we had in two weeks of traveling around Norway. Comfortable, clean and modern. Our room had skylights for view and they opened for a nice sea breeze. Breakfast was included; fresh and varied selections with something for any taste.
The hotel was clean and well maintained from what we could gather during our short visit.
Finding parking for our rental car in the downtown was the only drawback. You could pay and park in a few spaces under the hotel or find a space outside the front door among many more spaces, which were free for overnight parking from about 6 PM until 9 AM. Parking was limited to 1 hour (also free) during the day. We had no problem finding a space on the evening we arrived (end of May before the real tourisdt season) but it might not be so easy if the shops are open late during a busy time.
We did not place many demands on the hotel in our short stay, but would certainly stay there again. All four of us (two American couples) loved it.