Groothoofdspoort

I expected a room with AC when I was searching I did put WiFi restaurant AC and fridge I arrived in a room hot as h@&$ Didn’t had fridge in room and I have a diabetic child so I had to buy a cooler to put ice in it. I had to store the bag with medicine by the front desk because that was the only fridge that they could provide. They couldn’t provide a ice bucket On my very next day I had to go to the doctor with my child due to allergies (fan was dirty) and she is allergic to dust Wanted to check out and i had to lose all the money if I wanted to go “policy” pffff That was on my very first day after an 11hour flight and the next day.

Great property, unique decor and updates, large rooms, very friendly and helpful staff. Milo was outstanding !

Amazing location for everything in Rotterdam. Free coffee and filtered water. Comfortable room.