Apartment, 1 Bedroom | Private kitchen
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Reviews of Beachcross Villa Apartments

3 out of 5
Beachcross Villa Apartments
Reduit Beach Avenue, Gros Islet

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 73 reviews" "
Rating 8 - Good. 29 out of 73 reviews" "
Rating 6 - Okay. 7 out of 73 reviews" "
Rating 4 - Poor. 5 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sherise

Stayed 2 nights in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities
Bug carcasses around bathroom and dining table. It was a decent 2 bedroom for the night. We didn’t have info on check out, office was locked. Overall nice, and met the need. Close to shopping and restaurants
Stayed 1 night in Mar 2024

8/10 Good

Sandra

Travelled with partner
Disliked: Property conditions & facilities
Quiet property with friendly people who live there long term. Walking distance to Reduit beach and Spinakers bar and restaurant with decent prices and good food. Accommodation is basic but adequate. Small pool but it’s all you need.
Stayed 7 nights in Mar 2024

4/10 Poor

Taressa

The Villa needs work. The pool area was not so clean and the apartment had a funny smell as we entered (I mentioned this to the person who took me to the apartment). When the bedroom sheets were changed; they smell uncleaned , as though they were not washed properly.
Stayed 4 nights in Mar 2024

4/10 Poor

rick

Travelled with partner
Pool area was nice. The apartments on the street side very noisy. Apartment furniture was very dated. Office never reachable. Out of water two days.
Stayed 10 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place - close to beach and many nice restaurants.
Stayed 1 night in Feb 2024

4/10 Poor

Judith Christensen, Creston

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good things: location is across from beach, close to several restaurants, walking distance to town. Pool is nice and air conditioner in bedroom worked well. Pictures from websites do not reflect actual condition in 2024. Villas are very tired, outdated and in desperate need of repair, renovations/cleaning. Stayed in two different apartments. First one very dark, front double door was covered in curtains and opened into small sitting area about 3x5 feet. Furniture dirty with crumbs, sand under cushions. Kitchen and dishes poorly equipped and not properly cleaned. Microwave rusty. Fridge extremely noisy, people in the next apartment were woken up in the night by the noise. Shower did not drain properly so you ended up standing in 1-2 inches of water. We moved to different room on courtyard side. Furniture worn, dirty and some broken. Fridge rusty inside and out. Air conditioner leaked water on the floor. Mismatch of dishes and utensils, only a few of each. Sink had no plug. Only two saucepans and tired old microwave. TV losing its color. Flower boxes of dead plants on balconies and around pool. Housekeeper was very kind and helpful, however, we believe her ability to maintain the entire complex is limited by her time and resources. Nightmare laundry facilities. Two washing machines, one badly rusted. An old commercial dryer shredded some of our clothes. Can only dry clothes on lines outside laundry. Lots of potential if only it was updated and better maintained.
Stayed 20 nights in Jan 2024

8/10 Good

James

Liked: Room comfort
Special little hideaway
Perfect location for food and entertainment and most of all beach fun.
Stayed 3 nights in Dec 2023

4/10 Poor

Tyreese

Liked: Cleanliness, amenities, property conditions & facilities
The property was situated in an excellent area. Room was cozy and clean however the fridge was annoying as it made noise all night long. Staff never welcomed us properly and seemed to be in a rush upon our arrival and never did any follow up to ensure that everything was to our liking.
Stayed 5 nights in Dec 2023

8/10 Good

James

Liked: Room comfort
Could not have a better location in my opinion.
Stayed 10 nights in Dec 2023

10/10 Excellent

glenroy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for your kindness extended to my sister and her husband-the Andersons from Guyana.
Stayed 3 nights in Aug 2023
Response from the manager karim on 29 Aug 2023
you most welcome hope to see them again.

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, amenities
We had a 2 bedroom apartment with 2 bathrooms, one bathroom was updated and one was outdated. Beds were comfortable; the rooms could've used more furniture like dressers and bedside tables, but there was a big closet and a mirror in each room, which was a plus. There was AC in each bedroom and in the kitchen/living room area. The kitchen was not equipped as we expected (only 2 glasses and wine glasses for an apartment that sleeps 4). Glad I brought the basics with me (oil, vinegar, salt, pepper, spices, coffee filters, coffee, etc.) because there was nothing in the cupboards. You can use the laundry facilities at your own risk, the machine ruined some clothing but it's convenient to have. Bring your own detergent. Location is the best, right across the street from the beach and walking distance to restaurants. It was carnival time and our area was very quiet. Would definitely stay again, it was inexpensive and very convenient.
Stayed 7 nights in Jul 2023
Response from the manager karim on 31 Aug 2023
thank you for coming hope to see you again.

10/10 Excellent

SUNNY

Stayed 1 night in Jun 2023
Response from karim on 25 Jul 2023
Hope we see you again soon.

8/10 Good

Wesley, Fountain

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quite little place with basic amenities. Good use of space in the rooms and conveniently located where we wanted to be. Public beach access and police station right across the street. Restaurants and grocery within ready to moderate walking distance. Pool was small but clean and the staff was friendly.
Stayed 1 night in May 2023
Response from karim on 26 May 2023
thank you hope to see you again.

8/10 Good

Chandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to beach, and safe, could do with a little repair
Stayed 4 nights in Sep 2022

4/10 Poor

shermaine

Travelled with family
Disliked: Amenities, property conditions & facilities
Property has a lot of potential but needs great improvement. Run down rooms.
Stayed 6 nights in Aug 2022

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean
Stayed 5 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Place needs cleaning and it was close you all need to take it off the website I also need you all to refund me my money ASAP I can’t get through to you all at all
Stayed 2 nights in Jul 2021

10/10 Excellent

Andriy

Liked: Cleanliness, staff & service, room comfort
Perfectly located nice and quite apart Hotel
It was amazing stay, few steps from the beach, about 700 m from Massy food stores and shopping centers. Hotel is not fancy but quite, with nice patio with lots of flowers, good to spend days and eveqings near the swimming pool, lots of restaurants around. Elithabeth, hotel administrator, was very helpful, arranged drinking water delivery for us , helped with any issues arrised quickly and professionally, Very recommend.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was near the beach, it was clean and well maintained for an older Property, very pretty!
Stayed 3 nights in Jan 2020
Response from Beachcross Villa Apartments on 3 Feb 2020
We at Beachcross Villas would like to thank you for staying with us and hope to welcome you back. We take pride in the service that we give and happy to know that made your stay beautiful.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! Right across the street from the beach and a 5-10min walk to all the bars, restaurants, and grocery stores.
Stayed 6 nights in Aug 2019
Response from Beachcross Villas on 28 Aug 2019
We at Beachcross Villa Apartments, Thank you for choosing to stay with us and we are pleased to know that we were a part of you having a wonderful vacation. We do hope that we would have the pleasure to welcoming you back here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Beachcross Villa Apartments on 27 Jun 2019
We at Beachcross Villa Apartments, would like to thank you for staying with us and we are thrilled that you had such a wonderful stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2019
Response from Beachcross Villa Apartments on 1 Apr 2019
We at Beachcross Villa Apartments would like to thank you for choosing to stay with us and hope to welcome you back with us.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Wonderful location can use a bit of an undated. Excellent check in. Air conditioning works amazing. Very safe
Stayed 2 nights in Feb 2019
Response from Beachcross Villas on 4 Mar 2019
Hi Alyssa, Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Pros: Elizabeth was there for check in on the late side. excellent location for the beach, restaurants, and the town. quite area.Air conditioning excellent as well as lighting. TV worked well.Kitchen good for cooking. cons: No extras in the kitchen. was warned by other reviewers to bring your own napkins, coffee filters, coffee, salt, pepper. had the bare minimim. Wifi was poor. Elizabeth had to come by serveral times and the signal was weak. The rooms need to be updated. had a 2 bedroom unit and the bed was too big to use the draw space. need to put one in the closed. The pool is not kid friendly. No shallow area and hard to get in for people with arthritis. no antislip pads on exiting. Slipped on a wet tile.
Stayed 4 nights in Jan 2019
Response from Beachross Villa Apartments on 10 Feb 2019
We at Beachcross Villas thank you for having stayed with us. We do not generally leave these additional supplies in the room, since some persons can be turned off using what someone else may have left behind. I do understand your quandary. We are also sorry to hear that you did slip coming out of the pool, and we will continue to do the best we can to make all our guests happy, comfortable, and safe.

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for budget travelers
Good value for price paid. Location is excellent. Just a 2 minute walk to Reduit Beach. 10 min. walk to center of town.
Stayed 7 nights in Jan 2019
Response from Beachcross Villa Apartments on 23 Jan 2019
Thank you Rodrigo, I can assure you we at Beachcross Villas continue to strive to keep all of our guests happy

8/10 Good

Casey

Liked: Cleanliness, staff & service, room comfort
Would definitely book again but needs improvements
Pros.... great location. Literally right across from the beach, which is a five minute walk. Close to all of the restaurants and stores. We shopped at the local super market, which is a 10 minute walk, because we prepared our meals. Staff is great. Elizabeth and the housekeeper ate really nice. Always courteous and accommodating. Some long term residents live there and a very friendly. Overall, very clean and there is daily housekeeping. Updated kitchen, had everything we needed. Cons...needs to be upgraded. Living room furniture needs to be replaced asap and also the mattresses, because they were not comfortable. Although it didn't bother us too much because we were out all day. Some cosmetic improvements are definitely needed. New rugs, shower door needs a new magnetic strip to keep it closed. Bathroom mirror is old and should be replaced. If the owner invests in these improvements, this place would definitely get a 4+ rating. We would definitely visit again but hope the owner really considers this rating and most of the others, which basically say the same thing.
Stayed 7 nights in Jul 2018
Response from Beachcoss Villa Apartments on 4 Aug 2018
Hi Casey it was indeed a pleasure having you and family on property. We will continue to strive to make the property and unforgettable place to be.

6/10 Okay

Barrett, Eastern Ontario, Canada

Disliked: Property conditions & facilities, room comfort
Reasonable Price Close to Beach & Restaurants
The yard, pool, deck were nice - true assets. Great place to tan or read and to get away from the sand and the hawkers on the beach. Generally, things were kept clean & ordered. Quite quiet in the evening & at night. The staff was generally available. Regular maid service is available, except Sunday. Reduit Beach was across the road and several restaurants (several of the most expensive ones) were close by, even if one was on foot. Downtown was only a 10-min walk away. Since we always make our own breakfast and lunch, we rented an apartment with a kitchen, But there were no condiments (salt, pepper, oil, filters...) - to do even basic cooking, EVERYTHING had to be bought - at outrageous prices & in large quantities - in town. The utensils and cookware were rudimentary. The wine glasses were champagne flutes. Our drip coffee maker didn't work - wrong carafe. It took 3 days to secure a French press instead. Glass top on the DR table was missing, making for a rickety place for a glass or bottle. LR furniture barely comfortable. TV reception was almost always fuzzy. Frayed towels. Taps/shower sputtered and the temp fluctuated at will. Laundry machines had to be reset every cycle (so laundry was a day at the apt).
Stayed 15 nights in Mar 2018
Response from Beachcross Villa Apartments on 5 Apr 2018
Once again we at Beachcross Villa would like to thank you for staying with us. It was indeed a pleasure having you here. We have taken note of the concerns mentioned and will work towards better service to all future guests.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Great location with mixed accommodations .
A great location across the street from the local beach . The apartment complex had a small pool with a couple of reclining beach chairs. Our room needs some additions such a new bedroom carpet, clean curtains or new ones .bathroom was ok . Spray paint in cabinets and gas stove would improve room
Stayed 5 nights in Mar 2018
Response from Beachcross Villa Apartments on 17 Mar 2018
We would like to thank you once more for staying with us, and most definitely will work towards a greater guest satisfaction.

10/10 Excellent

Frank, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice close to beach.
Loved our studio. Elizabeth and staff were wonderful. Across street from beach. Easy walk to Rodney Bay restaurants, bars, casino and shopping.
Stayed 7 nights in Jan 2018
Response from Elizabeth on 24 Jan 2018
we at beachcross villas would like to thank you for choosing to stay with us. We try our best to make sure our guest are as comfortable as possible and we are happy that you enjoyed your vacation with us. We do hope that we would have the pleasure of having you back with us in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
One minute walk to the beach, fully equipped kitchen, everything you need rerally. Practically speaking it's a great place to stay. Comfort wise, it's not as good as other places I've stayed in Gros Islet, it's quite noisy and the rock hard bed made it difficult to sleep. Overall I was quite happy witth the place seeing as it's much cheaper than the surrounding hotels and resorts
Stayed 6 nights in Aug 2017
Response from Beachcross Villa Apartments on 28 Aug 2017
Once again thank you for choosing to stay with us. We are sorry to hear that you did not feel comfortable in your bed, and that the place was noisy. We will continue to strive in making all our guests as comfortable and relaxed.

8/10 Good

Sunil , Trinidad

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to beaches, night life activities
EXCELLENT LOCATION for a great vacation I recommend Beachcross to anyone
Stayed 2 nights in Jul 2017
Response from Beachcross Villa Apartments on 24 Jul 2017
We at Beachcross Villa Apartments would like to say a huge thank you for staying with us. We will continue to keep all our guests happy and satisfied. Looking forward to welcoming you back.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great efficiency apt in convenient location
A suitable efficiency apartment. Smaller than expected, but adequate for the job. Great location across from beach & good restaurants. Easy walking distance to downtown area. Staff was delightful and helpful with tips, ordering taxi, etc. I would stay there again with no hesitation.
Stayed 4 nights in Jun 2017
Response from Beachcross Villa on 8 Jul 2017
We at Beachcross Villa Apartments would like to thank you for the great review, and looking forward to welcoming you back. It is delightful that you did enjoy your stay here with us.

8/10 Good

Shanice, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Beachcross
Elizabeth was an awesome hostess. Our flight was canceled due to a tropical storm watch and Elizabeth was understanding and changed our reservations to accommodate our rescheduled flight. Upon our arrival she greeted us with a warm smile and proceeded with our check in. She made us feel right at home and encouraged us to get as comfortable as possible and if we needed anything do not hesitate to call her. Her check out time was 11am but she was kind enough to allow us to leave at 1pm instead as our flight was at 330pm
Stayed 3 nights in Jun 2017
Response from Beachcross Villa Apartments on 30 Jun 2017
We at Beachcross Villa Apartments would like to thank you for your stay here with us and will continue to strive to making our guest happy and at home.

10/10 Excellent

Cher, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel , access to everything
My family enjoyed staying at this villa. Comfortable. Safety, right opposite police station. Beach access, opposite villa and very close access to restaurants, supermarkets and banks. Extremely helpful and friendly staff and to the taxi driver who was there at our call. Thanks beachcross. Will definitely come back to you.
Stayed 2 nights in Jun 2017
Response from Beachcross Villa Apartments on 30 Jun 2017
We at Beachcross Villa Apartments would like to thank you for staying with us and looking forward to welcoming you back

10/10 Excellent

Anna, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the beach
Nice hotel, one of the best beaches in St Lucia across the street, walking distance to Rodney Bay town with well supplied supermarkets. Quiet and safe neighborhood. Plenty restaurants around... Nice places to visit : Pigeon Island - take a water taxi from the beach Lucian Country Life Market in Castries Mud baths are overrated Bargain your taxi rates
Stayed 9 nights in May 2017
Response from Beachcross Villa Apartments on 21 Jun 2017
We at Beachcross Villa Apartments are happy that you had a great stay here with us. It was indeed a pleasure having you on property, helping make your vacation what you planned it to be. Do hope we would have the pleasure of welcoming you back.

10/10 Excellent

Julie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for beach life
I found the location absolutely fantastic for the type of holiday I had planned. "BEACH LIFE" Elizabeth was absolutely fantastic in everyway, very patient and helpful considering on arrival my card would not work and she waited till the next morning to get it resolved. Helpful in giving me advice, solutions and alternatives to all my enquiries. My room was excellent I had a two bedroom apartment overlooking the pool, my room was spacious with all the amenities required in the kitchen, internet access throughout my stay and a working tv (if reqd). Unfortunately, the cleaner had failed to change my bedding on request, however with Elizabeth's intervention this was resolved, I enjoyed the full comforts of my apartment with all Air conditioning units working without any problem. should there be any improvement I would suggest a more innovative "look" for the pool area which was not inviting enough for me to consider using.
Response from Beachcross Villa Apartments on 27 May 2017
We at Beachcross Villa Apartments, would like to thank you for the review. We will continue to strive to better our best and that the next time you visit you will enjoy your stay even more so.

8/10 Good

Selly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Met my needs
It was a wonderful experience. The staff were.friendly and i would definitely return. I would recommend the option of having television in the bedroom I will definitely be recommending Beachcross to others
Response from Beachcross Villa Apartments on 15 May 2017
Selly, It was definitely a pleasure having you stay at Beachcross Villa Apartments. We are happy that you did enjoy your stay with us and are looking forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beach, Shopping Restaurants/Bars Police
Good access and quiet Thats all you will get from me or I shall not respond
Response from Beachcross Villa Apartments on 7 May 2017
We are happy that you enjoyed your stay with us and do we work towards improving on the concern mentioned. Do hope that we would be able to welcome you back.

10/10 Excellent

Sheena, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation
Hotel staff are great. Elizabeth is awesome! She provided a taxi service for airport pick up. She also made sure everything I needed was taken care of. Hotel room is nice. AC unit is very strong and kept the whole room cool. There's one AC in the bedroom and one in the living room but you only need one to cool off the whole place. Kitchen was perfect and fully equiped. Bathroom was nice as well. You do need to bring an outlet converter because all the outlets are euro style. Elizabeth was kind enough to provide me a spare converter. The pool is small and simple but nice. The beach location is PERFECT! The hotel is literally across the street. The police station is across the street as well. All the stores are about a 10min walk(food shopping, pharmacy, liq store, etc). There are restaurants next to the hotel and all along the strip, walking distance. Overall, I love this hotel because no one bothered us our whole stay. Some hotels will try to convince you to do this, sign up for that, go here, go there..etc. We came on vacation to enjoy and do as we please and not get hussled to sign up for stuff. This place is literally your own apartment! Other guest were very friendly as well. Another plus is the location and amenities. We wanted to be close to the beach and we got it. We also wanted to cook our own bf and lunch to save money and go out for dinner/drinks and we were able to do that by staying at this hotel. I definitely will stay here again and again!!!
Beach across the street
Rodney Bay
The Pitons
Botanical garden
Response from Elizabeth on 7 May 2017
Thank you Sheena, It was a pleasure having you on property and looking forward to welcoming you back. Our motto is that it is your Home Away from Home, and happy that you got exactly that. Once again thank you for choosing to stay with us.

10/10 Excellent

Charlene, New York, NY

Liked: Cleanliness, staff & service, room comfort
Great Value and Location!!
Great place with reasonable prices and a great area. Maybe fix some small things in the room but overall I'm very satisfied.
Response from Beachcross Villa Apartments on 7 May 2017
Thank you Charlene, It was a pleasure having you and the ladies here. We definitely will work on the improvements required. Hoping to welcome you back

10/10 Excellent

DM, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, directly across from the beach
Perfect location, across from beach, walking distance to restaurants and shopping! 3 ladies travelling together stayed and we felt very safe and comfortable! Thank you Elizabeth!
Response from Elizabeth on 8 Apr 2017
We at Beachcross Villa Apartments truly appreciate your feedback. It was a pleasure having you ladies stay with us and will welcome you back any time.

8/10 Good

steve, w

Liked: Cleanliness, staff & service, room comfort
Good enough, pay for what u get
Didn't want to pay big bucks to be on beach. This was nice because the beach access was right across the street next to police station and didn't have to worry about walking home at night. Good area at beach for st Lucia. Restaurants are near by. Rooms were clean but the place needs some upgrades. Things move slow on the islands so give it time. Still good place.
Response from Beachcross Villa on 8 Apr 2017
Hi Steve, Happy that you enjoyed your stay with us. We are working towards having the best available space for our guests. In time we will get there.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit!!
Great place, in a perfect location...Staff were absolutely wonderful...Very friendly. Will most definitely be going back!!!! Saint Lucia is absolutely breathtaking!!!!
Response from Beachcross Villa on 23 Mar 2017
Hi Keith, It was great having you here. Hope to welcome you back.

8/10 Good

Steph, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the beach
The location is excellent. Right across from the beach and walking distance to lots of stores and restaurants/entertainment. It is not the newest hotel and could use a slight upgrade but I would stay again. The kitchen could also be better stocked with things like dishsoap, sponges, dish towels, paper towels. It is very homey feeling which is not bad. Clean and great attentive staff. Seems like people who visit stay for a long time.
Response from Beachcross Villa on 13 Mar 2017
Hi Steph, Thanks for your review, and your suggestions have been considered, do hope we will have the pleasure to welcome you back.

6/10 Okay

Janella, NY

Liked: Staff & service
Close to everything
Our stay at Beachcros's was perfect for our short stay. It was right across from the beach and police station. It is in short walking distance to all restaurants. If you have small children, do not put them into the pool. It starts at 5 ft. Overall, we were satisfied.
Response from Beachcross Villa on 26 Feb 2017
Thank you Janella, It was a pleasure welcoming you on property and do hope that we have the pleasure of having you back. sorry to hear that you did not feel comfortable in having Alex in the pool. Once again I thank you for choosing to stay with us.

8/10 Good

Kara, Edmonton, AB

Liked: Staff & service
Great Staff
Response from Beachcross Villa on 17 Nov 2016
We thank you Kara for your review and will work towards the recommendations mentioned. Beachcross Villa Apartments hope to have the pleasure in welcoming you back and that your stay would be even more pleasurable.

8/10 Good

Mark, Ttinidad

Liked: Cleanliness, staff & service, room comfort
Family vac
The receptionist was excellent friendly accommodating . The room served its purpose for family holidays.excellent location . The decor is a bit outdated however the warmth of the receptionist along with the location (it's opposite the police station)
Response from General Manager on 29 Aug 2016
Thanks Mark for the feedback. We always love hearing what our guests think of their space and what we can improve on. We do hope that Beachcross will continue to be the family home that you come to when on vacation.

2/10 Terrible

Mrs Dawn, Feltham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachcross Villa Apartments 2016
The hotel looked nothing like the pictures on the website. It was run down and not very clean. I had to ask for clean pilllows on arrival as the ones they supplied us were filthy. So was the mattress. We had ants and cockroaches in the room so we couldn't store any food we had bought, except in the fridge. The high speed internet was not very high speed and this was so important to why we booked as i had to work whilst i was staying. The sofas were dirty and the springs were coming through the seats so you couldn't sit on most of them. I would not recommend it to anyone and i will never stay there again. It needs to be cleaned up thoroughly and decorated to a respectful condition.
Response from Beachcross Villa on 1 Aug 2016
We at Beachcross Villa appreciate your feedback and will do our utmost best to improve on the areas that we have failed in. I believe I was misguided thinking that you were having a wonderful vacation. Once again I thank you for your feedback and will work towards improving on our shortcomings.

10/10 Excellent

Murphey, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but sweet, loved every minute being here!
In terms of grandeur, Beachcross Villas wouldn't be 5 star, but it is a gem all on it's own. First off, it's very affordable if you want a nice vacation but on a tight budget. The rooms were clean on arrival and were cleaned daily by a sweet little lady. Fresh towels and linens changed daily as well. The other room amenities were great: a/c, hot/cold water, cable tv, refridgerator, stove, microwave.... The pool is a bit small but was safe for my 11 year old son and there is a small, lovely area to eat or lounge around the pool. The villas are located on the perfect spot. A minute walk to Reduit Beach and 5-10 minutes walk to fabulous restaurants and duty-free shopping.
Response from Beachcross Villa on 28 Jul 2016
We thank you for writing your review, and are happy that you had a great time with us. I do apologize for the setback with your wifi and will definitely look into it. The best part was seeing that smile on your son's face every minute of every day. I am pleased that he had a fabulous birthday and that will be memory that I will forever cherish.