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Hotel Kristall

4.0 star property
Hotel in Grossarl with full-service spa and sauna

Choose dates to view prices

Photo gallery for Hotel Kristall

Property grounds
Exterior
Sauna, hydrotherapy
Superior Studio
Family Room | Living area
Nestled in the mountains, Hotel Kristall is an upscale retreat that combines adventure and relaxation. Enjoy a massage at Sauna, the on-site spa, or challenge yourself with hiking/biking and archery; unwind on the terrace or explore the playground and arcade/game room. With a bar nearby to cap off your evening, this hotel offers endless ways to make memories.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Spa
  • Housekeeping
The current price is €193
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 22 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View

Deluxe Double Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Mountain View

Superior Double Room, Non Smoking, Mountain View

Superior Double Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Family Room, 2 Bedrooms, Non Smoking

Family Room, 2 Bedrooms, Non Smoking

Family Room, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Queen Sofa Bed

View all photos for Family Room (Kritall Erker)

Family Room (Kritall Erker)

Family Room (Kritall Erker)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Standard Studio, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bedrooms
Hairdryer
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bedrooms
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bedrooms
Hairdryer
  • 37 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bedrooms
Hairdryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Bunk Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
2 bedrooms
Hairdryer
  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds
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About the area

Map
Unterbergstraße 12, Grossarl, 5611

What's nearby

  • Grossarltal Ski Resort - 1 min walk - 0.0 km
  • Hochbrandbahn - 5 min walk - 0.4 km
  • Panoramabahn Großarltal 1 - 13 min walk - 1.1 km
  • Liechtenstein Gorge - 21 min drive - 13.9 km
  • Alpentherme Gastein - 44 min drive - 46.4 km

Getting around

  • St. Johann im Pongau Station - 14 min drive
  • Salzburg (SZG-W.A. Mozart) - 57 min drive

Restaurants

  • ‪Gasthaus Liechtensteinklamm - ‬21 min drive
  • ‪Klamm Fürst - ‬21 min drive
  • ‪Thomaselli Après Skibar - ‬32 min drive
  • Wolke 7 - Sky Lounge Grossarl
  • ‪Almstad'l zum Hias - ‬31 min drive

About this property

Hotel Kristall

Upscale hotel in the mountains
A terrace, a playground and an arcade/games room are just a few of the amenities provided at Hotel Kristall. Active travellers can enjoy amenities, such as archery and hiking/biking trails, at this hotel. Treat yourself to a massage or hydrotherapy at the on-site spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Free newspapers, a front desk safe and tour/ticket information
Room features
All 54 rooms boast comforts, such as free international calls and premium bedding, in addition to perks, such as heated floors and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with heated floors and showers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Sauna
  • Segway rentals/tours
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Built in 2005

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8 AM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kristall Grossarl
Kristall Grossarl
Hotel Kristall Hotel
Hotel Kristall Grossarl
Hotel Kristall Hotel Grossarl

Frequently asked questions

Is Hotel Kristall pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Kristall?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Kristall on 3 Nov 2025 start from €186.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kristall?

Self-parking is free at this property.

What time is check-in at Hotel Kristall?

Check-in start time: 8 AM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kristall?

Checkout is at 10:30 AM.

Does Hotel Kristall provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Kristall located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Grossarltal Ski Resort and Hochbrandbahn. Panorama Cable Car and Panoramabahn Großarltal 1 are also within 15 minutes.

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Reviews

Hotel Kristall Reviews

9.8

Exceptional

10

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

Reviews

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer war es wieder perfekt
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk vistelse!

Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach nur toll!

Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020

10/10 Excellent

Gerhard, Wartberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wanderurlaub

War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel in montagna

Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019

10/10 Excellent

Fred, Brussel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hotel en niet te groot

Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim. Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet. Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Stayed 14 nights in Aug 2018

8/10 Good

Wilma, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

neu renoviert, sehr geschmackvoll

Service wird ganz groß geschrieben! Auch das Essen war sehr gut und abwechslungsreich
Stayed 7 nights in Sep 2018

4/10 Poor

Silja

Liked: Cleanliness

Alt for dyrt!

Roligt sted, rent. Restauranten har ikke åben om mandagen. Alt for dyr pris!!!
Stayed 1 night in Jul 2018

10/10 Excellent

Peter, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbarer Aufenthalt

Wir hatten nur Zeit für einen Kurzurlaub, es war also eine Freude, dass alles ausgezeichnet da war. Personal sehr zuvorkommend, Qualität und Einrichtung 1-A, Essen auch super (sogar fast zu viel), kann nur empfehlen
Stayed 2 nights in Jul 2018

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in the Alps

This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018

10/10 Excellent

Kathrin, Sachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winterurlaub

Das Hotel befindet sich an der Skipiste, diese ist zu Fuß nach 7 Minuten zu erreichen. Ideal zum Skifahren. Das gesamte Personal ist sehr freundlich, zuvorkommend und höflich. Frühstück und Abendessen lassen keine Wünsche offen. Es war sehr abwechslungsreich und geschmacklich auch sehr gut.Der Wellnessbereich ist ganz toll angelegt und lädt zum entspannen ein. Die Zimmer sind modern eingerichtet,sehr sauber und mit allem ausgestattet was man sich nur wünschen kann.
Stayed 7 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines, schönes Hotel

sehr schönes, familiäres Hotel. Das Personal war sehr freundlich und hilfsbereit
Stayed 7 nights in Oct 2017

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut geeignet für Familien

Sehr freundliches Personal, sehr guter Service, sehr kinderfreundlich (Spielraum & Streichelzoo), gutes Essen
Stayed 4 nights in Oct 2017

10/10 Excellent

Romoca, stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very nice Staf. The relax departement was very nice. Good food (I'm afraid...;)) we really enjoyed our stay at Kristall and we have no doubts, what so ever, to go back again. Acctually planning for it but this time with my husband.
Stayed 4 nights in Sep 2017

10/10 Excellent

Martin Laue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

We really enjoyed our two days at Hotel Kristall. Despite last minute booking and late arrival the same day we recived dinner (we had the half board pakage). Friendly service and ideal location for various trips in the area. The food was good. Really good morning buffet with a large selection of breakfast items. The dinner in the evenings was of fine quality. Out side the hotel there was a great playground and our kids especially enjoyed the rabbits whicg they played a lot with.
Stayed 2 nights in Jul 2017

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP

super hotel met een grandioze prijs/kwaliteitsverhouding. Heel lekker van eten. Supervriendelijk en gemoedelijk personeel. Een familiehotel de naam meer dan waardig.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotelzimmer in Pistennähe

Tolles Hotel, schönes Zimmer mit großem Bad. Lage auch sehr gut - in 2 Minuten zu Fuß auf der Piste Essen ausgezeichnet, Wellnessanlagen sauber und gut ausgestattet