Grotta del Trullo

After reading the reviews on this hotel I was nervous On arrival some parts were better than I thought, others worse I e mailed the hotel before arriving and did not get a reply, I e mailed again and got no reply, on chasing I eventually got a reply! Poor When booking the shuttle the gentleman was rather rude, reception lady that checked us in was very efficient, on checking out the gentleman was curt and unhelpful Room was ok Breakfast was probably the worst I have ever had, set up in a conference room with rows n rows of tables, the food was bland and poor, very disappointed

Five stars? Not even close. Closer to a motel 8 with a nice lobby. Peeling paint in the shower, stained floors, no hot water one morning and yes.. there are bugs. Have bites all over my legs. Coffee in room is two packets of freeze dried nescaffe. What 5 star hotel would have any of those? Not sure what else to say but to read the other comments and be assured that they’re true.

We thought this hotel was charming. On arrival we received a friendly and efficient check in by reception. Our room was clean and we appreciated the very effective air conditioning and the small fridge in room. Breakfast was lovely and varied. Hotel was in a great location. Easy to park and near good shops and restaurants. Recommend!