Mercer Hotel Guide - Grove City Premium Outlets hotels in Mercer, United States of America.

"Clean room and staff were really helpful."

"Friendly staff. Rooms are clean and neat."

"There was no option to check in early because "housekeeping wasnt done cleaning the rooms". There were only 2 people working there and they were at the desk. NEVER saw ANY housekeeping staff OR evidence they existed since our rooms were NOT CLEAN when we were finally allowed to check in. Elevators out of order. Pool was freezing AND green. Card locks to exterior doors not working (anyone off the street could walk in to guest room hallways) toilet was wobbling. Showers were mildewed. When power went out due to a car accident NONE OF THE EMERGENCY EXIT SIGNS WORKED. There was more but not enough room here to list everything. We took pics and will be reporting them to Radisson corporate and probably the local fire inspector. Could have been a decent stay if it had been safe and clean. Oh, their idea of breakfast was coffee and a bowl of apples and oranges. Restaurants and bar were not open. Might be a fun stay if sleeping in abandoned places is your thing. The beds were comfortable and clean. No ice machines. Both men who worked at the desk were rude but that was probably because they were tired of dealing with complaints. My daughter and her partner stayed across the hall and the night the lights went out her manual lock fell apart. She went to lock the door and it fell off in her hand. Could have been a great place to stay, even without the pool and other "amenities " if it had been CLEAN and SAFE at the bare min. if this review is removed, i will NEVER trust hotels.com"

"Staff was very friendly. The blankets were light on the bed."

"The breakfast is very limited, nothing hot. Had to ask for towels for pool."

"Decent stay for price, weak breakfast"

"Great area, clean room, nice staff."

"We stayed in a suite, which I didn't mind paying about a hundred dollars more than usual.($265) All I expect for that is a great bed and a great shower. The bed was ok, not super comfy cost, but ok. The shower was ridiculous though! The only way to have it hot enough was to have it barely on... Sprinkle barely cover it! After driving 11 hours and paying that much? Not very nice! "

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