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Reviews of Casona Tlaquepaque Temazcal y Spa

3.5 out of 5
Casona Tlaquepaque Temazcal y Spa
Calle Zaragoza 73, Entre: Calle Palmas y Calle 5 de Mayo, Tlaquepaque, JAL

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 15 out of 91 reviews" "
Rating 4 - Poor. 9 out of 91 reviews" "
Rating 2 - Terrible. 12 out of 91 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luz

Stayed 1 night in Apr 2024

8/10 Good

Luz

Liked: Cleanliness, amenities, property conditions & facilities
Its a beautiful house center Tlaquepaque jalisco. Close to El parian. Safe neighborhood
Stayed 1 night in Apr 2024

10/10 Excellent

JOSELUIS, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theme Decoration
Stayed 1 night in Jan 2024

6/10 Okay

Sekai

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom condition was disappointing. The shower area specifically needed maintenance.
Stayed 2 nights in Jan 2024

2/10 Terrible

Maricela

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet and unique
Stayed 4 nights in Nov 2023

10/10 Excellent

Sylvia

Staff was amazing no complaints
Stayed 4 nights in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from SALUDOS. on 23 Aug 2023
Agradecemos su preferencia

8/10 Good

Araceli

Travelled with group
Liked: Cleanliness, property conditions & facilities
I will definitely be back
Stayed 1 night in Jun 2023
Response from Good Day. on 24 Jun 2023
Thanks for hosting with us. Well wait for you

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
- we were on the road side so it was quite noisy - lovely big bed - staff were friendly - the kitchen had closed so no breakfast but I think they should at least put on some coffee. It's not that cheap a place.
Stayed 2 nights in May 2023
Response from Good Day. on 5 Jul 2023
Tomamos sus consideraciones en cuenta y agradecemos su estancia

8/10 Good

rebecca

Travelled with partner
Liked: Cleanliness, staff & service
The only thing is that they don’t have AC only fans and ceiling fan and I am always hot
Stayed 1 night in Mar 2023

4/10 Poor

Rene

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property is walkiydistance from all restaurants and bars but I felt like I was hoodwinked. Non of the amenities on the website were available. We had to share the iron with other guests.. the towels were so old they had holes in them. Not to mention that the only way to lock our doors at night was a small latch. Which is a huge safety issue for me. The shower door fell on my while I was exciting the shower and when I told the lady in charge she just said to be careful next time I showered. My family and I were very disappointed. Also apparently there’s a safety concern regarding customers personal information being shared . We got strangers calling our cell phones asking questions pretending to be staff at hotel.. definitely won’t be returning or recommending this hotel.
Stayed 4 nights in Feb 2023

8/10 Good

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint & 2 blocks to Tlaquepaque
Stayed 1 night in Feb 2023

4/10 Poor

Orla

Stayed 2 nights in Feb 2023

4/10 Poor

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property have no breakfast
Stayed 2 nights in Jan 2023
Response from Good Day. on 27 Jan 2023
The property does not include breakfast. we look forward to seeing you soon. good day

6/10 Okay

BLANCA

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property is unique with different rooms, not too many. Unfortunately, they gave us a room, Sor Juana, with no windows, very dark. You needed to turn the lights in order to see. Also, it was right next to the reception area. Too noisy. Other than that, it's a cute place. Great location.
Stayed 2 nights in Dec 2022
Response from Good Day. on 15 Jan 2023
Good morning, thank you for your comments, we hope to see you soon, we are at your service.

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, room comfort
Check your reservation directly day before
Place was clean and location was perfect but our room had been given to someone else who "paid cash" even though we arrived hours before check-in. They honored our reservation but person before us was on a tour with our room key. They gave us a padlock but when we went to bed, we still could not lock our door.
Stayed 1 night in Nov 2022
Response from Good Day. on 14 Dec 2022
Hello good morning miss rose, sorry for the inconvenience but remember that the delivery of the room was wings 2 pm in the afternoon and we did our best to deliver it to you before and on time, and remember to put in your reservations the number of people who are going to enter since you had 1 person on the platform and 3 people entered, We look forward to seeing you soon, thank you for your comments.

8/10 Good

Berenice

Liked: Cleanliness, staff & service, room comfort
Cute little spot within walking distance to Tlaquepaque. Reception was accommodating. Very nice people. Lots to see. I would probably stay at the double bed room next time. For the price and location definitely worth it.
Stayed 1 night in Nov 2022
Response from ABRAZOS Y SALUDOS. on 25 Nov 2022
Hello thank you very much, we hope to see you soon. Good trip

2/10 Terrible

maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

CESAR DAVID

Stayed 5 nights in Oct 2022

6/10 Okay

Charlie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Holy Towels lol
The hotel has a a great style. The only thing is that the towels had more holes than a 18 hole golf course. The room had no light. If you plan to stay here plan on leaving the car in the street. All the public parking lots are full.
Stayed 2 nights in Oct 2022
Response from Good afternoon on 10 Oct 2022
We are here to serve you, we look forward to seeing you soon.

6/10 Okay

LUZ R

Stayed 1 night in Jul 2022
Response from ABRAZOS Y SALUDOS. on 30 Aug 2022
Estamos para servirle, Los esperamos pronto.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue muy excelente muy bonito lugar la estancia y sobre todo el personal muy atentos y amables muy chas gracias y muy bien recomendado a todas mis amistades
Stayed 5 nights in Jun 2022
Response from ABRAZOS Y SALUDOS. on 19 Jun 2022
MUCHAS GRACIAS, SEÑORITA TERESITA, LA ESPERAMOS PRONTO.

4/10 Poor

Ruben

Stayed 1 night in May 2022

8/10 Good

sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely garden and courtyard areas. Property is old but maintained.
Stayed 1 night in Feb 2022

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an authentic Mexican old house converted to a functional hotel located right at the heart of Tlaquepaque. This hotel is not the perfect setting but it has all the charm and beauty of the local culture and its staff are the nicest people you can find.
Stayed 4 nights in Feb 2022

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

aurelia, upland

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing service very clean
Stayed 2 nights in Dec 2021
Response from CASONA TLAQUEPAQUE on 1 Jan 2022
GRACIAS POR SU ESTANCIA LA ESPERAMOS PRONTO LE ATIENDE KARLA

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the age of the property it was very original deco and comfortable rooms it was a relaxing experience. It will be perfect for they to have a jacuzzi
Stayed 1 night in Dec 2021
Response from CASONA TLAQUEPAQUE on 14 Dec 2021
Thank you for your comment and we hope to have you in our Jacuzzi soon. It is a pleasure to have received you here at your home, Hotel Casona Tlaquepaque.

10/10 Excellent

Chance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff...very friendly and accommodating
Stayed 6 nights in Nov 2021
Response from CASONA TLAQUEPAQUE on 6 Dec 2021
Thank you for your stay. We hope to come back soon.

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. I absolutely loved it. My daughter loved it even more. She’s 10 and she didn’t want to leave. I can’t wait until the breakfast bar opens up so we. An spend out mornings there. every hotel room is unique with their own painting and figurines. The service there is on point. We were greeted by a gentlemen that took care of the location and made us feel so safe. I’m so happy he was there ! Will be back !
Stayed 1 night in Nov 2021
Response from CASONA TLAQUEPAQUE on 28 Nov 2021
Fue un gusto tenerlas con nosotros durante su estancia :) Nos da mucho gusto leer que todo fue de su agrado, les esperamos pronto de regreso por acá, ésta es su casa.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from + on 20 Nov 2021
gracias por su preferencia esperamos pronto verlo de nuevo

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2021
Response from Francisco on 20 Nov 2021
gracias por sus comentarios y su preferencia saludos

2/10 Terrible

IRENE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo estaba bien, lo unico que tenian heran chinches en la cama y tubimos que abandonar el hote por la plaga 😏
Stayed 8 nights in Sep 2021

6/10 Okay

Sergio

Travelled with family
Disliked: Staff & service, amenities
Location , magic safety were unique. Staff were very friendly and helpful. Problem: staff was too nosy loud during night time and early morning did not let guess sleep , did mentioned to staff to low down their talk during night time , but they even had a meeting next to my room around 5:30 am very nosy
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, and serene location.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, charming little oasis close to the Tlaquepaque town square, restaurants, and shopping district. Safe and locally owned, you can ensure your money is going directly to the support the economy and prosperity of the area and the individuals who live there.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin duda regresaría!! Me encanto el hotel Excelente servicio Y el temazcal ni se diga! De lujo. Gracias
Stayed 1 night in Jun 2021
Response from CASONA TLAQUEPAQUE on 1 Jul 2021
HOTEL CASONA TLAQUEPAQUE AGRADECE SU PREFEENCIA ES UN VERDADERO PLACER ATENDERLOS ...... GRACIAS ; LES ESPERAMOS CUANDO GUSTEN

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from CASONA TLAQUEPAQUE on 1 Jul 2021
HOTEL CASONA TLAQUEPAQUE AGRADECE SU PREFERENCIA ........BEATICE FUE UN VERDADERO PLACER ATENDERLE .....INFINITAS GRACIAS ESPERAMOS REGERESE PRONTO

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near to shops and restaurants
Stayed 1 night in Mar 2021

10/10 Excellent

ALMA LIZETTE MENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Affordable rate. This location is more difficult to stay at as a non-Spanish speaker than closer to city center. Staff was prompt with any requests. Toilet did break at one point and they fixed this immediately. Only negative is that staff was playing music early in the morning which woke us up on multiple occasions. I’d stay here again if I were trying to be close to Tlaquepaque while on a budget
Stayed 3 nights in Mar 2020
Response from Hotel "Casona Tlaquepaque" on 9 Mar 2020
Muchas gracias por su preferencia, tomaremos en cuenta sus comentarios para nuestra mejora!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Hotel La Casona, Tlaquepaque on 13 Jan 2020
Buenas Tardes, Muchas gracias, Les mandamos un saludo, esperando en Casona Tlaquepaque volver a tener la satisfacción de recibirlos hospitalariamente como esperamos que sus próximas vacaciones vuelvan a esta hermosa ciudad de Guadalajara, en el Pueblo Mágico de Tlaquepaque..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not visit the property. I called Orbitz to cancel my reservation. I was NOT requesting a refund. I was notifying them as a courtesy to open up the reservation to someone else. Orbitz was unable to contact the appropriate person at the property over a period of 3 days. The property never contacted Orbitz. Poor management.
Stayed 7 nights in Oct 2019
Response from Hotel La Casona Tlaquepaque on 13 Jan 2020
Buenas Tardes, Muchas gracias por todos sus comentarios. Para nosotros son de mucha utilidad, ya que de esta manera podemos mejorar para dar nuestros servicios de forma optima.. Les mandamos un saludo, esperando en Casona Tlaquepaque volver a tener la satisfacción de recibirlos hospitalariamente como si fuera su ésta su casa. Les deseamos un felíz viaje y esperamos que sus próximas vacaciones vuelvan a esta hermosa ciudad de Guadalajara, en el Pueblo Mágico de Tlaquepaque..

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property it’s nice but they don’t have bar open Or food service and rooms are hot only ceiling fans
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cortable rooms about 1 block to Tlaquepaque
Stayed 1 night in Jul 2019
Response from Queda a sus órdenes, Martha Garibay on 12 Jul 2019
Buenas Tardes, Muchas gracias por todos sus comentarios. Para nosotros son de mucha utilidad, ya que de esta manera podemos mejorar para dar nuestros servicios de forma optima.. Les mandamos un saludo, esperando en Casona Tlaquepaque volver a tener la satisfacción de recibirlos hospitalariamente como si fuera su ésta su casa. Les deseamos un felíz viaje y esperamos que sus próximas vacaciones vuelvan a esta hermosa ciudad de Guadalajara, en el Pueblo Mágico de Tlaquepaque..

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything! I did the Temazcal and got the massage, it was so worth it. They have their own restaurant, excellent food and service.
Stayed 3 nights in Feb 2019
Response from Att: Recepción on 21 Feb 2019
everything! I did the Temazcal and got the massage, it was so worth it. They have their own restaurant, excellent food and service.

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tlaquepaque hidden spot !
great friendly service!
Stayed 1 night in Jan 2019
Response from Att: Recepción on 25 Jan 2019
thank you very much, it is a pleasure to assist you, we hope you will be back soon

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic!
This place was absolutely lovely. The water pressure in the shower had two levels: trickle or fire hydrant but otherwise it was just perfect. The staff were pleasant and accommodating
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rustic hotel near the plaza The only complaint is that the charge big hotel prices without the amenities
Stayed 1 night in Oct 2018