Search Apartments in Guadalupe

"yes"

"Property had been remodeled sometime ago. Looked nicer in the photos than it did in person. No amenities except for a pool which we didn’t use. Property upkeep was low. TV system was one of the worst I have seen. AC was loud and needs to be upgraded."

"No….the place needs help….the rooms need to be updated with a clean nostalgic look….you need a designer. You can’t use cheap vinyl plank faux wood flooring in the rooms……that is a curse"

"1 ply toilet paper. No coffee or tea in the room. Really stripped down."

"The hotel needs some small updates/repairs like in our room the sliding door didn't lock and the toilet paper holder was broken. A new coat of paint would be nice too."

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."

"Beach view"

"The room was clean and large. Breakfast area was great. Staff was nice. Not overly nice but nice. "

"Rooms were really clean. The staff were nice and so accommodating. The view was okay. Kinda didn’t want to look at the parking lot. "