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Reviews of Xin Yue Xin Hotel

3 out of 5
Xin Yue Xin Hotel
No. 329 Huan Shi Dong Road, Yue Xiu District, Guangzhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 40 reviews" "
Rating 8 - Good. 20 out of 40 reviews" "
Rating 6 - Okay. 9 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Herman

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Near Metro
Near Metro station and supermarkets Wall paper peeling off the wall and the walls are very thin, but for the price I was happy what I got.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 11 nights in May 2019

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Worth this rate and have all the necessary features Didn’t like the night staff who was not happy to give me wake up call and messed the time at midnight
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Dominic

Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location
Very convenient location near subway station and bus stops with nice restaurants around. Friendly staff. The hotel building is old and needs maintenance particularly the door lock and water pipe in the bathroom. Indeed I had to change room because of maintenance problem. Otherwise the stay is a pleasant one
Stayed 8 nights in Nov 2018

8/10 Good

Herman

Liked: Staff & service
Good but old
Great hotel, a bit difficult to find. Hotel was clean, but quite old. Not noisy at all. No breakfast. If you know where you going, not far from Metro stop. Nice restaurants in the area.
Stayed 4 nights in Nov 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Decent hotel, convenient, and good value.
Good value for a decent hotel. Convenient location
Stayed 1 night in Oct 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Decent hotel for a 3- stars. Good value.
Stayed 6 nights in Sep 2018

10/10 Excellent

Japhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the customer service was excellent
Stayed 6 nights in Sep 2018

6/10 Okay

AMIN

Disliked: Room comfort
Not so bad but a very g location
it was ok as a hotel location is very ok but the hotel is so so
Stayed 9 nights in Mar 2018

8/10 Good

ADNAN

Liked: Cleanliness, staff & service, room comfort
Happy stay.
Interest stay .staff cooparation. Goodservice Location is eccellent .advise my friends to stay there
Stayed 4 nights in Nov 2017
Dear guest, thanks for your comment. It's our pleasure to serving you. Welcome next time.

6/10 Okay

Gildas

Liked: Staff & service
Disliked: Cleanliness
OK
Average hotel but quite central and affordable rate.
Stayed 5 nights in Oct 2017

8/10 Good

garia, very well situated

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent . value for money.
Cool and friendly

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Un expected check in
It was ok but check in was terrible Lady at reception told us even if you have a booking we don't have room and were asked to leave the hotel and look somewhere else - That was strange - but finally got an upgraded room -

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Leon, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice price, nice location
Check in to hotel was fast and hassle free. Room was in clean condition. Cleaned towels are provided in a wrapped plastic bag. Wifi connection is pretty good, surprisingly. Bed is a little hard but fine for me. Location is the best of all.

8/10 Good

RAVINDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First two days they shifted us to other hotel as they were over booked . I was surprised how they are doing this . but I have no option as in other country . no help given from hotel.com . done hundreds call but no one able to take decision . hotel.com service was hopeless. after two days they shifted in their hotel .staff was good ,supporting . what I think that my room booking amount was not given by hotel.com to hotel .

8/10 Good

chi wan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

hyunho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
그럭저럭
방에서 곰팡이 냄새가 별루였습니다.
Stayed 1 night in Jun 2019

8/10 Good

Jean pierre

Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
性價比好，離地鐵近，出入方便。
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
【チェックイン時】 デポジットにクレジットカードは使えないという勝手なマイルールを持ち込む 「そんなわけないでしょう？」と伝えると渋々クレジットカードにて対応するが、終始不機嫌そう(笑) 【部屋】 ・入室時シャワールームが水浸し ・足ふきマットが湿っている （多分使い回し） ・ヘアシャンプー、ボディソープの容器がカピカピ ・禁煙室を指定したのに部屋に灰皿 ・バスタオルに穴 ・テーブルの横にUSB端子が２つ有ったのは○ 【チェックアウト時】 チェックアウトを伝えるとカードキーだけ回収して 「finish」と言われる 「デポジットを預けているけど？」と伝えると 「デポジットは預かっていない」と言い切ってきた。 「私はクレジットカードで支払いましたよ」 と伝えると舌打ちをされた クレジットカードを渡すとカウンター内のテーブルにカラーンと音がする角度で投げおく。 しばらく端末と格闘している様子だが、いつになっても進まない。（この間約20分） 原因は利用する端末を間違えて別端末で格闘していた事が原因だった。 デポジット返金手続きが終わったのがチェックアウトにフロントを訪れた30分後です。 他にもホテルは沢山あります。 この事実を元に皆様判断してください(笑)
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
員工有禮貌 人情味足 位置也方便 五分鐘到小北站 去北京中路坐公交也不遠 整體體驗好 讓加被子也很快就有 就是空調不算夠
Stayed 1 night in Feb 2019

8/10 Good

Chaohan

Liked: Room comfort
樓下按摩不錯
地點方便
Stayed 2 nights in Jan 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 가성비 좋습니다
지하철역 가까운곳.. 밑에 스타벅스커피숖 있고 . 식당가가 있어 좋습니다..
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以推薦
裝飾有點舊，但清潔十分満意，近地鉄站，近公交站。交通方便。
Stayed 1 night in Dec 2018

2/10 Terrible

Abdulaziz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Imon, Hong Kong

Liked: Staff & service
性價比高, 交通方便的酒店
2017年國慶期間回廣州, 第一次入住這酒店. 酒店離小北地鐵站5分鐘路程, 很方便. 附近有便利店, Mcdonald's, 真功夫(連鎖中餐館), Starbucks... 酒店的價錢相當有性價比, 想節省住宿費值得考慮. 酒店雖然不算豪華, 整體清潔度不錯, 沒有發現設備損壞而不能用的情況.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
冇電視訊號,隔音設備好差

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
correct hotel but nothing special
Hotel very well located, close to many restaurants and a 7eleven at 50 meters. Not so perfect about rooms concerning soundproofing as some disrespectful customers talk loudly at 4am on corridor. But ok about cleaning everyday and confortable bed. Best point: the staff is very kind and helpfull at reception (especially the young lady working at night) and talk good English, give all information you want.

8/10 Good

gensho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feriereise
Rommet var bra, men hotellet ligger i et forretningsstrøk med få aktiviteter.

8/10 Good

Sau kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mor talla

restaurant halal
quartier pour shopping et restaurant halal