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Villas Santander

3.0 star property
Travelers find a private sanctuary near Paseo Cayala where they can relax in comfort while sampling authentic local flavors throughout their stay

Choose dates to view prices

Villas Santander - Deluxe Stay offers a peaceful retreat near Paseo Cayala. Guests can enjoy the garden, drinks at the bar, and regional cuisine at breakfast. The property features high-speed WiFi and luggage storage, with previous visitors praising the exceptional service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Bar
  • 24/7 front desk
The current price is €30
includes taxes & fees
9 Aug - 10 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio

Premium Studio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 2 Queen Beds

A hotel room with two beds, a nightstand, and a power outlet on the wall.

Economy Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Guatemala City, Villas Santander is in the city centre. Popol Vuh Museum and Ixchel Museum are cultural highlights, and some of the area's landmarks include El Obelisco and Torre del Reformador. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Guatemala City travel guide
Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    2 min drive - 1.8 km
  • Centro Comercial Pradera
    2 min drive - 1.4 km
  • Embassy of Canada
    3 min drive - 2.1 km
  • Plaza Fontabella Shopping Center
    3 min drive - 2.5 km
  • Gran Centro Los Próceres
    5 min drive - 2.5 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    18 min drive

Restaurants

  • Wendy’s
    7 min drive
  • Tasty Tacos
    13 min walk
  • Pollo Campero Zona 15
    6 min drive
  • Little Ceasars
    7 min drive
  • La Trama
    10 min walk

About this property

Villas Santander

  • Hotel near La Aurora Zoo
  • A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Villas Santander . Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a bar and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Local cuisine breakfast (surcharge), luggage storage and outdoor furniture
    • Concierge services, a vending machine and a 24-hour front desk
  • Room features
  • All guestrooms at Villas Santander offer comforts such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with premium channels
    • Wardrobes/cupboards, portable fans and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 15 metres
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 April and 6 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Villas Santander pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Villas Santander ?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Villas Santander on 9 Aug 2026 start from €30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Villas Santander ?

There is free parking nearby.

What time is check-in at Villas Santander ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Villas Santander ?

Checkout is at 11:00 AM.

Where is Villas Santander located?

Located in Zona 10, this hotel is within 1 mile (2 km) of Embassy of Israel in Guatemala, Zona Pradera and Centro Comercial Pradera. Oakland Mall and Embassy of Canada are also within 2 miles (3 km).

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Reviews

Villas Santander Reviews

7.6

Good

7.2

Cleanliness

7.0

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 265 reviews
Rating 8 - Good. 55 out of 265 reviews
Rating 6 - Okay. 35 out of 265 reviews
Rating 4 - Poor. 25 out of 265 reviews
Rating 2 - Terrible. 36 out of 265 reviews

Reviews

Verified

8/10 Good

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was polite, for the price I think was okay. The only think was that the fan in our room dancing at night, maybe cuz it was old. But out of that everything was okay.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy accesible y personal muy atento!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place and the guy at the front desk was so nice thank you very much
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is easy
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Antonio

Liked: Staff & service
Disliked: Cleanliness, amenities
Un poco sucio y descuidado
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Victury Fernando Acevedo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta mucha limpieza El baño estába muy sucio
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yazmin

Buen servicio
Stayed 1 night in Mar 2026
Verified

4/10 Poor

victoria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Os lençóis estavam sujos e encardidos, assim como a cortina. Levando em consideração que a janela do quarto dava para o corredor e que não poderíamos abrir nunca, torna o lugar escuro. Não voltaria.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible architecture, poor infrastructure. Half-baked.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Dina Elizabeth

Había olor a humedad en el baño, no brindan toallas pequeñas para el baño y solo toallas azules grandes para la ducha, que sinceramente lo dejan con la duda a uno de que tan limpias puedan estar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Me gustaría que me hagan un reembolso ya que reservé dos veces una habitación y solo usé una
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marie

Liked: Cleanliness
Väldigt kallt på rummet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, courteous staff
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación no era apta para recibir personas. No tenía aire acondicionado y era estrecha para dos adultos y una niñita de. 6 años. Para llegar a la habitación hay que bajar como 60 gradas en línea, no aptas para una persona con alguna limitación física. Destacó la a amabilidad de la señora que labora en el restaurante.
Gradas
Gradas.
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Destiny

Disliked: Cleanliness, property conditions & facilities
The staff was wonderful but that room was HORRIBLE DO NOT BOOK HERE !!! my room was infested with ROACHES I ended up having to book at another place !!!!! the room smelled like mildew !!!! I couldn’t even get under the covers because they smelled that bad !!!! I was scared to even use the Bathroom !!!!!!! Again do not book here !!!!!!
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, property conditions & facilities
Incómodo el acceso a las habitaciones
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Glorymar Guzman

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación sucia. Con un boquete en la pared, en el boquete tenían cosas guardadas como almacén y la pared en ese almacén tenía un panel de madera. Alededores sucios. Balcón sucio. Está en construcción y todo está sucio y regado. Una pesadilla. No se parece en nada q las fotos una decepción. La vista del balcón a unos ranchos y montes.
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

MANFREDO

Disliked: Cleanliness, amenities, property conditions & facilities
Please do not go to this place. My stay was a nightmare due to severe mold. The first room smelled terrible and had visible mold all over the ceiling. I was moved to three different rooms, and each one was worse than the last—one even had fresh paint on the floor just to hide the mold. The building also has no elevator and lots of stairs, which is a huge hassle if you have luggage. It feels like a converted office complex rather than a proper hotel. While the staff was okay, the facility is a disaster. I wish I had known this before booking. Avoid at all costs.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Zoila

Liked: Cleanliness, amenities
No fue lo que esperaba
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Kedran

Disliked: Cleanliness, amenities, property conditions & facilities
Worse place ever to stay. For starters they put me in room 101 the first room in villa. The room had a bed and night stand and tv had to be plugged in. Did not look like pictures on the app. Secondly the staff talked all night and everything echoes and I could not sleep at all and very uncomfortable. They did not want to grant me a refund so I will take up with credit card company. No one at night cares about the people quit times and sleep. I do not and i mean do not recommend staying here I left at 7am and didn’t stay the whole time I was there.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Frederick

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Erick

Disliked: Cleanliness, staff & service
Mal servicio ,habitación sucia , tuallas con cabellos de huep3des anteriores,totalmente asqueroso
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Joseph

Disliked: Staff & service, amenities
First and foremost the property address given on Expedia is NOT the correct address. That caused a lot of confusion and problems for our diver trying to get us there after dark to check in. The building did not even have a lighted sign when we finally found this non descriptive building in an area of what looks like warehouses. There was a QR code and phone number in the room for the restaurant that neither worked. The WiFi password was not given or in tbe room and I had to go back to the front desk to ask for it. We never did eat at the restaurant. Housekeeping comes around in the morning to clean the vacated rooms. They played music and sang quite loudly as they worked and we tried to sleep. The bathroom shower only had a flimsy shower curtain that didn’t keep water in the shower, so the floor ended up soaking wet. No floor towels, no hand towels, only two rather thin towels for two people to dry off. The towels never dried and housekeeping never serviced the room during out 2 night stay. I would likely never stay there again, nor would I ever recommend it to anyone else to stay there.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

MARTHA

Disliked: Cleanliness
Los puntos buenos: El hotel esta muy bien localizado y la casa es una gran construcción. Sin embargo esta en obra, hay mucho polvo, los pisos estan sucios. La primera noche aunque pague habitacion superior, me dieron una estándar, un poco oscura y pequeña. La habitación tenía un olor terrible a pegante de tubería.. tuvimos que mantener la puerta del baño cerrada, prender el aire y abrir la ventana para poder dormir. La lámpara de la habitación estaba rota, el mueble de closet roto. Hay televisor pero no servicio de televisión. No hay teléfono en la habitación por lo que tienes que ir hasta la recepción si necesitas algo. Para nuestra segunda visita tuvimos la habitación por la que habíamos pagado y dormimos bien. Para reforzar el tema de aseo y mantenimiento, asi como la ropa de cama ( no hay protector de colchon y las sabanas son degadas y con motas).. que pesar que un lugar tan bonito tenga tantas fallas en relación con el valor pagado. En cuanto al personal solo destaca el recepcionista nocturno, muy amable y atento.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Nery

Liked: Amenities
Disliked: Staff & service
La recepcionista indiferente, sin deseos de atender. Tenía a la par a una persona que parecía y hablaba como extranjero, con mal humor atendiendo de forma pesada
Stayed 1 night in Nov 2025