El Cid hotels in Gulf Coast of Mexico, Mexico and Central America

"Old hotel "

"Definitely recommend!"

"Personal muy atento y am able , muy Limpopo todo y comida exquisite "

"The service was superb, best we’ve experience. Samayra our personal assistant was excellent, (GIVE THAT WOMAN A RAISE!) she helped me plan my proposal to my gf and the entire experience was a 10/10! The next day she along with other staff surprised me and my fiancé with a fruit platter and a towel art with beautiful illustrations regarding our engagement’! This resort really pays attention to detail and some of the best hospitality we have seen in a long time. All staff is extremely friendly and very helpful. The amenities were also very excellent! Don’t even get me started on the food! You can’t go wrong with any of the restaurants! Our personal favorite was Chez Moi, a French cuisine restaurant you would think chef Ramsey is in the back. We fell in love with the beef Wellington and the lamb chops! Also a quick shout out to Alex Liborio who helped us with our bags at the end and tracked us down to make sure we didn’t miss our ride back to the airport! Just another example on how amazing ALL staff is here! "

"We had a really nice ocean view. Clean room. Staff was friend and helpful"

"Since my arrival, staff were very welcoming and friendly. First time being in Cancun and the Riu Palace was just perfect stay. Highly recommended "

"Clean roon"

"Very nice had a wonderful time!"

"Bartenders are awesome. Even with a vague request—‘something fresh, not too sweet, tequila-based’—they’ll create the perfect cocktail. Plus, their hospitality is amazing. My friend even got a sweet little birthday surprise."