Fairmont hotels in Gulf Coast of Mexico, Mexico and Central America

"We didn’t like being close to the theatre, we go to sleep early and the theatre went on until 11, it was loud even in our room. We loved the staff, the room, the food, the lounge, the piano player everything was wonderful!"

"Wow; what an awesome trip! Everyone was extremely nice and helpful, the food was so good. But really, I can’t speak highly enough of the staff. They are clearly so hardworking and kind. The resort is perfect if you’re looking for a very relaxing trip. Pools are nice and it’s great being on the beach. The rooms are also big and the bed was soooo comfy. Will be back for sure! "

"Excellent"

"We booked with Hotel Marina El Cid but when we arrived to the property we learned that the resort actually consists of three sections that are listed as separate hotels on Expedia: Marina El Cid, Ventus, and Ventus Ha' (listed from oldest to the newsest). Each hotel has a unique architecture & very distinct from others but all guests can use any facilities across all three hotels! Ventus Ha' opened Dec'24 and this is where we were given our room. It is furthest from the ocean deeper in the jungle. It is a short walk to the beach or you can call for a golf cart ride any time of the day. We were happy to be away this time around because of the algae bloom/awful smell from the ocean. Our room at Ventus Ha' was spacious, hammock on the balcony, spacious bathroom. The bed was firm so were the pillows (not a big fan of those). Room was cleaned well once a day and all towels were changed regardless the fact that we hung them and didn't mind to keep them for a few days. Each hotel has its own restaurant set but everybody could go to any of them. Reservations are necessary and concierge will make the reservations for two days ahead. We realized that Ventus Ha' had the best two restaurants (Japanese and Aakat) so we stayed close to our hotel for breakfast and lunch. We also booked those two restaurants for dinner twice. Buffets were fairly small, didn’t have much of a variety of food but definitely basic breakfast options. Staff everywhere is friendly. Overall excellent experience!"

"Beautiful just amazing !!!!! Dream vacations"

"Overall, it was a fantastic stay. The property was beautiful, modern, and clean. The Japanese restaurant was really good. However, some of the dining experiences didn’t quite match the rest of the hotel’s excellence."

"Exelent seevice,beach is beautiful.The staff is great!!"

"Google Maps is wrong, it will lead you on the wrong side of the Avenue about 600 yards away....but once you find how to get there, it's worth it. Spotless and comfortable hotel. It's situated in a part of a mall. There is underground parking that both the mall and the hotel use. Once in the hotel, it was a great experience."

"I had an accident my first day of my trip in the bathroom of the room, slipped and fell , they do have a glass in the bathroom so be extra careful it gets very slippery, all the staff me treated me very good with their emergency kit and cleaned me every day making sure my injuries were protected while I was in vacation. Eliel is a staff that I would highly say thank you for being so present helping me with my health at the time. All the staff are very nice in the Hotel and you can easily walk to the clubs area! It’s very convenient! Very recommended 👍"