"Our stay at this incredible place was truly unique. the entire team's hospitality went above and beyond anything we could have imagined. The thoughtful design of the hotel made every corner a delight to explore.
The pool was breathtaking, boasting what must be the most beautiful view and sunsets in all of Koh Samui. The gym was well-equipped, and a hidden gem was the private cinema room, which provided endless entertainment for my daughter.
the hosts kindness shone through, ensuring we had...
"Our stay at this incredible place was truly unique. the entire team's hospitality went above and beyond anything we could have imagined. The thoughtful design of the hotel made every corner a delight to explore.
The pool was breathtaking, boasting what must be the most beautiful view and sunsets in all of Koh Samui. The gym was well-equipped, and a hidden gem was the private cinema room, which provided endless entertainment for my daughter.
the hosts kindness shone through, ensuring we had...
"Le personnel est au petit soin pour que tout aille au mieux.
La chambre était parfaite propre douche nickelle.
Location de scooters gazoline inclus..
"
"Le personnel est au petit soin pour que tout aille au mieux.
La chambre était parfaite propre douche nickelle.
Location de scooters gazoline inclus..
"
"Pro’s: perfect location, right on the beach at the quieter side of the pier.
Large bungalows with a big bed and decent A/C.
Con’s: the bathroom was pretty grim.
We tried breakfast in the restaurant once and it was inedible, we had to go elsewhere.
The bar played one playlist on permanent repeat over and over for the entire time it was open from morning until night.
The staff rarely seemed to bother collecting glasses and plates from the tables or emptying the bins, it always looked a bit of a...
"Pro’s: perfect location, right on the beach at the quieter side of the pier.
Large bungalows with a big bed and decent A/C.
Con’s: the bathroom was pretty grim.
We tried breakfast in the restaurant once and it was inedible, we had to go elsewhere.
The bar played one playlist on permanent repeat over and over for the entire time it was open from morning until night.
The staff rarely seemed to bother collecting glasses and plates from the tables or emptying the bins, it always looked a bit of a...
"This is a family driven budget hotel. It is quite which is appreciated. The land lady is very nice and she served us breakfast buffe everymorning (payed extra for that). The hotel has scooters for rent if needed. We brought our own on mainland rented bike. It was a tricky business to get it to Koh Larn and away. Please do not think of it. Better to rent from one of the rent companies invthe harbour or at the hotel. During daytime loads of new tourists arrive to the island every hour. The...
"This is a family driven budget hotel. It is quite which is appreciated. The land lady is very nice and she served us breakfast buffe everymorning (payed extra for that). The hotel has scooters for rent if needed. We brought our own on mainland rented bike. It was a tricky business to get it to Koh Larn and away. Please do not think of it. Better to rent from one of the rent companies invthe harbour or at the hotel. During daytime loads of new tourists arrive to the island every hour. The...
"There is NO beach. It’s like a rundown marina. The closest beach is 40 mins. There is nothing close to the stay. I wish I booked something in the center of the city because it was nearly impossible to get a taxi or a grab. And when you did it was very expensive ($40 CAD). Its not worth booking this place to save money. Also the address brings you about 3 blocks away from the actual property. You have to walk through sketchy streets. Its a shame because the staff is so sweet."
"There is NO beach. It’s like a rundown marina. The closest beach is 40 mins. There is nothing close to the stay. I wish I booked something in the center of the city because it was nearly impossible to get a taxi or a grab. And when you did it was very expensive ($40 CAD). Its not worth booking this place to save money. Also the address brings you about 3 blocks away from the actual property. You have to walk through sketchy streets. Its a shame because the staff is so sweet."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Breakfast had many choices and plenty of options for food. Rooms are very spacious and unique. The beach was beautiful with soft sand and shallow progressing to the deep. Warm water. Very clean. "
"Overall, the experience was only nice because of the proximity to the beach and the sunsets. Other than that, it has been such a disappointment. The cleanliness standards are so low - the food was left outside door, multiple staff walk past the door and no one cleared it. Ants were all over the place. The AC was leaking water, wasn't cooling the room despite maintaining it at a constant 18 degrees. The staff were a cherry on top of this, so hostile, rude and incompetent. Brace yourself with a lot of patience before you decide to enter the place."
"If you are planning to go to Grand world vinwonders or the Safari. This a great option. Shuttle service from the airport was eay and convenient and getting to all these e places are super convenient as well due to the free shuttle service "
"La Festa has a wonderful location, where all the happenings in Sunset Town centred around the hotel. Everything is walking distance and there was barely a need to take transport to go to the popular tourist locations. Staff are attentive and the breakfast spread is to die for!
As the property is vast, it is good for both families and those that would like a quiet holiday. "
"This place can’t be 5 star resort. I would say 3.5.
By the pool
- No wi-fi connection,
- No one to service hence empty cans and glasses by the beach chairs left in the morning will be there until evening.
Room
- they do make up your room but longer you stay, it gets more sandy. I guess they don't vacuum,
- more than half of the electrical outlets had something stuck inside and could not be used,
Restaurants
- overall really pricy for Vietnam if you didn’t go for all inclusive package.
- 4 restaurants open for dinner, Mexican, Spanish, Burger/street food, and buffet,
- Mexican restaurant has really limited selections, 3 starters, 3 main dishes, 4 tacos and 1 dessert, if I remember correctly,
- Spanish restaurant has more options but just ok quality,
- Burger/ street food restaurant is the place we used the most. Lots of options and good quality.
I don’t know if overall quality applies to different resorts in Phu Quoc, but I would not come back again to Phu Quoc.
Rather go back to Phuket or Bali on my next beach holiday."
"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average.
The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately.
Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."