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"We stayed at Briza villa 801 with swimming pool from 28 February to 5 March. The same villa we had last time we were here on Koh Samui. Nice location with its own pool and sea view. But unfortunately we note that the place is falling apart with poor maintenance, missing tiles and missing grout in the pool. So the entire hotel should be renovated to get the standard that the place deserves. The breakfast is unfortunately at the same poor level as last time when it comes to the selection of spreads and the lack of refrigeration of all the dishes with different products that were on display."

"Spa was very good, staff very friendly. Amazing hotel "

"Overall good stay. I think the hotel needs to "

"Front desk staff were exhausted at times due to some of the counterproductive hotel policies which means everyone has to check in twice as they are not allowed to check anyone in before 3pm. They were apologetic and polite but many other customers seemed frustrated and it also meant There was always a constant queue and they didn’t seem to have many breaks as it was always the same front desk staff during our stay. Pros: they offer a 10% discount on your vin tickets. The bar staff are wonderful, friendly and make a great cocktail! We really recommend and enjoyed our conversations. (The food wasn’t great. Night caps only!) Cons: I suggest you use your check in day to arrive early and buy your vinwonders or safari ticket on day of arrival as on day of departure (even if it’s early in the morning) they won’t provide you with the 10% discount they offer which we had purchased before. We didn’t want to do the two parks in the same day (the safari isn’t feasible for most people unless you buy fast passes) and it closes at 4pm. They really have to be done on two separate days. The breakfast buffet was very hectic and unenjoyable. A lot of people pushing to get food an tea (there is usually a second buffet in the back of the area) and suggest you go for that one unless it’s close to the end of the buffet time. They are missing hot tea refills and milk so that is difficult if you need your morning caffeine. I wouldn’t book more than two days at this resort. "

"Amazing "

"Great hotel with the most incredible staff"

"With one major caveat, we loved this property. Nice rooms, beautiful trees, and great facilities for kids. However, the beach is absolutely awful. Completely covered in seaweed and trash. Doesn't look anything like the official pictures. Smells like rotting fish, so it's not enjoyable to hang out in that area. For a beach resort, it's totally unacceptable. Really hope the hotel can work on this, because it's a lovely place otherwise!"

"There was construction outside our window and our only view. The bed was very uncomfortable. "

"There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area."