Beach nearby

Reviews of Crystal Tower Comfort Condos by Hosteeva

3 out of 5
Crystal Tower Comfort Condos by Hosteeva
1010 W Beach Blvd, Gulf Shores, AL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access to the beach woth the skywalk.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the first time we have every stayed here and we recommend it, We went off season 12 -23 but there is a indoor pool for our grandkids and it was still nice to walk on the beach.
Stayed 7 nights in Dec 2023
Response from Brian, Team Hosteeva on 21 Dec 2023
Hi Nick! Thank you for staying with us and giving us a perfect rating. I'm glad to hear that the place worked well for your family! Positive experiences are always great to hear. We hope your next stay is just around the corner.

10/10 Excellent

Hazzell

Stayed 7 nights in Aug 2023

10/10 Excellent

Jessica Lynn

Liked: Cleanliness, property conditions & facilities
Great pool and beach access!
Stayed 4 nights in May 2023
Response from Brian, Team Hosteeva on 18 May 2023
Hi Jessica Lynn! Thank you so much for choosing our property! We're happy to know you enjoyed the beach and the pool. We'd love to have you back anytime.

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
I wouldn’t change a thing. I had a great getaway.
Stayed 7 nights in Apr 2023
Response from Daniella, Team Hosteeva on 1 May 2023
Thank you so much, Christine! Our commitment is to make sure your stay is comfortable and stress-free. We're happy to hear that we were able to achieve that for you. We would definitely host you again at any of our properties in and around the US. Take care and safe travels!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! Easy access to beach, friendly employees on site
Response from Jack, Team Hosteeva on 15 Jan 2023
Hi Kristina! We are happy you had that sentiment, thank you, and please continue to write to your satisfaction. Welcome back to any of our properties in and around the States!

8/10 Good

David

Liked: Amenities, property conditions & facilities
The condo is very comfortable, tastefully decorated, and the view of the Gulf of Mexico, and the beach at sunrise and sunset are awesome.
Response from Angelica, Team Hosteeva on 5 Jan 2023
Thank you so much for staying with us and taking the time to leave us such a great review, dear David. We appreciate it! We are so excited to hear you liked the condo and had a wonderful stay. Our aim is to provide the ultimate home comfort for our valued guests and complement them, thus it was our pleasure and privilege to accommodate you and we're thrilled we've been able to meet your expectations fully. Hope the rest of your travels were wonderful and safe, and we can’t wait to have you stay with us again at any of our properties! Until next time!

10/10 Excellent

Lynette

Liked: Cleanliness, room comfort
Nice place
Beautiful place with nice facilities!
Stayed 3 nights in Sep 2021
Response from Carrie, Team Hosteeva on 23 Sept 2021
Thank you, Lynette, for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience!

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness
The building was fine. The condo appeared clean and nice, but then shower curtain had mildew and my grandson came home with bedbug bites. NOT HAPPY AT ALL!!!
Stayed 2 nights in Aug 2021
Response from Carrie on 31 Aug 2021
Dear Cynthia, thank you for staying with us and taking the time to share your review of our place. We are sorry to hear that you haven't quite enjoyed your stay due to the factors indicated throughout your review. Please, accept our sincere apologies for any inconvenience you've had during your stay. We are truly heartbroken to learn about your disappointment from your review only, while during your stay we have never received any complaint from you, otherwise, we'd have addressed them right away and ensured the rest of your enjoyable stay. Nevertheless, you may rest assured that your comments have been forwarded to the housekeeping department supervisor, and after you departed we did a full thorough treatment of the entire unit to ensure this issue was eradicated Meanwhile, we will look forward to another opportunity to host you and to accommodate your needs to the best of our ability.

8/10 Good

Karen

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Good place, just needs a few touch ups and updates
It was good. The place could use paint and a definite carpet replacement. The carpet was pretty dirty, old and worn out. A little paint in the walls, clean out the bathtub drain area, scrub the floors, clean out washing machine Softener compartment and it would look so much better. The kitchen countertops, dining table and chairs, couches were beautiful. Even though the be kind of squeaked when you got in, it was very comfortable! One of the sliding glass doors wouldn’t lock. There was not enough forks for 6 people, glad I brought disposable forks with me. These are just some little things that could improve the place. The C. Towers phone number does NOT work; it lists options to choose from, but none of them work. I did get in touch with an agent from other Company numbers, though. LOVED the walkway that crosses above the street to get to the beach! Overall, it was a good place to stay. Just a few improvement touch ups and I would have rated this place the best rating.
Stayed 3 nights in Sep 2020
Response from Rosie on 11 Sept 2020
Dear Karen, thanks for staying with us and sharing your experience. We hope you've enjoyed your overall stay despite the mentioned shortcomings. You may rest assured that I will forward your comments to the respective division to be addressed accordingly. Meanwhile, we will look forward to another opportunity to host you and to accommodate your needs to the best of our ability.

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Rosie on 31 Aug 2020
Thank you, Joseph, for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience! Rosie, Team Hosteeva

10/10 Excellent

Rodolfo, Jasper, Georgia

Travelled with family
Liked: Cleanliness, amenities
The facility was kept up very well and the staff were very nice. It was situated in excellent location and the amenities were great.
Stayed 5 nights in Aug 2020
Response from Rosie on 21 Aug 2020
Dear Rodolfo, thank you, for staying with us and sharing your review of our property. It's been a pleasure to have you and we're happy to hear that you've enjoyed your stay. Looking forward to hosting you again for another amazing experience!

10/10 Excellent

Mary, Mandeville, LA

Travelled with group
Liked: Cleanliness, amenities
Things I liked: Cleanliness, ease of check-in/check-out, love having 3 pools and 2 hot tubs to choose from, close proximity to beach
Stayed 3 nights in Jul 2020
Response from Rosie on 31 Jul 2020
Dear Mary, thank you, for staying with us and sharing your review of our property. It's been a pleasure to have you and we're happy to hear that you've enjoyed your stay. Looking forward to hosting you again for another amazing experience!

4/10 Poor

Jenae, North Royalton, Ohio

Travelled with family
Disliked: Cleanliness
Unit 904 was very disappointing. The floors were disgusting dirty! The carpets were visibly filthy and coming apart. You wouldn't want to walk around with out anything on your feet. It looked like bed bugs would be there so we turned over all the beds down to the bed frame and we only found a dead one in the second bedroom. No live ones. My light socks were ruined from the filth even after bleaching them. The beds were the most uncomfortable ever and the cheapest most uncomfortable pillows ever made, my husband and I got no sleep just tossing and turning all night. There weren't enough dishes for anyone doing any real cooking, just the bare minimum. Non functional blender. Sink stopped up constantly. Toilet in master stopped up constantly, good thing they had plungers! The best thing about the whole experience was the view from the balcony, there was a breezeway from the building right to the beach, there were 3 pools with one indoor and two hot tubs, sauna, workout room.
Stayed 7 nights in Dec 2019
Response from Henry on 3 Jan 2020
Dear Jenae, thank you for staying with us and taking the time to review our property. We are really sorry to hear that the expectations of your stay were not fully met due to the inconvenience features you have pointed out. Please, rest assured that your comments will be duly forwarded to our designated staff to be addressed properly. We do hope that you will give us another chance to provide you with a much better guest experience. Once again, please, accept our sincere apologies for your inconvenience. Certainly, your next stay with us will be a lasting memory in all the positive ways. Best wishes for the festive season!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay if you plan on being there more then one night. Completely convenient with access to the beach. I will be back!
Stayed 2 nights in Aug 2019
Response from Maggie, Team Hosteeva on 12 Nov 2019
Dear Guest, thank you for choosing Hosteeva. We are happy to know you liked our property and enjoyed the beach. We look forward to hosting you again!

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Rosie on 9 Sept 2019
Thank you for your stay, come back again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets do not flush very well. Not enough towels and toilet paper for 4 people, for 5 days!
Stayed 4 nights in Aug 2019
Response from Kate, Team Hosteeva on 6 Aug 2019
Dear Guest, thanks for taking the time and leaving a review. We are glad you have enjoyed your overall stay. Please accept our apologies for the inconvenience you have experienced during your stay and rest assured it will be addressed by the maintenance department. Please note that we don't provide daily cleaning services. We look forward to hosting you soon again for a much better experince.

10/10 Excellent

Laysen, Lafayette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of the slow elevators, everything was awesome. Three pools, beach access on a sky bridge and super clean. Highly recommended.
Stayed 3 nights in Jul 2019
Response from Kate, Team Hosteeva. on 9 Jul 2019
Dear Laysen, thank you for the review. It was our pleasure to have accommodated you at our property. We are glad to know that you have enjoyed your stay with us. We look forward to hosting you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Kate, Team Hosteeva. on 11 Jul 2019
Dear Guest, thank you for the review. We are glad you have enjoyed your stay with us. We look forward to hosting you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach fun
Took our grand kids to the beach and they loved the accommodations. The breeze way to the beach was fantastic! Pools and exercise room were good also. We want to come back next summer!
Stayed 6 nights in Jun 2019
Response from Emma on 2 Jul 2019
Dear Sandra, Thank you for rating us with 10. It was our pleasure to have accommodated you at our property. Being home away from home has always been our main objective and your review motivates us to provide an exceptional survives to our customers.We look forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great we had 5 adults and one toddler and had plenty of room. The condo was very clean and well stocked. You may want to bring extra toilet paper as we ran out. I would also recommend bringing some laundry detergent as there is a washer and dryer as you may run out of clean towels. The property is fantastic with 2 outdoor pools and one indoor. We used all 3. The 2 outdoor pools have hot tubs. The room has a nice view of the ocean as well. They have a really nice walkway that is built over the main road so beach access is really easy maybe a 5 minute walk. We thoroughly enjoyed our stay and would definitely stay here again. Hosteeva also gave us an extra hour at checkout on very short notice, and we were very grateful for that.
Stayed 3 nights in Jun 2019
Response from Emma on 12 Jun 2019
Dear Valued Guest, Thank you for your review. We are glad to learn that you liked the apartment and you had a pleasant stay with us. We are also happy to know that the location of the property had made your stay more enjoyable. Thank you for taking time to highlight the cleanliness of the apartment which is highly prioritized by us. We appreciate your kind feedback and look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Emma/Guest Relations Department on 14 May 2019
Dear Valued Guest, Thank you for rating us with 5 stars. We are glad to know that you have enjoyed your stay with us. Being home away from home has always been our main objective and we are glad to know we have succeeded to meet your expectations. We are looking forward to hosting you again at one of our many properties all over the states.

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was at perfection. I didn't see anything wrong. We enjoyed our stay. I didn't have any problems extending our stay for a few more days. We will be coming back and I will tell others about our stay. I will also tell them that this grest place to come. The view of the beach was magnificent.
Stayed 4 nights in Apr 2019
Response from Emma/Guest Relations Department on 2 May 2019
Dear Frederick, Thank you for rating us with 5 stars. It was our pleasure to have accommodated you. Our goal is to provide a unique experience for each guest's stay and we are happy to know that we have succeeded to meet your expectations. We hope we will have another chance to host you in one of our many properties all over the states.

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Rosie on 24 Apr 2019
Thank you! Look forward to hosting you again.