Condo, 2 Bedrooms, Hot Tub, Beach View (Plantation Dunes #5508) | View from property
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Reviews of Plantation Dunes

3.5 out of 5
Plantation Dunes
375 Plantation Road 5609, Gulf Shores, AL

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at plantions every year so we just love it
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is amazing. Water is great. Condo was perfect for family of 4.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The condo was amazing!! Very clean and well kept! The only down side was a few of the amenities were out for repair. But we will be staying here again for sure
Stayed 4 nights in Jun 2021

4/10 Poor

Linda

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no indoor pool, hot tub never worked. Shower curtain and dining Room chairs are covered in mold.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Stayed 3 nights in May 2021
Response from Vacasa Reviews Team on 3 Jun 2021
Hello, thank you for your review. Our guest service agents are available 24 hours a day and if any issues arise we encourage guests to let us know so that we can assist. We hope to host you again soon.

8/10 Good

Tina

Liked: Cleanliness, room comfort
Very good
Was a great visit. Only problem was at the guard entrance. Gaurd did not check for our parking pass before insesting we needed to buy one.
Stayed 4 nights in May 2021
Response from Vacasa Reviews Team on 15 May 2021
We are so happy you enjoyed your stay. We appreciate your feedback as our guest’s comfort is very important to us. We hope to have the opportunity to host you again.

10/10 Excellent

Herschel

Liked: Cleanliness, room comfort
We had the best sunset and beach views from our condo.
Stayed 7 nights in Apr 2021
Response from Vacasa Reviews Team on 4 May 2021
Thank you for rating your stay, Herschel. We are delighted that you enjoyed the views, and we look forward to hosting you again in the near future!

8/10 Good

Michelle

Travelled with family
Liked: Room comfort
We made the best of it.
We made the best of the weather as it raining the entire time we were there. The room was cute but shower was dirty as was some of the towels. Also, the outside pools were full of crabs! No warning and they were working on the hotels (this one and the surrounding ones) wake up us at 0839 every morning.
Stayed 3 nights in Apr 2021
Response from Vacasa Reviews Team on 18 Apr 2021
Thank you for your review, Michelle! We are disappointed to hear the home was not up to our high standards of cleanliness that we hold ourselves to. We have addressed this with our housekeeping team. We apologize for the construction noise, as we do not manage the entire building only the individual, privately owned units within the larger building. We hope we have the chance to host you again!

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was nice beach and pools ect the room on the other hand was not. It has not been cleaned and was missing sheets, dishwasher would not open some fridge was in way, cabinets were falling off, toilet handle was broken
Stayed 7 nights in Aug 2020
Response from J on 24 Oct 2020
Our apologies to hear that the unit did not meet your expectations. We encourage guests to contact us if there are issues in the unit that need addressing. We truly hope to provide you with a more exceptional stay next visit, thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
This property was perfect for 2 people, beach was very nice! Would definitely stay again!
Stayed 2 nights in Jul 2020

8/10 Good

Eric

Travelled with family
Liked: Room comfort
Plantation Dunes 7/2020
Getting to the rental was very easy. Unfortunately I had to dig through multiple emails to find the entry code into our room. Once inside we found the floors seemed a little dirty when walking without shoes and the blanket on the bed seemed to have sand on it. The bathroom was ok, but a very dated tub/shower combo needed some new hardware. Kitchen was very nice, although we didn't cook, just used the refrigerator since we only stayed one night. Overall, it was a decent place to stay if you wanted to get away from the hustle and bustle of Gulf Shores.
Stayed 1 night in Jul 2020

6/10 Okay

Melissa, Hopkinsville Ky

Disliked: Cleanliness
Great view of the ocean. Complex was 13 miles from attractions that most people like to visit. Trash found throughout the room and stairwell.
Stayed 4 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Disappointed
The A/C was not working upon arrival. The phone contacts were backed up on hold and the management numbers posted in the room are out dated. The information card with dummy. I went to the guard house for a contact, and it was fixed within an hour. The room smelled horrible. The drains were clogged in the laboratory and the kitchen sink. The bathroom had a horrible smell over bleached too. One kitchen chair was stained from mold. The ceilings were dirty and poorly painted.The drapes are filthy on the reverse side for the bunks and the sliding glass door.It looked like coffee or some kind of liquid substance was spilled all over them. A broom was provided, it was full of caked on dirt and hair. We brought our own Clorox wipes anyway. I went through the process of wiping down areas in the room. The Sassy Bass grill was good to have on the ground level, access to the outside pool was convenient safe and clean. The front lobby is a very clean nicely furnished. I will not stay at any Vacasa properties again. Hotel.com was who I booked though, we're helpful, however, they had a problem contacting Vacasa also.
The reverse side of drapes
The broom provided to clean with
Stayed 3 nights in Jun 2020
Response from Vacasa Reviews Team on 1 Jul 2020
We are very sorry for the condition of these items and the other mentioned during your stay. We will let the local staff know so that these items can be addressed. Please know that this is not standard for our homes to be left in this condition. We hope to host and impress you in the future.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, room comfort
Family vacation ( gulf shores )
Property was very clean my kids loved the pool. Highly recommend this place for a family looking to spend a nice vacation at this location. Beach access was great.
Stayed 1 night in Jun 2020
Response from Vacasa Reviews Team on 1 Jul 2020
We are so pleased that you and your guests had such a great time! We hope to host you again very soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Jun 2020
Response from Vacasa Reviews Team on 1 Jul 2020
Thank you for your rating, we are very sorry that your stay was not more enjoyable. We hope to host and impress you in the future.

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, room comfort
Bad experience
Booked the trip, it’s through a 3rd party, so I had to confirm my identity to a company who said I got my birthdate wrong and cancelled confirmation, customer service said it was having too long of a wait so it just wasn’t gonna answer. Hotels.com managed to fix it and confirm the booking. Upon arrival the A/C was broken so we had to wait in the room until it was finally fixed at 11 pm. Trash from previous guests was in the room, hair was in the shower, and the sheets had stains. The twin bed frames were both broken as well. Also one of the elevators in the building was broken, leaving only 1 for 9 floors worth of guests to move luggage up and down.
Stayed 2 nights in Jun 2020
Response from Vacasa Reviews Team on 1 Jul 2020
David - We are sorry about the condition of the appliances and the home upon your arrival. Please know that this is not standard for our homes and we hope to have an opportunity in the future to host and impress you. Thank you for your feedback.

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, room comfort
Two night stay for fishing trip.
Good location and easy walk to the beach, great fishing right off the surf. It's not a high end place like Kiva Dunes next door, but it was exactly what I needed to serve as a home base for two days of off-shore fishing out of Fort Morgan.
Stayed 2 nights in Jun 2020
Response from Vacasa Reviews Team on 16 Jun 2020
Thank you for providing feedback, Stephen. We are glad this location suited you well, and we hope to have another chance to impress you in the future!

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, room comfort
Horrible
Stayed 3 nights in Jun 2020
Response from Vacasa Reviews Team on 16 Jun 2020
Thank you for providing feedback, Sharon. We are sorry to hear that you were disappointed, and we hope to have another chance to impress you in the future!

10/10 Excellent

Christopher

Stayed 1 night in May 2020
Response from Vacasa Reviews Team on 16 Jun 2020
Thank you for rating your stay, Christopher. We hope to have another chance to impress you in the future!

8/10 Good

Kathryn

Liked: Cleanliness, room comfort
Great location
Super location, room & a/c but the wifi is very weak. In fact, we couldnt watch tv in the evening because the wifi band was too weak to operate the tv streamimg. For the price, that was disappointing, but the location was good indeed. The communication from hotels.com was woeful. We made decisions & spent money that had we had accurate info, we wouldnt have done. There needs to be clearer info for checkin process & ammenities. Apparently, there IS an umbrella & 2 chairs w/ this unit...contrary to what we were specifically told. And, you can rent double chaise w/ umbrella for $40/day if you wish. Bring flip flops because the sand is hot in afternoon & the boardwalk walkway even more so! We loved the proximity to the beach & the unit & beach were very clean.
Stayed 2 nights in May 2020
Response from Vacasa Reviews Team on 16 Jun 2020
Thank you for providing feedback, Kathryn. We are glad you enjoyed this location and apologize for the issues you experienced during your stay. We will work with our local team to ensure these items are corrected for future guests. We hope to host you again in the near future!

10/10 Excellent

George

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2020
Response from Vacasa Reviews Team on 11 Apr 2020
Thank you for your rating, George! We look forward to hosting you again soon.

8/10 Good

Mike

Stayed 2 nights in Feb 2020

6/10 Okay

Suzanne

Travelled with group
Disliked: Room comfort
Stayed 2 nights in Aug 2019
Response from Vacasa Reviews Team on 5 Sept 2019
Suzanne, Thank you for your rating. We look forward to hosting you again in the future.

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2019
Response from Vacasa Review Team on 2 Aug 2019
Thank you for your rating. We hope to host you again and impress you in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was amazing
Clean, comfortable and just great.
Stayed 1 night in Jun 2019
Response from Vacasa Reviews Team on 7 Jul 2019
Hello Janet, We are so glad that you enjoyed your stay! We hope to host you again soon!

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Two lane road for about 12 miles to get to facility. Fees for tax and parking at door a little much. Facilities in general were great. Beach had dunes in it to. Could walk out a good ways. The shower to wash off sand was terrible. Please let me know if that changes. Sassy Bass restaurant there. Several pools around. Tennis and Golf available.
Stayed 1 night in Jun 2019

6/10 Okay

Lindsey

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and dirty
I would give this room 1 star and only because of the view. In need of major updating and cleaning. Appliances were very outdated. Paint & wallpaper was chipping off the walls. Smudges, dirt and splatters on the walls/doors. Food stuck to the curtains. Headboard was broken. Dirty socks and empty water bottles found under the bed. I could go on and on .. if it would’ve been possible to cancel our reservation upon arriving I would’ve done just that.
Stayed 3 nights in Jun 2019
Response from Vacasa Reviews Team on 13 Jun 2019
Thank you for taking the time to share your feedback, Lindsey! We apologize the home was not as presentable as it should have been. We strive for a standard of excellence in home cleanliness, and we are sorry this standard was not met. We will follow up with our housekeeping team to ensure cleans are being completed to our standard, and we do hope for the opportunity to host you again!

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Vacasa Reviews Team on 16 Apr 2019
Hi Mike, we are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I decided to come explore Gulf Shores for the first time for our babymoon. We just needed a small, affordable place close to the beach. This condo blew us away! It was a fully furnished with every amenity we could want, adorably decorated, super clean and tidy. Being unfamiliar with the area, we didn't really know where in the building it was situated when we reserved it, but when we opened the balcony door we were facing the ocean. Literally steps away! For the amazing price, we couldn't believe it. There were plenty of chairs set up on the beach, along with umbrellas. It never got too crowded, but may have been due to our timing. There was an awesome little restaurant on the ground floor, Sassy Bass. They had nice food choices, drinks, their specialty donuts (the orange cream one..OMG!) There were pools on the property, both outside and one inside. There were also tennis courts and other amenities, but we didn't use any of those. I am so happy we chose this place and we already want to come back. I had never booked through Vacasa before either, so I actually booked through my trusty Expedia account.
Stayed 4 nights in Apr 2019
Response from Vacasa Reviews Team on 14 Apr 2019
We are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
AMAZING VIEWS!!! Perfect!!! Cant wait to stay again!!!
Stayed 1 night in Apr 2019
Response from Vacasa Reviews Team on 11 Apr 2019
It was a pleasure hosting you, Lisa! We're so glad you enjoyed the fantastic views, and please visit with us again very soon!!!