Gummersbach Hotel Guide - Hotels with Restaurant in Gummersbach, North Rhine-Westphalia

"One would expect basic amenities like the wall-unit hair dryer to be functioning properly. Receiving a rather curt remark when giving verbal feedback to manager upon checking out was disappointing. Do better. "

"Very friendly staff. Clean rooms but small"

"Clean room. Pillow (one) terrible. Reception terrible."

"It’s a very old building and clean, but there are some little things that could use updating. There are little holes in the wall that need to be patched and the walls are very thin. But I would stay again. Good night sleep and more room than other places we stayed in Europe if you are traveling with family."

"All good"

" I usually go to the Kranz Parkhotel for my stays in Siegburg, but it was booked so I tried this hotel the first time. I was definitely going to stay there again, plus invited my friends to come in May during my stay in Siegburg. Since I am here on a family emergency, I was also incredibly grateful to have an interim opportunity to continue to work from the large and usually empty hotel lobby. In turn I consumed everyday coffee, drinks, cake and often dinner while working. Strangely, while everyone was very nice, the person in charge of reception made me feel unwelcome. When she made a mistake with an order (which is fine) she shrugged and said now “that it is done” I need to drink it like that. What??!! Making no attempt to be courteous. She masked her dismissive behavior with an excuse that I cannot leave my computer bag unattended if it is longer than maximum 5 minutes. Obviously, she could have suggested to store my computer in her bag room, and I would have paid happily whatever the fee is. On a side note, while everybody appeared to be professionally dressed and groomed, she looked sloppy. The displeasing demeanor of this woman soured my entire stay. For me it is definitely back to the Kranz Parkhotel, which I also recommend to sauna fans. There you can use the sauna 24/7 and no one has to track to the reception before and after to retrieve and return often non-working sauna access cards…. "

"Good to stay here "

"Room was basic and not clean. We were told WiFi was available, it wasn’t. We booked and paid extra for a business room, we were given a standard room and refund was refused by the hotel. Not a bad location for getting to cologne city centre."