Gümüşlük Holidays

All the staff, food, services, outdoors and indoors were excellent. Thank you all!

We loved this property, but it does need some renovation to the second outdoor swimming pool which wasn’t available. We were also given no warning about The Beach facilities not being available and we were told there was a shuttle service to and from The Beach but this also wasn’t available. It was disappointing as we wanted a beach holiday. The hotel was lovely, but we probably wouldn’t have stayed there if we had known there were no beach facilities. We had to make our own way down to the beach and pay for sunbeds. Not appropriate when that is not made clear on the website.

I visited the property during the peak summer season, it felt like they were a little understaffed. It took an hour to to get towels after calling for them three times and the rooms were dated. They offered buggy services to get around but there was always a huge line to get one.

We were in the upper level residents on the road, apt 4. Amazing view and large 1 bdrm apt but bed was very hard in bedroom and it was loud at night with cars going by late with their stereos booming. Our pool had no chairs around it and there was no cork screw etc and if you needed something other than a shuttle you had no service too far away. Food was decent. We booked for 2 days and paid a lot and had breakfast incuded and really for what we paid all meals and drinks should be included as we were 3kms from all restaurants and stores so taxi was necessary as very big hill to and from our accommodation. Silan in the dining area was wonderful to us but beyond her the other staff did not seem very interested in us as english speaking Canadians. 3 star rating but the beach is amazing and swimming ideal!

Rixos Bodrum is set in a stunning surrounding. The hotel is high quality with great facilities. We were not aware at time of booking that only the buffet restaurant and beach restaurant was included in the premium all inclusive package and you had to pay extra to use other restaurants (unlike other top hotels we have experienced where you get to use other restaurant’s during your stay), so please be aware of this - we booked via Expedia and this was not made clear. Otherwise the staff are all super friendly and helpful. Great family holiday destination.