Guntersville Lake

Property was beautiful clean. Just hated I was there for six days and the pool was only open 1 day. That was my reason for choosing this place. I most likely will not stay again for that reason. Spoke to on site staff and none could tell us why pool was closed or when it would reopen huge inconvenience. Drove all the way from Michigan 15 hours for that amenities to enjoy the week with my child in the Navy just overall a not so great experience. Be prepared to park far away from your designated spot as people had guest all week and the spot in front of our residence was always occupied at front door and in the rear.

Our stay was 3 days, 2 nights. We were told that our room would be visited by house services but it was not. A let down after a day of fun and sightseeing. The customer service from all of the employees was top notch. I have never been treated so well while on vacation. These folks could teach the Disney folks a thing or two on customer service, in my book, that’s saying alot. Absolutely outstanding!