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Halong Sapphire Cruise

4.0 star property
Cruise ship in Ha Long with 24-hour front desk and coffee shop/cafe

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Photo gallery for Halong Sapphire Cruise

Potholing/cave exploring
Breakfast, lunch, dinner served; local and international cuisine
Terrace/patio
Kayaking
Premium Double or Twin Room (FREE Two-way Transfer Service)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite Double Room (FREE Two-way Transfer Service)

Suite Double Room (FREE Two-way Transfer Service)

Suite Double Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room (FREE Two-way Transfer Service)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Single Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room (FREE Two-way Transfer Service)

Premium Double or Twin Room (FREE Two-way Transfer Service)

Premium Double or Twin Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Family Connecting Room (FREE Two-way Transfer Service)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Family Connecting Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 29.9 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Single Beds

Deluxe Double or Twin Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Deluxe Triple Room (FREE Two-way Transfer Service)

Deluxe Triple Room (FREE Two-way Transfer Service)

Deluxe Triple Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room (FREE Two-way Transfer Service)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Double or Twin Room (FREE Two-way Transfer Service)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Down duvet
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds
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About the area

Map
Gate 26 Tuan Chau Harbour, Ha Long, Quang Ninh

What's nearby

  • Tuan Chau Amphitheater - 2 min drive - 1.1 km
  • Dolphin Club - 2 min drive - 1.1 km
  • Tuan Chau Beach - 3 min drive - 1.9 km
  • Ha Long Night Market - 9 min drive - 7.0 km
  • Bai Chay Beach - 13 min drive - 10.6 km

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 44 min drive

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Magnolia Restaurant - ‬9 min drive
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬9 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬9 min drive
  • ‪Diamond Restaurant - ‬8 min drive

About this property

Halong Sapphire Cruise

Upscale cruise ship
You can look forward to a terrace, a coffee shop/cafe and laundry facilities at Halong Sapphire Cruise. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Sapphire Bar, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Limo/town car service, self-parking (surcharge) and wedding services
  • A porter/bellboy, multilingual staff and a 24-hour front desk
  • Concierge services, a TV in reception and a front desk safe
Room features
All guest rooms at Halong Sapphire Cruise have perks, such as 24-hour room service and air conditioning, as well as amenities, such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries and hairdryers
  • 32-inch TVs with digital channels and DVD players
  • Balconies, fridges and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Cruise terminal shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 250,000 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sapphire Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: noon
Minimum check-in age - 15

Check-out

Check-out before 9:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiry date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1800000 per vehicle (one-way)
  • Self-parking fee: VND 250000 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Halong Sapphire Cruise Ha Long
Halong Sapphire Ha Long
Halong Sapphire
Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long

Frequently asked questions

Does Halong Sapphire Cruise have a pool?

Yes, this property has an outdoor pool.

Is Halong Sapphire Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Halong Sapphire Cruise?

Self-parking is available for VND 250000 per day.

What time is check-in at Halong Sapphire Cruise?

Check-in start time: 11:30 AM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Halong Sapphire Cruise?

Checkout is at 9:30 AM.

Does Halong Sapphire Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1800000 per vehicle applies.

Where is Halong Sapphire Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

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Halong Sapphire Cruise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Recommend room 408. Whole cruisecwas great
Stayed 2 nights in Nov 2024

8/10

Ha Long Bay is beautiful and staff from the cruise are very friendly. It was a good experience
Stayed 1 night in Sep 2024

10/10

Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
Stayed 2 nights in Aug 2024

10/10

Great food, drinks, service and affordability. Expertly handled tour. Punctual travel schedules. A soul satisfying experience !
Stayed 1 night in May 2024

10/10

The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
Stayed 1 night in Feb 2024

10/10

the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
Stayed 2 nights in May 2024

8/10

The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing! However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start. We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath. Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!
Stayed 2 nights in Apr 2025

8/10

Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional La comida buena no espectacular si abundante La habitacion buen tamaño aunque las camas algo duras Lo mejor las vistas y la clase de Tai chi al amanecer
Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Aug 2024

6/10

Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jun 2024

10/10

El crucero está genial, la comida es exquisita y abundante. Los cocktails son mejorables.
Stayed 1 night in Apr 2024

8/10

Stayed 1 night in Mar 2024

10/10

The staff was incredible and the food was fabulous.
Stayed 1 night in Feb 2024

10/10

Stayed 1 night in Dec 2023

10/10

Excellent experience. Sunny was a wonderful host
Stayed 1 night in Jan 2020

10/10

Stayed 1 night in Nov 2019

8/10

Stayed 2 nights in Nov 2019

10/10

Stayed 2 nights in Nov 2019

8/10

We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate. A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy. We loved it! And completely accomodating for our Miss 6.
Stayed 2 nights in Sep 2019

6/10

The ship was older than it looked on the photos of the website. The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice. As I paid bit more than other Cruise, it was little bit disappointing.
Stayed 1 night in Sep 2019

10/10

Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Stayed 1 night in Aug 2019

8/10

I went for two days and one night through Saphire and the following are the pros and cons: PRO: -Good service -Good rooms and jacuzzi in the bathroom - Free activities like swimming and kayaking CONS: -Most of the staff members don’t understand English making it difficult to communicate -The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before. - drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too. - if you have a liking towards think and tough pillows, you’re ready for a good sleep. - you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon) Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
Stayed 1 night in Aug 2019

10/10

NEW CRUISE, great food and friendly staff Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty I would recommend this trip on this ship and would love to return myself in the summer.
Stayed 1 night in Jul 2019