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The Twin Hotel

3.5 star property
Travelers can relax at the coffee shop or enjoy a meal at the restaurant during their stay at this welcoming hotel with convenient amenities.

Choose dates to view prices

The Twin Hotel in Bai Chay offers practical comforts like a coffee shop, bar, full-service restaurant, and on-site cafe. Guests enjoy WiFi and a 24-hour front desk for assistance.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

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About this property

The Twin Hotel

  • Hotel located in Bai Chay
  • At The Twin Hotel, you can look forward to a coffee shop/cafe, a bar and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and extended parking
    • A lift, smoke-free property and a 24-hour front desk
  • Room features
  • All rooms are individually decorated, and boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is The Twin Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Twin Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at The Twin Hotel?

Check-in start time: noon; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Twin Hotel?

Checkout is at noon.

Where is The Twin Hotel located?

Located in Bai Chay, this hotel is within 1 mile (2 km) of Ha Long Bay, Cái Dăm Market and Sun Square. Ha Long Night Market and Bai Chay Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Phong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn không cho tôi nhận phòng
Stayed 2 nights in Apr 2026