Superior Double Room, Balcony | Terrace/patio
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Reviews of Eden Hotel

Eden Hotel
8 Shmariahu Levin St, Haifa

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 135 reviews" "
Rating 8 - Good. 52 out of 135 reviews" "
Rating 6 - Okay. 34 out of 135 reviews" "
Rating 4 - Poor. 14 out of 135 reviews" "
Rating 2 - Terrible. 13 out of 135 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Cleanliness, staff & service
I like the simplicity of the room and property generally. The staff were really lovely, helpful and friendly.
Stayed 11 nights in Mar 2024

8/10 Good

Ariel

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Eden is a bargain.
The Eden is charming and has historical character- staff was friendly and kind.
Stayed 9 nights in Jun 2023

6/10 Okay

Daphne

Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Can't recommend it
Stayed 1 night in Mar 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff, very helpful,

10/10 Excellent

Alona

Stayed 1 night in Sep 2022

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and peaceful night
The place was really nice, quite and staff was so accommodating, friendly, polite and very helpful.we stayed there for a night after our cruise inorder to visit Nazareth, the owner gave us a very thorough direction even the airport transfers,
Stayed 1 night in Sep 2022

10/10 Excellent

marc a rassman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This was my third stay in this hotel. Despite the buildings age the rooms are modern and comfortable. The staff are excellent, very friendly, going above and beyond to make my stay pleasant. Was often greeted by name and asked how I was. Cant wait for my next visit.
Stayed 12 nights in Aug 2022

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would come again
We really enjoyed the hotel. Warm service. Big rooms. Very comfortable. Nice communal areas and big Balconies. Bathrooms are a bit rundown.
Stayed 1 night in May 2022

8/10 Good

Rema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place, below average price.
Stayed 1 night in Dec 2021

8/10 Good

Brice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Yosef

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
החדר והמקלחת בסדר אבל המגבות רעות והסבון מעט
Stayed 1 night in Sep 2021

2/10 Terrible

Andrew Phillip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Anis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Was there ANd i Didint found my room , and I didn’t sleep there and they want to take mone for no thing
Stayed 1 night in Aug 2020
Response from ofer on 12 Aug 2020
you are a little bit confuse... we did not charge you we agreed to cancell it for free even we could charge you as well..because you ask us to cancell the reservation wake up and be honest. you can right this in hebrew too. yesterday you spoke very good noisy hebrew. so good luck

8/10 Good

Chun Nei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the quiet of the area
The hotel is small, cozy and warm. In a relatively quiet area. The rooms are clean and the service courteous
Stayed 1 night in Oct 2019
Response from ofer on 10 Nov 2019
thank you for a nice review

8/10 Good

tehila

Liked: Staff & service, property conditions & facilities
מלון נחמד,שירות טוב. מתאים למי שמחפש מקום ללינה בלבד. נשמח לחזור שוב!
Stayed 1 night in Aug 2019
Response from עופר. on 10 Dec 2019
תודה רבה על התגובה החיובית !!! נשמח לראותכם שוב בקרוב.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
Very welcoming staff. wifi. was excellent. very accessable via public transport. was my second stay here and will definately go back.
Stayed 11 nights in Jun 2019
Response from Ofer on 8 Jul 2019
Thank you for a wonderful review.

8/10 Good

Jeremias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is located right in the middle of the city so it's possible to walk to most major sites. The staff at the reception were most friendly and helpful! The room was of appropriate standard, it was clean and spacious. The airconditioning worked fine. We had a room with the view over the sea / port with a nice large balcony to sit and enjoy.
Stayed 1 night in Jun 2019
Response from ofer on 8 Dec 2019
thank you for taking the time to write this review. we will be happy to see you again soon!!!!

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from ofer on 8 Dec 2019
thank you for this wonderful review.

8/10 Good

CaptainAdorable

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good friendly customer service service service service service service
Stayed 1 night in Mar 2019
Response from ofer on 16 Apr 2019
thank you.

2/10 Terrible

Ran

Disliked: Staff & service, property conditions & facilities, room comfort
I came to spend the night only for business, checking in 22:00 and out at 07:00/ The room is way to small, like 9 meters total, the shower is tiny & crowded, the toilet was outside the room shared with more people. The place is neglected and the room had a smell of dampness. It was a really bad experience for me.
Stayed 1 night in Oct 2018
Response from ofer on 8 Dec 2019
hi ran. in the hotel we have2 rooms wite shard toilet.this is our cheaps rooms .this is the room that booked by you. we look forward to hosting you next time in our upgraded rooms.

10/10 Excellent

Verified traveller

Great place in great location
convinent location. manager was amazingly nice as was rest of the staff. while the room i was in was small, it was comfortable for one. comfortable bed, great a/c, shower was perfect, strong wifi, and easy of late checkin made a wonderful experience. did not try the tv so cannot talk about the reception or selection of channels..
Stayed 8 nights in Aug 2018
Response from OFER on 8 Dec 2019
thank you for your excellent reviw!!!!!

10/10 Excellent

Michael, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great experience felt like home I will come back again.
Stayed 13 nights in Jun 2018
Response from ofer on 8 Dec 2019
thank you so much for the positive review!!!!

8/10 Good

Shirley

Liked: Cleanliness, staff & service, room comfort
OLD but nice if you’re a deep sleeper
Hard to find unless you have GPS. The price was good! The bed was excellent! Noise was horrible. Only four parking spaces, I was blessed to get one. Very busy city area, no street parking. Every thing very clean. I loved the shared balcony and kitchenette. I loved walking around the neighborhood and finding a sandwich shop for an excellent dinner.
Stayed 1 night in May 2018
Response from ofer on 8 Dec 2019
thank you for takink the time to write the reviwe. we will be happy to see you soon!

10/10 Excellent

Zhaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Response from ofer on 8 Dec 2019
thank you this axcallent review!!!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eden
People were extremely friendly but the hotel needs doing up. The toilet, which is in the lounge area, was extremely old and needed cleaning. The bed was uncomfortable and our shower was in our room. It was really small and flooded the room when we used it.
Response from ofer on 8 Dec 2019
hi. thank you for taking the time to write this review!!!

8/10 Good

aristide brodeschi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ofer on 8 Dec 2019
thank you for taking the time to write this review!!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Not flexible with changes and rooms bad conditions
One day before my booking date, the city of Haifa (and many others in Israel) was being set on fire by terrorists, friends recommended me not to go there for our safety, so I called and tried to cancel only because of that and they wouldn't let me, saying they are not in the affected area (btw, fire in the dry spread fast and easily) I would have to pay a high fee to cancel or change the check in day also with a fee. Also, At first they presented me a room with the toilet outside at the room's balcony, very unlikely to be originally built this way. In winter this is not a good option, specially traveling with 72 year old father. After arguing with the manager they gave another room, better one but not so good either.
Response from ofer on 8 Dec 2019
hi. thank you for the review.we are trying to do our best to please our customers. hope to see you soon!!!

8/10 Good

beth, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping
Convenient to transportation, shopping , money exchange and free wifi
My parents waiting for ride

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ofer on 8 Dec 2019
thank you for taking the time to write this axcallent review!!

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Response from ofer on 8 Dec 2019
thank you for your axcallent review!!

6/10 Okay

Heinrich, Swakopmund

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Value for money
Old traditional building, friendly staff
Response from ofer on 8 Dec 2019
thank you for taking the time to write this review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. It was close to the observant Jewish area in Hiafa.
Response from ofer on 8 Dec 2019
thank you for takunk the time to write this axcallent review!!

8/10 Good

ramy, slovakia and israel

Liked: Cleanliness, staff & service, room comfort
the location in central hadar in haifa
the staff was very good and to have free parking in central haifa is the most important
Response from ofer on 8 Dec 2019
thank you for your nice review!! hope to see you soon .

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ofer on 8 Dec 2019
thank you!!!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Response from ofer on 8 Dec 2019
thank you for taking the time to write this review . we are doyng our best to improve . hope to see you soon!!!

10/10 Excellent

shay shalom, rishon lezion Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holy day
hotel is centrally located and close to everything hotel staff professional service clean rooms strongly recommend, warm home hospitality, thanks

4/10 Poor

Ilan , Jerusalem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cheap.
We were looking for a cheap but acceptable place to spend one night in Haifa with a short time to plan things. The place is in a terrible area, and is a very old building that has been "renovated" (the only renovated thing is the bathroom I believe, and to a very simple and odd construction, with the bathroom being literally in the balcony (open) and a window to the room). We asked for two non smoking rooms, and since there are non, we got to a room with the smell of a place where there have been people smoking at least 50 years, so that was not fun. The room itself is pretty clean and it had one double bed and 1 single. The fact that there are rooms whith no bath room and that some people have to literally share bathroom + the general installations makes the hotel a real 1 or maximum 2 stars hotel, but in no way 3, more like an old "renovated" hostel. We had a bad experience with one receptionist called Colin, who was very rude at the time of check in and made the process very uncomfortable, very arrogant, and later on in the middle of the night (12:00 AM) called me to complain that I was blocking all the spots in the parking lot (which of course was not true). It's the very first time that a staff that represent a place where I pay to "rest through the night" disturbs my "vacation night" with a phone call, complaining of something not exactly true, very insolent. in my point of view it's ok for a group of young people not older than 23 yo, and PLESE don't bring your wife.
Response from ofer on 8 Dec 2019
thank you for taking the time to write this review.its very importent to us. we are doying our best to improve and hope to see you soon again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel
Big spacious rooms with their own little balcony. Lovely staff and free tea and coffee! Good location in Haifa.

4/10 Poor

Elyse, Jerusalem

Disliked: Cleanliness, property conditions & facilities, room comfort
Subpar
Room was not clean.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great service, but "hotel" is an overstatement
The hotel was clean and the service excellent, BUT the room looked nothing like its picture on the website. The hotel was shabby, the bed uncomfortable, and the shower leaked through the wall into the bedroom. The kids had no problem with it, but I think I would have preferred something a bit nicer for the money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid- cheap but understandably so.
Do not be lured in by the cheap price- you get less than what you pay for. A really unpleasant place to stay with decidedly dirty rooms and no redeeming features from what I could tell. The shared facilities for the "backpacker's room" were right next to the reception and with internal windows which disconcertingly looked into the laundry room. The paint is peeling and everywhere stank of smoke. In the morning I was woken by pigeons who were roosting next to my head- the windows do not really close! The "free parking" consists of four spaces in a box formation- no good if there are already four cars, and if you're in the first two spaces you'll find yourself boxed in. To be fair the staff were fine- although as other reviews have warned, you should assume that your room will not have a private bathroom and that if you want one, you will be asked to pay extra when you turn up.

8/10 Good

DAVID, Cheyenne, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David Stewart's Haifa Visits
I always enjoy my stays there! Very courteous and friendly staff. Walking distance from McDonald's and many other restaurants and shops.

8/10 Good

Erica, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and amazing breakfast
Was a very quaint hotel in a nice location. They were very accommodating especially with our late arrival. We slept very well. The bed was so comfortable. And breakfast was a very nice surprise, too. You receive a voucher for a free breakfast at a very nice restaurant a little down the road. They gave us so much food the table could almost not hold it all, and it was fresh and delicious. Such a nice welcome to our first night in Israel.