Haji Ismail Hotels

"Decent and spacious for a big family outing. Location is highly convenient, right in the city centre. Facilities are basic but sufficient."

"Very friendly reception, excellent service, clean and comfortable chalet, towels , working aircond.quick check in and checkout, very helpful reception and accommodating . Wi-Fi was slow and tv no reception but who watches tv nowadays. Initially during booking it says breakfast included however when asked it wasn’t included so we didn’t get breakfast with our room despite the booking said so.. this should really be rectified .. anyway we would stay again here love the chalet and convenience,...

"When I wanted to check-in, the receptionist said my name is not in the list for today's guest. Well, obviously the mistake was on the hotel side. Took her 30 mins to get confirmation from the hotel manager/owner about my booking. And luckily there is still one room available. So my advice the hotel management: Be more organize in handling customer booking via online."

"De kamers zijn heel klein, geen ruimte om je koffer goed open te doen , personeel is heel erg leuk , wifi heel slecht , ik was eerst in een kamer zonder raam waar de airco niet werkte , werd daar duizelig van , geld bij betaald voor een kamer met raam , is beter maar nig erg klein, douche is heerlijk "

"Everything nearby with grab taxi"

"Compliqué: beaucoup de marche pour accéder à la chambre, horrible quand on a un certain âge comme moi. Pas de café dans la chambre. Juste une bouteille de 25 cl d'eau et non renouvelé pour les jours suivants. Pas de lit refait ni de serviette changée, Salle de bain qui avait un reflux d'eau au niveau de l'évacuation de la douche qui provenait de, je ne sais quel endroit, douchette des toilettes sans embout ? tablette au-dessus du lavabo dans un état déplorable, porte pliante pour accéder à la...

"Very good value for money , excellent location. For backpackers this is an extremely nice place to retreat from the city"

"It was in a good position, near the waterfront "

"Nice and beat..need repeat again"

"Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc). "

"This hotel is at location very near to Merang Jetty and Kuala Terengganu Airport"

"Overall is good. "

"Kind & helpful staff .. stay was ok overall considering the price "

"nice staffs good shower comfort work desk with strong lighting! view blocked by oppo building weak wifi air-con beside & toward to bed no shampoo only soap!! hotel got 5G actually but said office only!!!"