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"Some of the finest dinning in all of Japan."

"Good hot springs and friendly staffs. A little hard to be there. "

"Really nice public and private Onsen. Really enjoyed Hakone and the nearby outdoor museum. "

"I stayed for one night in June 2024. The food was phenomenal and the staff were extremely attentive and considerate. Thank you especially to Megumi who took such great care of me. Having a private onsen with a great view was quite an experience, it was absolutely amazing. They have a free shuttle service for pick up and drop off at Gora Station (and I think other areas close by) so just let them know you need it. This was certainly one of the highlights of my trip. Thank you for having me! "

"Great hotel. Go to the local combini and buy instant noodle and precooked meat slices to make hotpot in your room. One issue relating to hotels.com. Hotels.com did not provide the necessary information for me to enter the hotel. But don’t worry, contact the hotel directly and you will get a Japanese support representative that speaks English. You can trust that the Japanese representative will diligently work to resolve your issue. They will issue you an email with room number and password. However, they will give you an estimate time of 1-2 hours. Just speak slow and they will understand you."

"Very nice view and excellent service."

"All the staff are very nice and professional in their service to us during our stay. They look after every detail in providing food in room dining. "

"Amazing experience & excellent service from friendly staff. Would have liked a bit more choices in the food menu selection. This has been a very pleasant stay. Thank-you for your excellent service!"

"It’s very close to Hakone station, beautiful views, Japanese food was very delicious. "